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"Unable to download item. Please try again later. "

Hello. After updating to iOS8, whenever i turn off and power my phone, I receive a pop-up "Unable to download item. Please try again later. " at first I thought it was an app gone rogue but in the appstore I did not see anything suspicious. After resetting and restoring my device the pop-up kept appearing. By mistake I discovered that if I open the iBooks app the pop-up appears every time. I hace never bought or downloaded any book from here, ever. Did you encounter this error? do you have any suggestions for Me?



thanks

iPhone 5s, iOS 8

Posted on Sep 18, 2014 10:21 AM

Reply
183 replies

Jan 14, 2015 1:16 PM in response to PaulMorariu

I normally adore mysteries and puzzles, but only when the solution is available.

I only have this issue on my iPad 3, my iPhone 4s doesn't have it.

My iPhone on the other hand needs to be constantly plugged in. It drains about 15% per hour. Before the update though, it could last a lot longer, but it didn't allow sound playback without headphones. That has been fixed, in return I now carry around an external battery. I can live with it. 😀

To be fair, both are used heavily and aging but this 'can't download' nonsense is software related and I feel should be fixed relatively easily.

Jan 18, 2015 6:11 AM in response to PaulMorariu

in my case I've been able to identify the specific app ... Techwire, which is no longer available on the App Store, apparently having been replaced by the Techwire magazine app. the problem started for me after I reset and restored my ipad 2 (iOS 8.1.2) In an attempt to improve performance.

ive tried clicking Done and Retry and have tried deleting the app but none of these working, I just keep getting the message again.

Jan 20, 2015 1:51 PM in response to PaulMorariu

I have been having the same problem for months, but did not want to do a factory reset. I deleted U2 albums off of all devices and my account, I downloaded all of the books on iBooks, and I tried every other suggestion I could find online. I stopped trying a couple of months ago and this discussion was about three pages long. I've now come back to see if there was a fix. I'm in a hurry so not reading all of the posts, so sorry if this suggestion has already been posted. I went onto my computer and looked at the apps installed on my iPod touch 5th gen. There were several apps that had to be updated but the updates were not showing up on the iPod itself. I updated them through my laptop. After this was done, I ejected my iPod and the popup immediately showed up. I gave up again. It was only a few days ago that I realized that that was the last time I saw the pop up. So try going onto your computer and checking for any apps that need to be updated but aren't showing up on your device and update them there. I hope this helps! Good luck!

Feb 22, 2015 5:01 PM in response to PaulMorariu

Goes without saying given that I am posting a message here; yes I am having this same issue and have been for months now. I think this is an experience breaker for me. Does Apple realize how this affects users? I open my camera to take a photo and BOOM, there's the pop up that I have to close in order to take a photo. I am filling out a form and BOOM the pop up comes up again that I need to acknowledge to continue. Is Apple seriously telling us that this issue is not a big deal by ignoring it update after update? I can't tell you how many times this stupid popup ruined something I was trying to do because I had to stop and tap "cancel" or whatever the option is. There is absolutely no reason why I should have to restore my iPhone to factory settings especially without a guarantee that it will fix the problem.

I read Apple may be focusing on stability and performance in the next updates and I couldn't cross my fingers harder that this will be true. Please for the love of *** I hope they release and update for this many-months-long issue.

And yes, I did write them a letter in Apple feedback and now I'm writing here hoping someone finally says, "You know, we ought to fix this issue finally."

Feb 24, 2015 8:21 AM in response to TerrapinJess

I have posted here a few times. I have not found a fix for this annoying pop up. I do notice it goes away for several days utnil I need to reboot my iPad. The pop up returns immediately and even more frequently than before! I've had it with Apple ignoring this giant flaw or perhaps they are incapable of finding a fix. Either way, it's lame and a big fail on their part.

Apr 17, 2016 8:38 AM in response to PaulMorariu

I have fixed it!!!!

I tried all those suggestions, changing date/time, reset phone setting, hard reboot, changing DNS, restore phone... each solution would fix the problem only temporary (at least for me!) and the bug still keep coming. Using cellular data to download the app in the beginning and switch back to wifi seems to help as well, but that's not convenient! I don't want to keep doing the same thing every time I download apps.


Here is how to fix it permanently (at least for me):

- Go to Settings/Cellular/ and turn off Wi-Fi Assist. That's all!!

- Sometimes you need to delete the apps that already caused the problem, before download them again on Wi-Fi with the Assist thing off.


You can switch it on later. But for me, once I switched it on, I was able to download a few apps, and then out of the blue, the problem came back! Then, I switched it off, the problem was gone. Also, be sure you delete the un-finish-downloaded apps before you download them again.


So, the story is that I have been using 4s for 3-4 years with none of this 'Unable to download app' problem. Then, once I used my Apple ID with my new SE phone (with the Wi-Fi Assist on). The problem occurred. Not only that, the bug also appear on my old 4s phone as well. That's very weird!! So, I thought that it has something to do with how the new phone communicate with App Store while downloading app. Now that I turn the Assisting thing off, my old phone is back to normal. 🙂


Hope this is helpful to you too!

"Unable to download item. Please try again later. "

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