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IOS 8 won't sync music with itunes

After updating to IOS 8 on my Iphone 5, all of my music was removed. I tried resyncing it with Itunes - however once completed no new music has gone across.

Anyone know how to fix this??

iPhone 5, iOS 8

Posted on Sep 18, 2014 7:19 PM

Reply
576 replies

Oct 7, 2014 6:14 PM in response to biffnixx

biffnixx: A suggestion for how to replicate the "zips through songs"; if you sync with "Manually Manage Music and Videos" unchecked, in other words what should be the standard sync, and you see a boatload (as in thousands) of just artwork going across, that in my experience indicates iTunes is only sending the artwork. The songs end up not actually on the iPhone. After such a sync, try playing a music playlist, and it may zip through that list. It may take a couple of Sync tries with "Manually Manage" turned off, but the way these are cycling for me, it is only a matter of continuing to try, and each situation turns up again.

Oct 7, 2014 6:30 PM in response to Markkon

Here's the pain in the butt way that works to get my iPhone 6 to sync. Go to Settings>general and reset the network settings.

Then you will have to"Trust this computer". Go to summary page in iTunes and check the box next to "manually manage music and videos".

Then try a sync. If it still doesn't work, go back to Summary page and recheck that box. Now it should do a sync for you. Good luck.

Oct 8, 2014 3:37 AM in response to improveyez

improveyez, that's what happened to me as well, after I checked and unchecked the manually manage music box a few times. My music was no longer recognized as music, but it was impossible to delete it off the iPhone, so whenever I tried to copy music back on I was told the iPhone was full. Unfortunately the only way out I found was to do a full factory restore; I was unable to restore from a backup.


Then everything was fine for a couple of syncs, and then suddenly the only playable music on my iPhone was a U2 album that isn't even on the iPhone!, and then another sync mysteriously worked, and now I'm going to avoid syncing for a very long time. I think Apple may have taught us all bad habits - for many years, a first sync didn't work entirely, but then maybe the third or fourth or tenth sync would get the cover art or playlist order or whatever sorted properly. Now, alas, the nth sync may wind up removing all your music!


On the "non-music files in Music directory" issue: while in the midst of the sync that mysteriously worked, I searched my library and found several PDFs, and I moved them to my desktop. Seeing as how that happened in the middle of the sync, I doubt that made a difference, and I'm kind of surprised that trying to change the library while in the midst of syncing didn't make my computer explode considering how reliable Apple software has been of late. Note that the ONLY non-music files were five digital booklet PDFs from iTunes Store purchases, put there by the iTunes Store and not by me, so if those were what caused the sync problems, it's still something that Apple has royally messed up.


On Bluetooth: I've connected and disconnected to a UE bluetooth speaker a number of times, with no issues.

Oct 8, 2014 6:05 AM in response to Coveholli

Might as well pile on here. I've experienced it all from the ghost songs, to only purchases syncing, to my "Other" file being extremely large, to being stuck on "Waiting for Changes to be Applied" and "Preparing for Sync."


Here is a little background I posted on another forum.


"I recently sent my iPhone 5 off for the Sleep/Wake button recall. Got it back a week later and it was obviously wiped. I restore from iCloud and a random 758 songs show up in my music. I haven't used iTunes Match in over a year so I'm not sure where these songs came from. I delete the entire music folder and do a wired sync with iTunes. Everything seems to transfer fine (about 45GB of music) and I was on my way. After using my device I notice a lot of my album artwork is missing and I have duplicates everywhere. Not sure what happened because I'm pretty anal about keeping my library nice and tidy. I decide it must of been a wonky sync and so I delete the music folder again and try to re-sync my library (this is now on iOS 8). Now every time I try to sync I get stuck on step 4 of 4, "Waiting For Changes to be Applied." I thought it might need a minute or two to work through my library so I let it run FOR 8 HOURS. Nothing. Still "Waiting..."


I've done my research and see a lot of anecdotal remedies regarding voice memos, voicemails, etc. Nothing is working for me.


Anyone have a legit fix?


(I'm running iOS 8 on an iPhone 5 with the newest version of iTunes that was updated a few days ago on a Mac.)"

I have since moved on to an iPhone 6 running 8.0.2 and the problems persist. I bought the 128gb for the very reason of it being able to hold my somewhat large library. I couldn't be more frustrated.


I have also tried every fix in the book:

Delete Voice Memos

Uncheck sync music

Restore iPhone to factory settings

Restart iMac

Delete iTunes_Control/iTunes/MediaLibrary.sqlitedb using PhoneView (this is the only thing that has worked but it only worked once)

Turn off Find My iPhone

etc., etc. etc.


I have even resorted to tweeted Tim Cook directly (not that it will do anything.)


I will have to restore to factory settings and follow these steps again since it is the only that has worked for me (but just the one time)


Quote:

Originally Posted by elg67 User uploaded file

hi, just wanted to share the solution that worked for me, after hours of frustration...


see https://discussions.apple.com/thread...art=0&tstart=0

So I somehow got it to sync using this method. I've done something similar in the past using phone view that didn't work.


What I did:

1. I recently had a loaner phone and somehow everyone who's ever used that phone was attached to my Apple ID. I'd constantly receive pop up sign in notices for 12 email addresses I've never seen before. My phone also said "Restoring from iCloud" at the bottom of the lock screen. I ended the restore early and then backed up to iCloud. I haven't had a random email since.

2. I backed my phone up to my iMac.

3. I unclicked "Lyrics & Podcast Info" in my music settings on my phone. Seemed unnecessary.

4. I followed the instructions in the link above at this point.

5. I synced with all of my music checked and "Only sync music that is checked."

6. Went to the music tab checked and unchecked the music option a few times. Not sure why I did this. Haha.

7. Hit sync and walked away. I couldn't take the frustration of watching it fail again and it was close to midnight at this point. I went to bed and when I awoke I was astonished my phone had 10,128 songs on it.


I am not sure if I got lucky or what. You've all been very helpful so I wanted to update you. In not sure I'll sync again until an iTunes update comes out. Presumably around the launch of Yosemite.

Oct 8, 2014 1:04 PM in response to Coveholli

I had the same problem, but finally solved it doing the following:


1. Plug your device to your computer.

2. On the top menu (summary, info, apps, music, etc) click on "Music".

3. Uncheck the option "Sync Music".

4. Sync your device.

5. When finished repeat step 3 and 4 (this time re-checking the option "Sync Music").


And that's it, your music will be automatically restored.


Worked with iPhone 4S and iPad 4.

IOS 8 won't sync music with itunes

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