Touch ID iPhone 5S Failed

Hello , i have an iPhone 5S , and i have a problem with Touch ID.

When i had iOS 7.1.2 , Touch ID wasn't even showing in settings , it said only passcode , and since i updated to iOS 8 , Touch ID appears in settings , but when i want to turn on iPhone Unlock or iTunes&AppStore and put my finger , it says "Failed , Unable to complete Touch ID setup.Please go back and try again." and i tried a lot of times and still not working..

Can you please help?

iPhone 5s, iOS 8

Posted on Sep 17, 2014 2:08 PM

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98 replies

Nov 20, 2016 2:16 PM in response to Zeonpaladin

I am having the same issue, except that I am using an iPhone 6.

Zeonpaladin wrote:


Hello , i have an iPhone 5S , and i have a problem with Touch ID.

Unable to complete Touch ID setup.Please go back and try again." and i tried a lot of times and still not working..


Same thing with me. I am getting the thing telling me to go back and try again.

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Touch ID iPhone 5S Failed

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