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cannot search messages after upgrading to iOS8!!!

After upgrading my iPhone5S to iOS8 yesterday, I noticed that it cannot search Messages for information. To be exact, it only searches messages that have been sent/received after the upgrade. It seems it hasn't cached older messages and keeps ignoring them when searching for something. Any help? Is it a bug?


iPhone 5S, iOS 8

Posted on Sep 18, 2014 9:10 AM

Reply
96 replies

Oct 10, 2014 5:36 AM in response to Slim37

I have been having this issue on and off with the iphone 5 since iOS 7. Usually I have been restoring the phone but I used the language trick most recently and the search is working for 3 days now. I wonder if this issue is with syncing the phone with iTunes based on your comments. Next time I sync I will check to see if the message search gets disabled again.

Oct 10, 2014 7:29 AM in response to Gregp2424

I tried to change the language several times, but it's not working. Can someone send me the link to the "original" post that describes the detailed instructions on how to change the language to fix this issue? I read several posts that described various different methods which appeared to be modifications of the original post. Also, is this a temporary fix or are most of you having permanent success? In the meantime, I am waiting for a call back from Apple's Tech support. I'll update everyone as to their response.

Oct 10, 2014 6:16 PM in response to Emulty

Here is my update after speaking with an Apple rep today about this problem. The rep had not encountered this issue thus far so I referred her to this post. She reviewed it with a "senior tech" who said that he was actually able to duplicate the problem on his personal iPhone 6. She said that he would prepare a "ticket" for submission to the software engineers who would research it and hopefully, I should expect that it will be addressed in the next update. I suspect that this issue will get resolved now that it seems to be a problem that affects them personally. Let's keep our fingers crossed.

Oct 12, 2014 11:08 AM in response to Slim37

I posted earlier saying that I thought the update to 8.0.2 had caused the problem to go away (or, more accurately, allowed the language-change fix to work permanently), but of course a couple days after the update it quit working again. I also tried disabling the "Reduce Motion" setting in Accessibility options, and that also seemed to make the language-change fix take hold for a longer period (a couple days), but then it quit working again. And usually, when I do the language switch, it works for only a few minutes up to hours, and then quits. Right now I'm trying a new twist - doing the language switch and getting it working, then doing a reset of the iPhone (by holding the home & sleep/wake buttons for 10 seconds). Several hours after restarting, so far, it's still working. Not holding my breath though.


Slim37, thanks for talking to Apple about this; I really hope they get it. I haven't seen one iPhone user that isn't affected by this problem, so I am amazed they hadn't heard about it earlier. Maybe only very few people use the message search feature, so most iPhone users are unaware or don't care? I can't function well without it, so I hope they fix it soon!

Oct 12, 2014 11:27 AM in response to dan.aylward

No problem. It's been very difficult for me to work without the search feature operating properly as well. My office sends all phone messages to us via text, therefore, being able to search a few days, weeks or months back to find a client's phone number or message has made my life much easier. Recently, I've also noticed that if I search for a specific email while in one of several of my email accounts, the search displays emails from other accounts also. This did not happen in the past. It's a pain, because now I have to scan through numerous irrelevant emails from the other accounts just to get to the one I need.

Oct 12, 2014 12:51 PM in response to Ceppy

After trying the Language "solution" about 20 times, with every different version of it.....nothing worked. Then I went in to the keyboard, turned of Emoji and Spanish (I never turned Spanish on to my knowledge, so I am guessing that it added to my keyboards when I switched language. Search works like a charm in both the "Messages" search bar and the "Spotlight Search"


Settings> General> Keyboard> Keyboards> English> QWERTY (I already had on QWERTY and never actually went to it, but just letting you know what mine is set on)

Oct 12, 2014 12:51 PM in response to Slim37

After trying the Language "solution" about 20 times, with every different version of it.....nothing worked. Then I went in to the keyboard, turned of Emoji and Spanish (I never turned Spanish on to my knowledge, so I am guessing that it added to my keyboards when I switched language. Search works like a charm in both the "Messages" search bar and the "Spotlight Search"


Settings> General> Keyboard> Keyboards> English> QWERTY (I already had on QWERTY and never actually went to it, but just letting you know what mine is set on)

cannot search messages after upgrading to iOS8!!!

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