You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot search messages after upgrading to iOS8!!!

After upgrading my iPhone5S to iOS8 yesterday, I noticed that it cannot search Messages for information. To be exact, it only searches messages that have been sent/received after the upgrade. It seems it hasn't cached older messages and keeps ignoring them when searching for something. Any help? Is it a bug?


iPhone 5S, iOS 8

Posted on Sep 18, 2014 9:10 AM

Reply
96 replies

Oct 5, 2014 12:35 AM in response to igor21

Hello


thank you all for sharing you experience.

unfortunatly none of the above solutions have worked for me.

I Have just even noticed that now after few manipulations on my iPhone 5s (with 8.02) the spotlight doesn't even work anymore...

HHas someone been able to reach Apple developpers ?


this bug doesn't seem to have been properly resolved over the different iOS version.


apple devs, if you read us! Can you fix that bug?


many thanks

i

Oct 6, 2014 9:17 PM in response to Joelrubi

No way!!! you are awesome @Joelrubi!!!!!, this not only fixed my spotlight search issue but also fixed a music library issue I was having while searching by Artist, some artist were showing up as double and search wouldn't find over half of my music.


But yes like most people already mentioned key is to wait 30 sec after switching the phones MAIN language to SPANISH, then toggle the spotlight option for messages off and on, wait like 10sec do a few searches and searches began to work slowly. After that return your phones language to English, restart your phone and everything back to normal 🙂😁


Thanks again guys

Oct 9, 2014 9:26 AM in response to stlgasman

I have tried multiple times the changing language fix. It seems to start working while in Spanish, but then as soon as I change back to English, it stops again and get nothing but blank results. I have a chat with Apple through chat yesterday and they told me to erase my phone as set up as a new one to see if I'm still having troubles with it. Haven't been able to do that yet, because it's requiring a lot more time that I have to do that right now. I really wish a fix would come soon, this is becoming ridiculous that I can't search through my texts. 3 other people in my office with iPhones are having the exact same issue since upgrading to iOS 8.

Oct 10, 2014 12:24 AM in response to sput_nick

I have been following this thread for a few days now. I had this problem with my iPhone 5 running ios7. It stopped after I updated my 5 to ios8. However, several days after updating my 5, I purchased a iPhone 6 and within a few days the problem returned. I performed a backup, reset my 6 to factory settings and restored it from the backup. My 6 appeared to be fixed, but several days later the problem searching text messages returned. Frustrated, I contacted Apple. An Apple support rep recommended that I not restore the phone from a previous backup and start clean. I did that also and a few days later the problem returned. I took the phone into an ATT store and the manager and practically every rep there tried to figure out what was causing this issue to no avail, and sent me to the Apple store for further assistance. Well, the Apple reps had no clue either as to how to fix it and replaced it. The Apple Tech recommended that I set it up under a new profile. In fact, he did it for me at the store. The new phone appeared to work fine until I synced it with iTunes on my personal computer and now, only 2 days later, my brand new phone with a different profile is having the same issue. I checked with to other family members and friends who recently purchased the new 6 and they have the same problem, but just didn't realize it. I rely upon this feature as apart of my work and it has become very difficult to perform my job without it. I will try changing the language next, but I really hope Apple is reviewing this post and comes out with a permanent fix soon.

cannot search messages after upgrading to iOS8!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.