Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software updates download is very slow

Today I downloaded 2 software updates; OSX 10.9.5 and Safari 7.1. The download speed was very slow and erratic. The activity monitor showed that the process "softwareipdated" was receiving data at anywhere from 1 to 25 kbs. My DSL connection is never very fast but typically receives 130 to 150 kbs. Other downloading such as streaming music or video has been normal. Any ideas why this happened and could this be a symptom of some more fundamental problem?

iMac, iOS 7.1

Posted on Sep 18, 2014 6:35 PM

Reply
54 replies

Aug 23, 2015 5:37 PM in response to Lumberjack

Has anyone solved this?


I have been getting around 0.2kbps downloading apps and songs from iTunes.


I have tried everything, from switching DNS to Google/OpenDNS, rebooting router, etc. I'm getting 25.71mbps download in the internet health test. But about 0.2kbps from the iTunes store. Hours to download an app, 30 minutes to download a song.


I'm not using CenturyLink, which people keep bringing up on the Apple support forums. I have Time Warner Cable, an E3200 Cisco Router, and Arris cable modem.


Is anyone else experiencing this crap???

Oct 4, 2015 12:31 AM in response to peosmwak

Similar problem in australia!! I'm with Optus. When I download the update from Apple Website it takes 5 min. When I try to do it from the app store or software update it is very very slow it take hours and hours... *** is going on!!! I try to change DNS and it doesn't change anything only going through a VPN I can have normal download speed.

Software updates download is very slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.