Album Art Deleted with iOS 8 Update

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Level 1

9 points

Album Art Deleted with iOS 8 Update

This is a minor annoyance, but I'm curious if anyone else has experienced this.

After updating to iOS (OTA upgrade), some of my album art has disappeared. It appears to be music that I purchased or downloaded from iTunes, mostly songs that were purchased in the last month or two. Album artwork that I manually downloaded or put in place is still there. I thought maybe it was just a glitch with the update, so I plugged my phone into my computer and synced with iTunes, and still nothing. I even tried removing the album artwork and then adding manually, then syncing, but still nothing.

Anyone else experience this, and is there a way to sync artwork to the phone? It shows up fine in iTunes, so I'm not sure why it's showing up as blank in the Music app.

iPhone 5, iOS 8

Posted on Sep 17, 2014 2:39 PM

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Answer 1

clars643

Level 1

0 points

Sep 17, 2014 4:05 PM in response to BandTrumpet7

I had this problem too but I just plugged my iPhone into my computer and erased all the music on it then put all the music back. Now I have all of my cover art back.

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Answer 2

Sep 17, 2014 4:16 PM in response to BandTrumpet7

another solution is to delete the purchased music and then re download it from the purchased section of the iTunes app.

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Answer 3

Sep 18, 2014 12:59 AM in response to nicolefromfort collins

Upgraded my iPad Air this morning to IOS 8 and half of my cover art is missing on videos. I've deleted the videos and reloaded and the same titles are missing the cover art. I made sure under iTunes that the cover art was in the properties, but they are not showing on the Air after the update.

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Answer 4

BandTrumpet7 Author

Level 1

9 points

Sep 21, 2014 2:58 PM in response to BandTrumpet7

Weirdly enough, the problem has gotten worse. I bought the iPhone 6, then set it up as a new phone. My music syncs ... except for a couple of tracks (seems to be whatever is playing in iTunes at the moment, but not always). Then, on the next sync, it'll sync about 2000 songs...and then a new batch will be missing. It's just a few songs missing each time, but it randomly changes on each sync. Also 2000 songs haven't been changed since the last sync, so I don't know what it's doing. Selecting "Manually manage" seems to help, but I like the sync to be automatic and in the background. My phone is connected to the computer by USB, not WiFi.

iOS problem, cable problem (using the one that came with the phone), or phone problem?

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Answer 5

Danny23G

Level 1

0 points

Sep 27, 2014 2:25 PM in response to BandTrumpet7

Im having same issue this morning. I plugged IPhone 6 into ITunes/Home cpu and started transferring songs from ITunes to phone. Everything was working fine but after about maybe 10 to 15 minutes songs were transferring into iPhone anymore. I clicked on the music tab on the iPhone from iTunes and it shows the recently transferred songs are grayed out and there's a little gray circle like it's trying to transfer the music. Also all the album artwork for the music on my phone has disappeared

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Answer 6

Oct 13, 2014 10:13 AM in response to BandTrumpet7

I just signed out of my apple ID on my phone and signed back in and it worked.

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Answer 7

Oct 27, 2014 5:21 AM in response to jordysf19

Great advice, worked on my i phone / pad and the wife's.

By far the easiest way of getting the artwork back.

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Answer 8

Nov 8, 2014 10:43 AM in response to jordysf19

THANKS SO MUCH jordysf19!!! I was so annoyed by this and wasn't willing to do all the deleting/re-syncing even if it worked let alone many said all that extra hassle still didn't work for them anyway!! I'm so glad you posted this extremely simple and effective solution. Saved me a lot of time and frustration. Thanks!!

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Answer 9

Hemster

Level 1

0 points

Jan 23, 2015 1:54 PM in response to BandTrumpet7

This might be a little late but after reading this forum I started messing around myself. What worked for me was connecting my iPhone 5 to my Mac Pro and deleting the songs off my phone from my computer. Then I synced up after deleting the music and after that I started dragging and dropping the albums back into my iPhone 5 and it worked!

Note: Make sure to delete the music from your iPhone music folder on iTunes in the sidebar and NOT from your actual phone.

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Answer 10

Jan 31, 2016 9:49 PM in response to BandTrumpet7

I just signed out and my iPhone started loading all the songs again with the artwork. I think it's something weird with Apple Music that interferes with your music library, especially if it wasn't bought in the iTunes store.

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