Keyboard shortcut problems in iPhone 5S with iOS 8 update

I agree, not what I wanted to do, but I re-entered my shortcuts and thus far have stayed. I do not use iCloud either.... and will not, so I hope the tried and true backup through iTunes will continue to work (I have my doubts on this 😠)...

I think I figured it out. They disappear when you have predictive text on. Simply turn that off and they all reappear and work fine. Hopefully Apple realizes this and fixes it.

I Turned off predictive and they still aren't syncing changes

Hello,

This iworked for me:

1- Disconnect your iCloud account:

Settings ➔ iCloud / scroll to bottom

Choose to keep iCloud data on your device.

2- grab a coffee.

3- Re-log into your iCloud account:

Settings ➔ existin account

Choose to merge data with existing data

4- grab another coffee

5- Go check on your shortcuts from time to time while savoring that delicious coffee.

After a (short) while, the shortcuts should reappear.

Be gentle, have an open mind, don't chastise them, don't ask where they were...

6- Of course, do all this while connected to the internet...

7- If this doesn't work, try again after turning guided access to off !

Settings ➔ Accessibility

It's been known to play bad with all things keyboard related (especially 3rd-party keyboards...)

happy typing !

this did not work for me

This iworked for me:

1- Disconnect your iCloud account:

Settings ➔ iCloud / scroll to bottom

Choose to keep iCloud data on your device.

2- grab a coffee.

3- Re-log into your iCloud account:

Settings ➔ existin account

Choose to merge data with existing data

4- grab another coffee..

5- Go check on your shortcuts from time to time while savoring that delicious coffee.

After a (short) while, the shortcuts should reappear.

Be gentle, have an open mind, don't chastise them, don't ask where they were...

6- Of course, do all this while

Grr. Never mind. They're still disappearing. WTH, Apple?!

Nope. My iPad keyboard shortcuts do (sometimes) show up in settings.. general.. keyboard.. shortcuts.. but none of them work.

Tried the above. No joy.

This seems to be a completely random and intermittent bug in iCloud or iOS.

Some of the workarounds may seem to work for little while, but then the problem comes back within hours or days.

I just realized that too. However, when I was trying to fix another issue (iCloud Drive kept wanting to update, spinning wheel would not disappear), in turning off all things connected to iCloud, and then signing out (while keeping data on my phone), I did manage to see Documents and Data option in the ON position, so I turned it off (which I prefer). It fixed the iCloud Drive update issue. But now I no longer see the Documents and Data option under iCloud. Tried re-doing what I did before to see it, but no luck.

Oh Apple. You've got plenty of worms in your core these days. What happened?

in response to Lots of problems with iMessage failing to deliver too… Apple's new motto, "It just doesn't work."

more like android with each update... :-(

So after playing around with this issue some more, as well as the disappearing Documents and Data setting in iCloud, I've come to the conclusion that both these issues have something to do with iCloud.

You don't have to restart your phone, just sign in and out of iCloud. At least this is the case for me. I've tried this several times (shortcut has disappeared 4 times since my last post), and each time made the shortcuts come back, as well as the Documents and Data setting. Beats having to restart your phone, but still a huge inconvenience. Also, when the shortcuts came back, they worked fine for me. And turning off Documents and Data "off", made it disappear from the settings. The only way to get it to come back is signing out and back into iCloud.

"Apple...It just doesn't work." lol With the huge phones (yes, I find the iPhone 6 too big for my use), and these headache updates, I'm being forced to look into Android phones. The way I see it, if I have to deal with the hassles of Android phones on an iPhone, I might as well pay less for it. And I can choose a size that suits my needs. Just sayin.

This occasionally helps for me, but then they disappear again randomly.

You can also get the Documents & Data toggle back by turning ON Passcode. Passcode also uses Docs & Data, so turning it on in iCloud also turns Docs & Data back on.

You can also get the Documents & Data toggle back by toggling on "Passcode" -- Passcode requires Docs & Data syncing and so will reinitiate Docs & Data.

Just had success in restoring shortcuts: will update this post if the shortcuts disappear again.

Here's what I did:

1. Turn off predictive suggestions (Settings>General>Keyboard>Predictive "off")

2. Turn off Documents & Data (Settings>iCloud>Documents & Data>Documents & Data "off")

3. Wait 5 minutes

4. Reboot

5. Turn on Documents & Data.* Leave Predictive suggestions "off"

We'll see if that stays...

*My "Documents & Data" toggle disappeared and didn't reappear even after the reboot. However, toggling "Passbook" on will force Docs & Data on as well, at which point it reappears.

I'll have to try the Passbook toggle on and off to get the Documents and Data option back, without having to log out and in to iCloud again. Thanks.