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"Unable to download item. Please try again later. "

Hello. After updating to iOS8, whenever i turn off and power my phone, I receive a pop-up "Unable to download item. Please try again later. " at first I thought it was an app gone rogue but in the appstore I did not see anything suspicious. After resetting and restoring my device the pop-up kept appearing. By mistake I discovered that if I open the iBooks app the pop-up appears every time. I hace never bought or downloaded any book from here, ever. Did you encounter this error? do you have any suggestions for Me?



thanks

iPhone 5s, iOS 8

Posted on Sep 18, 2014 10:21 AM

Reply
183 replies

Sep 21, 2014 1:58 PM in response to jesse_dylan

I'm wondering if it has to do with the iTunes "Digital Booklet" included with the U2 album, since I did download the U2 album too and I believe most Digital Booklets can be viewed in iBooks-- that would at least explain why it seems correlated with both the U2 album and iBooks. Could be completely off-track but... I'm going to try downloading the booklet in iTunes tonight and then syncing it from iTunes to iBooks.

Sep 21, 2014 2:05 PM in response to npfetmac

Actually, fairly certain I just fixed it:


On iTunes on a computer, go to the iTunes store then to your account. At the very top I bet you will see something that says:


" Account Information


You have 1 item awaiting download. [Download Now]

Once downloaded to this computer, these items can be played with iTunes or synched to any device you own."


Click on Download Now. You will see the download is the U2 booklet. Now try your device to see if you see the error anymore. It seems to have solved it for me.


My guess for what is happened: You technically purchased the booklet along with rest of the album. If you did it on the device, then it tried to download the booklet but it failed (I'm guessing because of incompatibility with iBooks, or something like that...). Now it is stuck pending a download somewhere, so iBooks continues to try to download it but fails each time because it is incompatible. Going on to your account in iTunes (on your computer) shows the pending download and you activate it to download to your computer instead of your device. After downloading, it is no longer pending so iBooks on your device no longer tries to download it all the time.

Sep 21, 2014 2:38 PM in response to npfetmac

Nope, good idea but no dice for me. I didn't see any pending downloads on the page you mentioned (made sure I found the right page, but there was nothing at the top about it). The U2 album and booklet were already on my hard drive, and they came from my iPhone when I sync'd (annoying... why does it do that? I hate sync'ing because it always seems to mess something up). Now I've deleted it all from my PC, but it's still on my phone.


Still might have something to do with it, but I'm not sure. I only ever had the prompt when I reboot my phone. However, if someone is getting it all the time and this trick makes it so they only get it on boot-up, that is a big improvement! I am beginning to lose hope that we'll ever figure out the problem. Maybe we all have the same symptom but different problems.

"Unable to download item. Please try again later. "

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