Keyboard shortcut problems in iPhone 5S with iOS 8 update

Thanks. Didn't know the .plist could be imported back with drag and drop. Appreciate the tip. I like having it in another format though, in case this bug takes a long time to be eradicated.

You're very welcome ..

Just drag that file back when you need it. All shortcuts will be back.

Keyboard shortcuts are still failing here, randomly and intermittently, day-to-day.

{{ iOS 8.0.2; iPad Air }}

Eled-oh-el. You got my kinda humour too. Thanks MyMan.

So far, mine have stayed. But today, I'm doing my Yosemite...see what happens.

Looks like it has returned to normal for me post iCloud Drive migration. My shortcuts appeared late yesterday without any intervention, toggling of settings, or reboots, and have remained on all my devices. The iCloud Drive migration was the culprit, and documents & data sync stopped supporting shortcuts on iOS 8 for me personally. Syncing is really fast now when I add shortcuts and it looks like they are sticking. At least in my case, this is the longest timeframe that shortcuts have remained on all my devices since upgrading to iOS 8. Hopefully iOS 8.1 due later today, will fix this issue for everyone. I will certainly report back if the issue reappears.

Did you upgrade all of your devices to iCloud Drive? Also, did you then do a "backup now" in iCloud after you migrated over? I am just curious, because as I wrote a couple of weeks ago, this is what I did, and I have never had my shortcuts disappear again. They have remained intact on all of my devices, and I do not need to toggle anything on and off, such as Drive, predictive keyboards, or anything else. I wonder what gives?

I did the same thing, and my shortcuts haven't disappeared since. Been about a week now. I'm pretty sure it has to do with iCloud Drive and iCloud syncing. It got messed up in iOS 8.x.x.

Side note, since I did this, I also turned off Document and Data within iCloud. And the option disappeared and has never come back. No biggie, as I prefer to keep it off anyway. Just mentioning it, as it seems to be another glitch with iOS 8.x.x.

If you modify, add or delete shortcuts do the changes sync across all your devices (Mac and iOS)?

I am now on Yosemite and iOS 8.1 and still have no shortcuts on my iPad, and out of sync shortcuts between Mac and iPhone.

I even tried backing up my plist to my desktop, manually deleting shortcuts from all devices, then restoring the plist and rebooting all devices.

Sad 😟

If you have your devices set up to sync, then technically it should. But with Apple updates as of late, this isn't always guaranteed. This may also be one of the reasons why shortcuts disappear. Because you've only done the workaround with one device. I've heard some disconcerting news with Yosemite (pre-builds) and iOS 8 playing "nice" as well. They don't.

I don't have my Mac and iPhone synced through iCloud. But I after I did a backup, and syncing, I turned off Backup, Photo, and Documents and Data. You may have to do the same procedure within all of your devices and computer as well. That's just a guess though. But doesn't hurt to try.

I just find it more convenient, and more reliable manually backing up to my Mac (using Image Capture to save pics and videos, then iTunes to back everything else up). Never have to worry about storage space, as I can allocate saves to different mediums. ie. 2TB external, and 1TB internal drives.

I just realized that iOS 8.1 was just released, please post back on your experience with Yosemite + iOS 8.1 (sans the shortcuts issue). My 5S is working relatively fine with 8.0.2. If I don't need to update, I would prefer not to. Unless 8.1 is much more stable and reliable. tx

Interesting, no mention of the "shortcuts" bug.

This release includes new features, improvements and bug fixes, including:

• Apple Pay support for iPhone 6 and iPhone 6 Plus (U.S. only)
• Photos includes new features, improvements and fixes
  • Adds iCloud Photo Library as a beta service
  • Adds Camera Roll album in Photos app and My Photo Stream album when iCloud Photo Library is not enabled
  • Provides alerts when running low on space before capturing Time Lapse videos
• Messages includes new features, improvements and fixes
  • Adds the ability for iPhone users to send and receive SMS and MMS text messages from their iPad and Mac
  • Resolves an issue where search would sometimes not display results
  • Fixes a bug that caused read messages to not be marked as read
  • Fixes issues with group messaging
• Resolves issues with Wi-Fi performance that could occur when connected to some base stations
• Fixes an issue that could prevent connections to Bluetooth hands-free devices
• Fixes bugs that could cause screen rotation to stop working
• Adds an option to select between 2G, 3G or LTE networks for cellular data
• Fixes an issue in Safari where videos would sometimes not play
• Adds AirDrop support for Passbook passes
• Adds an option to enable Dictation in Settings for Keyboards, separate from Siri
• Enables HealthKit apps to access data in the background
• Accessibility improvements and fixes
  • Fixes an issue that prevented Guided Access from working properly
  • Fixes a bug where VoiceOver would not work with 3rd party keyboards
  • Improves stability and audio quality when using MFi Hearing Aids with iPhone 6 and iPhone 6 Plus
  • Fixes an issue with VoiceOver where tone dialing would get stuck on a tone until dialing another number
  • Improves reliability when using handwriting, Bluetooth keyboards and Braille displays with VoiceOver
• Fixes an issue that was preventing the use of OS X Caching Server for iOS updates

That's because it doesn't fix it 🙂

Apple doesn't seem to have a clue about this keyboard shortcuts bug in iOS/ iCloud ... I spent an hour on the phone with Apple support for Friday evening. They finally told me to just "do a backup and a restore, new" — take an aspirin, and call back in the morning... With dozens of discussion topics here, and numerous other discussion topics on many forms, there are hundreds of people facing this problem now. But Apple won't even acknowledge it. Perhaps keyboard shortcuts are very low priority?

https://www.apple.com/feedback/icloud.html

The more reports, the sooner it will get fixed.

Few questions:

1. How many of you have actually submitted a bug report (bugreport.apple.com)? Or, Feedback as GeoFan49 suggested.

2. Has anyone bitten the bullet and done a full restore as new? If so, did it resolve the issue?

1) I have submitted a very detailed bug report to apple.com.

2) I did bite the proverbial bullet & did a full restore as new (twice in fact), however, I am using an iPhone 5. Did it resolve the issue? A BIG RESOUNDING NO! IT DID NOT!

Sorry to hear that, Candy 😟

I also submitted a very detailed bug report but as far as I can tell, it hasn't been acknowledged yet.