IOS 8 won't sync music with itunes

I've tried most of the shootings in this thread. Some of them work. None of them are permanent, at least for me. For that matter I've seen doing nothing Fix it, only to come back a day later. It would be helpful off all the people with solutions here told us if it was still Wrekin a couple of weeks later, even after changing the playlists to sync a few times. Apple, get of your lazy ***** and Fix this.

Just an update. I have now synced my iPhone 5S multiple times (via USB cable) to the latest iTunes version on my Mac Pro with no issues. I followed a few of the same steps (with the exception of erasing & restoring the device) that I had previously used when syncing my iPad Air last week as noted earlier on this thread. In my situation, I don't know if the problems I had originally experienced in syncing the iPad Air was partly because I was making an initial attempt at syncing with a new Mac Pro and a copy of iTunes (whereby the iTunes sync options defaulted to Apple's original settings) or if it was because my previous settings were just overridden. In either case, my issues were resolved as follows:

1) on the MacPro, I left iTunes Match "on" and selected "Sync only checked songs and videos" within the iTunes Summary Options section. For my music sync settings, I selected "Sync Music" & "Entire music library", and

2) for the iPad Air and iPhone 5S, I turned iTunes Match off as well as the Show All Music and Genius options (i.e., Settings, Music, "Show All Music", "Genius", and "iTunes Match" are all disabled [off]----I always adjust my playlist on the Mac Pro anyway, so I only care about the iTunes Match feature when updating iTunes on the Mac (as a backup measure in addition to the Time Capsule) and I prefer to access music that is directly stored on the iPad & iPhone rather than use the iCloud.

Last week, when I initially did the sync with the iPad Air and had to reset, erase all content, and restore the device, Apple defaulted a few of these settings to on. I did not experience any troubles with my iPhone 5S sync with the new Mac Pro as I was more careful to make certain that these settings were deactivated (because I did not run into further difficulties, I also did not have to reset, erase, & restore my iPhone as was the case with the iPad). I can't say what combination of the "Show All Music", "Genius", and "iTunes Match" settings are a contributing factor to any sync issues, but I recalled having them all off when successfully syncing over the past several years. So when it worked the first time a few days ago with the iPhone 5S sync, I didn't go looking for trouble to further isolate the cause (of my previous iPad Air difficulties last week) by setting the "Show All Music" and/or "Genius" options to on (i.e., I just made sure they were all off and was happy to see the iPhone 5S sync successfully). There are multiple iTunes sync options, so I realize there are other settings that may work fine for many, but I have had relatively few issues in the past when syncing as described.

I have continued to edit playlists/add songs and have synced successfully several times. After having had quite a few sync issues with the iPad Air last week, I am going to be more careful to examine the iTunes sync options on both the Mac Pro and iPhone 5s & iPad Air (to make certain that they have not changed) when I update any IOS software on either device in the future.

This worked for me: connect iPhone to computer. you see the menu on the left: music, iPhone device, etc. I simply dragged the Music and dropped it under the desired device.

OK, was initially having the problem that music not purchased through iTunes was not syncing. After trying various things it got worse where none of my music was syncing properly. However after following the advice to delete all of the music on my iPad the syncing started working perfectly. Thank you!

Thank you, I did this and it worked exactly like you said after i turned off itunes match, thank you for the help

I have officially moved to Spotify. Apple has had ample time to address or at least acknowledge this issue. I have tried all the "fixes" and while one will work on occasion I just do not have the time to perform a 6-12 hour sync every time I want to add a single album to my iPhone. I truly feel losing users will be the only way they will ever address this. I hope I'm wrong...

(Lightbulb goes off -- thank you thank you THANK YOU Analog83!).

I've been using the CopyTrans Suite from Wind Solutions for the past two months to sync and manage calendars, contacts, bookmarks and music. It's worked flawlessly, and it's been a real savior as Apple and iTunes have been unable to deliver on a solution to resolve my music sync issues. But I just read your post and I think I've been going about it all wrong.

CopyTrans works, and it works GREAT. Love the Suite, love the developer, great support, Apple and iTunes could learn a thing or two from them. But it takes me longer, the process is involved and requires attention to details, and I'm spending way too much time effort and energy on functions that used to be as simple as plugging an iPhone or iPad into a cable and hitting "sync".

WHY can't I simply let iTunes manage everything BUT music? Uncheck the music sync option within iTunes, let iTunes have its fun and mess up the music on my devices, THEN let CopyTrans FIX it by allowing it to copy everything over to those devices, correctly of course, and never use iTunes for music again?

I've asked CopyTrans and Apple if this will work. I expect a detailed speedy response from the former, and anything but from the latter 🙂

Thanks and best of luck to everyone who continues to battle with these issues every day. Absolutely shocked at Apple's lack of response to all of this. As much as I LOVE my iPhone 6 and I am so heavily vested in other Apple devices and applications, I am most definitely looking into Android smartphones next time around. You can bet on it.

I know this is probably a stupid question; but I'm guessing that iOS 8.1.2, which was just released, had no effect on this issue?

(try to hold back the laughter)

Correct. I'm on 8.1.2 and iTunes 12.0.1.26 and the bed is still shat.

I'm having the same issues and no solutions seems to fix it other than restoring my phone and never syncing it again. iOS8 has put me right off Apple. No one seems to know how to resolve these issues. The update has added loads of "cool" things I'd never used and taken up a load of space and ruined the ipod function in the process.

Went to Apple Store and explained the problem. First answer was to wipe and restore. Told them I had done that multiple times and that syncing worked twice each time after but then failed consistently.

Second answer was to wipe and NOT restore, but to rebuild the phone from scratch. Has anyone had lasting success with that option?

They seemed to be willing to replace the phone, but this discussion seems to have a number of people who have cycled through new hardware and the problem hasn't disappeared.

I have not rebuilt from scratch so I'm not sure if that is a permanent fix but I have serious doubts and am not willing to attempt that grueling process. I can confirm that this issue has spanned two iPhones for me so I HIGHLY doubt it is a hardware issue.

Its definitely a software issue and that software is ios8.

I may try it over the weekend. Only saving grace is that if this does NOT fix the problem, I can restore again and use a backup.

Apple store analysis of my iPhone is that it showed "a number of regularly crashing apps". I asked which apps they were, I may be willing to just delete them. Response: Oh, you can't. The "apps" are core elements of IOS. OK, understood. It's not the nasty apps I have on my phone, it's the nasty operating system.

Their contention is that I am restoring a corrupt version of the operating system every time I do a wipe and restore, but that doesn't make a whole lot of sense. I can't downgrade the OS by restoring a backup that had version 8.0 or IOS 7. I always keep the latest release that's been installed on the phone. In addition, the regular updates from 8.0 to 8.01, to 8.1 should be replacing the "corrupt" elements of the OS.

So, I'm willing to try their suggestion, but I'm not optimistic.

I've been working directly with a senior Apple resource for over two months, with no resolution to these issues. In one of our more recent exchanges, he reached out to me with an extensive list of requests from one of his engineers, which included but was not limited to rebuilding my entire library. There were no solutions in their recommendations, only trial and error requests on my end to try and troubleshoot. So I pushed back, I refused to do anything that they asked me to do, but I insisted that they keep my case open until they could provide me with a solution. They do not have a fix, and I'm not sure if they're ever going to have one, because I don't see enough people having these issues. It seems to be limited to a small number of folks with the unique experience of owning a lot of their own music versus purchased through iTunes. That seems to be the common denominator among us. I have roughly 6700+ tracks, most of which I got from sources other than iTunes. It is definitely NOT device specific or hardware related, I've got this issue across every device I own - iPhone 6, iPhone 4S, iPad2, you name it. So don't go for the device exchange thinking that this will solve the problem, it won't.

I have worked up a set of replacement sync routines using two products from Wind Solutions - CopyTrans Contacts and CopyTrans Manager. The former does everything but music and cost about $19, the latter does media like music video etc. and it's free. Between the two of them, WiFi updates for iOS releases, app updates, Google Calendar syncing functionality, and a couple of other minor twists, I've got most of what an iTunes sync covers down pat, so I simply don't sync with iTunes anymore. I haven't synced with iTunes in two months and I'm happy to report that everything including music works perfectly across all of my devices.

The problem for me right now is that this routine takes a lot more time energy and attention versus a traditional iTunes sync, so I want to go back to iTunes for syncing everything BUT music, and I can't, because even though CopyTrans can manage the music piece, I can't find anything that will allow me to manage playlists without iTunes. And the second that I tell iTunes to start syncing again but uncheck the "sync music" option, I will lose playlists within iTunes and on any synced iOS devices as well. I am actively working on that issue, if I can come up with a workaround, that's the last piece. I lose Sound Check/volume normalization without iTunes as well but that's a small price to pay. Can't live without playlists, so I'm currently at an impasse. End game plan -- iTunes for everything but music, But if I can't come up with a workaround for playlists, I will use my current routine with CopyTrans and others indefinitely, use iTunes exclusively for a manual weekly backup just in case Apple ever resolves these issues, and never sync with iTunes again.

I've been living and breathing this nightmare every day since I got my iPhone 6 two months ago. I am no longer a happy Apple customer after years of satisfied use . The funny this is that right now, everything is working fine and I LOVE the iPhone 6 itself. It's iOS 8, iTunes, Apple support and syncing that I could do without.

I am more than happy to share my current process, procedures and components in detail with anyone who needs them. Good luck everyone.