cannot search messages after upgrading to iOS8!!!

After upgrading my iPhone5S to iOS8 yesterday, I noticed that it cannot search Messages for information. To be exact, it only searches messages that have been sent/received after the upgrade. It seems it hasn't cached older messages and keeps ignoring them when searching for something. Any help? Is it a bug?


iPhone 5S, iOS 8

Posted on Sep 18, 2014 9:10 AM

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Posted on Sep 19, 2014 5:51 PM

I was having the exact same issue on my iPhone 5s after upgrading to iOS 8. I found an old forum topic here that recommended switching the language on the phone and then switching it back. While this seems extreme, it worked and now I can search my messages again. I suspect this has something to do with a database cache that is forced to reset in the language switch, but whatever it is it worked for me. Best of luck!

96 replies

Oct 10, 2014 12:24 AM in response to sput_nick

I have been following this thread for a few days now. I had this problem with my iPhone 5 running ios7. It stopped after I updated my 5 to ios8. However, several days after updating my 5, I purchased a iPhone 6 and within a few days the problem returned. I performed a backup, reset my 6 to factory settings and restored it from the backup. My 6 appeared to be fixed, but several days later the problem searching text messages returned. Frustrated, I contacted Apple. An Apple support rep recommended that I not restore the phone from a previous backup and start clean. I did that also and a few days later the problem returned. I took the phone into an ATT store and the manager and practically every rep there tried to figure out what was causing this issue to no avail, and sent me to the Apple store for further assistance. Well, the Apple reps had no clue either as to how to fix it and replaced it. The Apple Tech recommended that I set it up under a new profile. In fact, he did it for me at the store. The new phone appeared to work fine until I synced it with iTunes on my personal computer and now, only 2 days later, my brand new phone with a different profile is having the same issue. I checked with to other family members and friends who recently purchased the new 6 and they have the same problem, but just didn't realize it. I rely upon this feature as apart of my work and it has become very difficult to perform my job without it. I will try changing the language next, but I really hope Apple is reviewing this post and comes out with a permanent fix soon.

Oct 10, 2014 6:16 PM in response to Emulty

Here is my update after speaking with an Apple rep today about this problem. The rep had not encountered this issue thus far so I referred her to this post. She reviewed it with a "senior tech" who said that he was actually able to duplicate the problem on his personal iPhone 6. She said that he would prepare a "ticket" for submission to the software engineers who would research it and hopefully, I should expect that it will be addressed in the next update. I suspect that this issue will get resolved now that it seems to be a problem that affects them personally. Let's keep our fingers crossed.

Oct 10, 2014 5:36 AM in response to Slim37

I have been having this issue on and off with the iphone 5 since iOS 7. Usually I have been restoring the phone but I used the language trick most recently and the search is working for 3 days now. I wonder if this issue is with syncing the phone with iTunes based on your comments. Next time I sync I will check to see if the message search gets disabled again.

Oct 5, 2014 12:35 AM in response to igor21

Hello


thank you all for sharing you experience.

unfortunatly none of the above solutions have worked for me.

I Have just even noticed that now after few manipulations on my iPhone 5s (with 8.02) the spotlight doesn't even work anymore...

HHas someone been able to reach Apple developpers ?


this bug doesn't seem to have been properly resolved over the different iOS version.


apple devs, if you read us! Can you fix that bug?


many thanks

i

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cannot search messages after upgrading to iOS8!!!

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