How do you know if you're making a wifi call with iOS 8?

Question

How do you know if you're making a wifi call with iOS 8?

I just upgraded my T-Mobile iPhone 5S to iOS 8. I went into Settings > Phone > Wi-Fi Calls and toggled "Allow Wi-Fi Calls" to the on position. I'm on a wifi network right now, but I have no idea if calls I'm making are being routed via the cellular carrier or via the wifi network.

I saw that in one of the iOS 8 betas that the carrier would appear as "T-Mobile Wifi" rather than just "T-Mobile" as it is now, but I'm not seeing any change; just "T-Mobile". Carrier settings are version 17.0.

When I'm in the U.S., this doesn't really matter much, but when I travel abroad I'll want to be sure that I really am using wifi for calls rather than roaming. Does anyone here have an idea what might be going on here? Maybe T-Mobile needs to push some new carrier settings?

Posted on Sep 17, 2014 12:22 PM

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Answer 1

Sep 17, 2014 12:33 PM in response to dominiccronshaw

I Was prompted upon boot up to update carrier settings, you weren't?

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Answer 2

Sep 17, 2014 12:49 PM in response to Johnathan Burger

I was not and after both a soft and hard restart, no prompt. What carrier setting version are you on and do you get any indication that calls are going over wi-fi? Not sure it would make a difference, but I updated OTA.

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Answer 3

Sep 17, 2014 1:44 PM in response to dominiccronshaw

Hit "Software Update" and prompt for new carrier settings came up. I'm now on 17.1, but still no indicator for wi-fi calls. Curious to see if anyone else has figured this out.

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Answer 4

Valor

Level 1

4 points

Sep 17, 2014 2:45 PM in response to dominiccronshaw

Go to Settings > Phone > Wi-Fi Calls and turn on.

Note that you must have a valid e911 address on file. You can set this from the same screen by clicking on "Update Emergency Address".

When enabled, you will see "T-Mobile Wi-Fi" for the carrier (provided T-Mobile is your carrier, obviously).

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Answer 5

iSpend

Level 1

29 points

Sep 17, 2014 2:52 PM in response to dominiccronshaw

It should appear like this...

T-MOBILE Wi-Fi

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Answer 6

Sep 17, 2014 4:53 PM in response to Valor

Thanks Valor (and others) - I had enabled that and update my address, but that didn't seem to do anything. Interestingly enough, about a minute after I got home and the iPhone jumped onto my home wi-fi, the network name changed to "T-Mobile Wifi"! Why this wasn't working on the wi-fi network at my office is beyond me, but it's good to know that there IS some indication of actually being able to make wi-fi calls.

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Answer 7

MlchaelLAX

Level 4

2,293 points

Sep 17, 2014 5:47 PM in response to dominiccronshaw

Same problem here; and I confirmed online my e911 address!

No WiFi Calling in Phone in Settings.

17.1...

I'll try another WiFi at dinner...

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Answer 8

Sep 17, 2014 10:28 PM in response to dominiccronshaw

JJust because you have wifi doesn't mean wifi calling will work. Wifi calling can be blocked on a network. It can also not work if the speed is insufficent.

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