Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5S getting incredibly hot and high battery usage after iOS 8 update

Hey everyone,
This is the first problem I have ever had with my iPhone.


I own an iPhone 5s and updated to iOS 8 late last night, my phone was fully charged this morning and is now down to 42% after only 1 Hour 37 Minutes of usage...


My battery life could last me a whole day (anything between 6 and 9 hours usage time), so this is a huge issue.


I have also had to remove my iPhone from its case and even turn it off in order to let it cool down, it got hot enough to feel through the case.


I am extremely disappointed as I was looking forward to the iOS 8 update,
and now all I am encountering.


Any suggestions is issues.or advice?

iPhone 5s, iOS 8, Public Release.

Posted on Sep 18, 2014 3:53 AM

Reply
115 replies

Sep 20, 2014 10:05 AM in response to vteetime

Thank you all for the replies and input.


Hopefully we or Apple will be able to find a solution soon.


In response to vteetime, thanks for the advice, unfortunately it doesn't seem to be working for everyone.


I have done 2 clean installs now, one restoring from back up and one completely clean.


I am still having battery issues and the phone still gets hot, but now only when it is plugged in on charge, rather than all the time.


has anyone else had any luck with vteetime's method or another one?

Sep 20, 2014 12:21 PM in response to LeeS7237

I must say, I faced all what you are experiencing except that I set ISO 8 up by clean installation not via OTA or iTunes.

in 17 Sep. I was waiting for IOS 8 like most of you, but because I'm familiar with updates issues, I decided to dig for IOS 8 ipsw.

within within hours I got it, the public one.

after the update I experienced sever battery drain combined with too much heat from the device to extent I turned it off for safety concerns.

once I'm home, tried to rest network connections, hard rest, rest all with no luck. I gave it a shot to downgrade & that went well.

the first thing I notices after updating to 8, is poor carrier signal, 1 or 2 all the time, plus battery usage indicates 70% of power consumption for email!!

that was strange as in Thursday, turned off wifi, 3G and didnt take calls or answering whatsapp & sms's for most of time because I was doing a 3 hrs exam.

and finally, I'm in Jordan/middle ease & I have iPhone 5S - GSM North America, and successfully downgrade to 7.1.2.

Sep 20, 2014 12:41 PM in response to alijs

Yeah, my battery is complete **** now under iOS 8. Before, my 5S could be on standby for a super long time (if I unplugged it at 100% before sleeping, I'd wake up with it at 100% or 99% the least).


Now, when I woke up this morning, it is at 97%. I had to charge it TWICE yesterday, I did my upgrade OTA almost the second iOS 8 was released. I was planning to do an iTunes upgrade, but I was at school, and I was lazy and had to make it to my next class. Ever since the release date, my phone's battery has been draining much faster. Before on iOS 7.1.2, my BEST battery time was 10 hours of usage, with 1 day and 20 minutes (or more) of standby time. That was when my battery went down under 10% (i charged at 9%). Now? It is horrifying! Here is my today's usage:


12-1AM (last night) - Unplugged at that time, and left it there as I slept - 100%
11AM- Woke up at 11am (I swiped away my alarm 2 seconds in to it activating at 8am and went back to sleep) - 97%
3:37PM - all I did between 11 and 3 was reply to several (literally, SEVERAL, no more than probably max 20) texts, and they were not back-to-back, so my screen was off for the most part - 74%


So I really have no idea what is draining the battery I've done my resets, and my app cleansing by deleting some apps, and also taking them out of memory even though I shouldn't and never do that lol. Also, I feel the battery display thing, is not a good accurate way of doing it. I feel Apple should do the Android way, where they show you, from when you unplugged, what is draining your battery. With the current method, I feel there is a high chance that no one can really pinpoint accurately what is exactly draining your battery at that moment, or since last charge, because the current method shows you in the past 24 hours, (which I doubt anyone's phone will last that long on iOS 8), or past 2 days...

Sep 20, 2014 1:06 PM in response to Sonnto

Thank you Jordan (alijs), Sonnto and William for replying.


Jordan, again your symptoms seem to be the same or similar as others here, it seems very strange about your mail app though.


Sonnto, as far as I can tell, your experience is exactly the same as mine (or extremely similar), I've been using my phone as minimal as possible, if not only for messages (like today) and I'm still only getting 3-4 hours usage time as a pose to 6-9 before, (6 being extremely heavy usage).
As for your comment on the battery usage add-on on iOS 8, I agree, I like how it is now, but I think the option of only after you have fully charged the phone should be there too.


William, thanks for getting back, the majority here have checked there apps, in my case my biggest user is "Home & Lock Screen" at 41%, despite me not leaving the phone on for very long and my lock time set to 1 minute.


It's all very confusing.


I'm just hoping that Apple can come up with a solution or at least explain why the problems have been occurring with so many users soon.

Sep 20, 2014 2:31 PM in response to LeeS7237

Hey Lee, my iPhone 5S is working fine, no overheating and almost the same battery usage as on iOS 7.


- Backup your iPhone over iTunes.

- Do a Restore.

- Start from fresh of restore your backup.

- On your iPhone go to Privacy » Location Services On, then set most of the apps to “While using” or Never for unused ones.

- Most important: scroll down to “System Services” (same screen as Privacy » Location Services On) and turn off all unnecessary services. With the Status Bar Icon on, you will see less often the location arrow.


In my case the Cell Network Search was draining most of my battery.

Form more info of which System Services you don't need click on the link “About Location Services and Privacy...” (below Location Services switch button).


Hope this helps.

Sep 20, 2014 4:25 PM in response to bodyxs

Thank you bodyxs and alijs for replying.


Bodyxs, tthank you for the input, however, I have restored my phone, and done both clean and hard installs of iOS 8 (wiping the phone, re-installing iOS 8 and restoring my files, plus setting up the phone as new), I have also had all irrelevant settings off, including those in location settings.

These options may work for others, but unfortunately not in my case, or those of some others, but thank you again.

alijs, I thought they'd stopped that now, care to elaborate on how 7.1.2 is achievable?

Sep 21, 2014 5:00 AM in response to LeeS7237

Alijs's method to achieve iOS 7.1.2, was not an office Apple method, hence why the post was removed.


as far as I'm aware, Apple stopped the ability to downgrade a few days back now, so if you do find any "methods" to do so, they will not be by Apple, so I would recommend waiting for iOS 8.0.1's release rather than taking an unorthodox method that may effect your phone, and Apple is unlikely to help if anything goes wrong, because you will be taking a route of which is not Apple offical and therefor will deem your phone altered and will probably invalidate any warranty or possible opportunities for Apple support.


I will personally be waiting for iOS 8.0.1, even though I am still having battery and heat issues, I have tried all I can, besides going to an Apple Genius Bar.

Sep 21, 2014 2:40 PM in response to LeeS7237

First post here, to say exactly the same thing. Not only is my device not holding charge, it is getting hot and takes forever to charge. I have done everything suggested here and I even spend a large amount of time with my phone in airplane mode. I just cannot get 100% charge and my phone battery does not last. It was bought mid-December and these issues occurred immediately after installing ios8.

Sep 21, 2014 5:40 PM in response to LeeS7237

After that comment, Lee, I actually erased my phone, did a full restore, set-up as a new phone, and then I restored my back up that I made before the act. So far, my battery does not seem to have improved TOO much. I think there IS an improvement, I had 5 hours of usage this time, but I had to be extremely careful not to 'over text'. Pretty much what I did was use it as little as possible, and having a phone shouldn't mean I don't get to use it, thus rendering this new result somewhat useless albeit it being somewhat of a small tiny improvement.


I will be waiting for iOS 8.0.1 as well, and I won't be doing a complete clean restore, and re-setting everything up since I feel that is too much work for someone as busy as I am who has lots of readings and assignments to do in University >_<...


I will continue to watch and maybe even comment on here if there is anything worth updating.


Today, after the 5 hrs I just explained above, I let my phone die. I want to see if it has anything to do with the calibration of my battery metre. So I will tell you after this full charge (dead-100%), if the battery improves, indifferent, or gets worse. 🙂 Also, my Home Screen & Lock Screen or whatever is using the most battery, one time I checked it was at 47%... which is HIGHHHH. Facebook seems to be one of the culprits too, but back in iOS 7.1.2, I disabled Background Refresh and Location Ser. for FB, and it didn't use much battery. Now, apparently there are background usage that is draining my phone coming from FB (and i used Twitter more than FB, but some how FB is JUST under Twitter for usage %) and I didn't even open it, nor did I allow it to be refreshing in the background or use location services... But again, we phone users shouldn't be stripping and limiting ourselves to certain apps, that wouldn't make a smartphone smart, and thus, this is a problem definitely, in my opinion, with the OS itself. I really hope 8.0.1 will patch up whatever it is that is causing the drains.


EDIT: I unplugged it right now at 8:39PM EST. It is at 100%. I was charging it via my computer. On iTunes, I always look at the percentage and icon. There is a plug when it means it is done charging, despite the number being at 100%, and I unplugged it the second it became a plug, or at least within several seconds of it being one, since it wasn't when i looked, and when I looked away and back, it was a plug. Let's see how this goes!!

Sep 21, 2014 6:54 PM in response to Sonnto

Small Update: From when I unplugged (8:39PM @ 100%) until now (9:51PM EST @ 100%), I have encountered a problem: My phone's messaging notification tone is low to non-existent when my phone is locked. When unlocked, however, it is loud and clear. Now, before anyone jumps to conclusions, my phone's ringtone volume is up to the highest, and when I choose another tone, it will give me a preview, that preview's volume is at the max, even when previewing the one I am currently using, so I have no idea where this problem sprung from >_<... this is really annoying.... I tried switching the silence buttons, bringing the volume down then up, and I tried changing tones (to which the other tone was super low or completely silent as well), I checked if I had sound on for my message app notifications, etc. Is anyone else having this problem too? This is a new problem that arose and is unrelated to the original problems this post is about, though the original problems still exist on my phone.

Sep 21, 2014 7:02 PM in response to Sonnto

I've done the complete re-install. Also tried resetting all-settings only. Nothing significantly different.


Conclusion? Some serious bugs in iOS 8;


Solution/Acceptance? Will make sure chargers etc are nearby and just wait for iOS 8.01 and hope that fixes the problems.


Good thing I didn't upgrade my wife's iPhone 5s yet!

Sep 21, 2014 7:09 PM in response to azsharom

I am trying to re-calibrate my battery metre by draining it, I will update everyone on here 😝


Also, the thing with the low/no notification sound, I (for now) fixed it by turning my phone on and off (not a soft reset, but I held the lock button, then swiped to power off then I powered back on)


I am not sure the difference between soft reset and power-on-off, but to me, the difference I know is that a soft reset will render the battery display (the one that displays usage/standby time) to N/A or "---" while a power-on-off (what I did), will not disrupt the count. That's the only difference I've noticed.


Anyway, as far as my notification problem goes, that is my fix. Whether it lasts is unknown!

iPhone 5S getting incredibly hot and high battery usage after iOS 8 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.