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JES1875 Author

Level 1

14 points

Software updates download is very slow

Today I downloaded 2 software updates; OSX 10.9.5 and Safari 7.1. The download speed was very slow and erratic. The activity monitor showed that the process "softwareipdated" was receiving data at anywhere from 1 to 25 kbs. My DSL connection is never very fast but typically receives 130 to 150 kbs. Other downloading such as streaming music or video has been normal. Any ideas why this happened and could this be a symptom of some more fundamental problem?

iMac, iOS 7.1

Posted on Sep 18, 2014 6:35 PM

54 replies

Aug 23, 2015 5:37 PM in response to Lumberjack

Has anyone solved this?

I have been getting around 0.2kbps downloading apps and songs from iTunes.

I have tried everything, from switching DNS to Google/OpenDNS, rebooting router, etc. I'm getting 25.71mbps download in the internet health test. But about 0.2kbps from the iTunes store. Hours to download an app, 30 minutes to download a song.

I'm not using CenturyLink, which people keep bringing up on the Apple support forums. I have Time Warner Cable, an E3200 Cisco Router, and Arris cable modem.

Is anyone else experiencing this crap???

Aug 30, 2015 3:14 PM in response to TainoCaribe

Do not let this guy take your computer. He is investigated by the CIC (police) in Puerto Rico. Has 42 complaints in Department of Consumer Affairs. DO NOT TAKE YOUR ELECTRONICS TO VONCI COMPUTER. He does not fix your equipment, does not give the money back and hides from PR authorities. BE AWARE

Aug 30, 2015 3:16 PM in response to JES1875

Aug 30, 2015 3:21 PM in response to TainoCaribe

peosmwak

Level 1

0 points

Sep 17, 2015 11:55 AM in response to JES1875

The same problem in Europe. It's much faster downloading directly from the page of itunes in apple's web.

Cyril S.

Level 2

355 points

Oct 4, 2015 12:31 AM in response to peosmwak

Similar problem in australia!! I'm with Optus. When I download the update from Apple Website it takes 5 min. When I try to do it from the app store or software update it is very very slow it take hours and hours... *** is going on!!! I try to change DNS and it doesn't change anything only going through a VPN I can have normal download speed.

egtc90

Level 1

0 points

Oct 5, 2015 11:36 AM in response to JES1875

same issue in Costa Rica!!!! iPhone 4s,

Samvelli

Level 1

4 points

Nov 18, 2016 8:25 AM in response to JES1875

Please, why is so slow to update iPhone

Nov 30, 2016 1:59 PM in response to Mattbell3

This worked for me too. I used my VPN and connected as it from Canada and my downloads (for ios 10.1) dropped from over 22 hours to under 30 minutes!

Software updates download is very slow