IOS 8 High Cellular Data Usage

I have resetted the network settings, resetted the iPhone completely (several times), deactivated the iCloud Drive on my iPhone and all my Macs but the problem is still there. "Documents & Syncr." is still spending hundreds of MB in a few hours (WLAN and/or Cellular).

I'm forced to deactivate cellular data every time to not reach my providers 500 MB monthly volume in 1 or 2 days.

The problem is not specific to iCloud Drive it is iCloud overall. Perhaps there is one particular item or computer that is causing your sync issues.

I would suggest turning off your wifi so your phone is on cellular then one at a time put your Macs to sleep see if the Documents & Sync drain stops when one particular Mac is no longer on. If you notice the drain stops when one particular Mac is asleep and the others are on then on that one disable each iCloud item one at a time and again see if the drain stops. On your phone I did find I had to keep going out of Settings Cellular for it to refresh and have the usage go up. I would also suggest for the testing period to have Cellular data turned off for all other apps and even reset your statistics so its easier to see the increase, and make sure there are no other apps running in the background.

From everything I saw with this issue and what other people have been saying it doesn't seem like it is specifically an iOS issue but an iCloud issue between computers and iOS devices.

If you are close to your maximum data amount for the month call your provider and tell them there is a problem and your data is being drained because of it and see if they will waive the fee then you can troubleshoot and not worry if you go over your data.

As I detailed in my earlier post, the trick is to leave iCloud on, but turn "use celllular/mobile data" off in the iCloud settings. Synchronisation then only takes place over WiFi. You need to do this for all data streaming services and those which hold continuous conversations with servers about your marketing preferences (iTunes Genius for example).

i did this and my data use has dropped dramatically. Last month I only used 562 MB out of a 4gb cap, and that was with tethering and there has been no change in my phone's day to day performance.

Here is the latest.

I thought I had the problem beat but it didn't last. As soon as I turned on one of my machines the data drain started up and then even if I shut it down wouldn't stop! This is a major bug in the iCloud implementation.

Apple had me send them diagnostics from my machine and run a ton of test which included capturing images and sending them to them. I spent hours upon hours doing all this to receive this reply "The last response I received about our escalation was that the spike could be from when an iOS device is added, the others will sync iCloud info together causing a temporary increase in cell data usage. Because the glitch does not seem to be located in one iCloud data class, we were unable to locate the root of the issue. ".

What a poor excuse for addressing the issue. No iOS device was added at any point! Furthermore I guess we better call Webster's and ask the definition of temporary to change to "constant for days on end" because there is nothing temporary about the data drain, it doesn't stop. Well unless you consider turning on airplane mode or functionality off on your phone a solution to stop the drain and make it temporary. Yes, I want to spend $1400 on a smart phone for less than half the functionality. Thanks Apple! They are grasping at straws and cannot explain why it's happening. They refuse to admit that there is a problem with the iCloud implementation or what "documents and sync" "is". This only started when I accepted the "upgrade" to iCloud Drive. Before that I was fine.

Not impressed at all and it will be the first time in decades that I will start advising people not to purchase their products. What would Steve do?

As I see there are more and more with similar issues...

That really ***** Apple!

Moreover with what I said on my previous posts I haven't ever entered the icloud drive menu!!!!

Some users claim that this is maybe the fault but I haven't used icloud Drive at all's

EVeryday I see clearly how my data are drained four no logical reason.

Especially crucial for me is not the Document & Sync but the iTunes Accounts data drainage.

This is what cost me 700MB IN ONE DAY!!!!!

of course all icloud and email are shut off and no background apps are running on the background.

So Apple, what's going on before I go to court?

AltusGR wrote:

As I see there are more and more with similar issues...

That really ***** Apple!

Moreover with what I said on my previous posts I haven't ever entered the icloud drive menu!!!!

Some users claim that this is maybe the fault but I haven't used icloud Drive at all's

EVeryday I see clearly how my data are drained four no logical reason.

Especially crucial for me is not the Document & Sync but the iTunes Accounts data drainage.

This is what cost me 700MB IN ONE DAY!!!!!

of course all icloud and email are shut off and no background apps are running on the background.

So Apple, what's going on before I go to court?

If you really want to complain to Apple, don't use these user threads... go to apple.com/feedback

I have the same issue.

after upgrading to iOS 8.1.2, my iphone is using more than 1 GB a day.

in last 4 hours, it has used over 600 MB's.

I have turned off almost all cellular tags everywhere in settings.

helpless 😟

i feel sorry for the people like me in Canada on a Bell network, no warning aside from a txt msg saying i had reached $50 in add'l charges for data and that they had blocked it. thanks apple! hope it comes down to them giving some sort of compensation... really not impressed

Ok so I am going to tell everyone what has started working for me. Long story short I have the 2gb plan with the Iphone 6 on verizon (had the 5 with the same issue) and go through it within 5 days of the new cycle. So hopefully this next piece helps everyone like it did me. First I am on wifi about 90% of the time either at work or at home. So i tried doing everything Apple said to do and turn off cellular data and the back ground app refresh (which is bull crap because some apps in their own setting still have this on and cannot be turned off) which did me no good. So what I have found that works for me is to actually turn off the LTE radio and only be on 3g when connected to wifi (like at home and work). This has dropped my cellular usage back to a normal rate and for the past 2 weeks have seen a drastic improvement in my overall data consumption. I have even gone a couple of days with no data usage what so ever. So my conclusion is this...the LTE radio is always on using data even when connected to wifi. Apple needs to fix this asap. Whenever wifi is connect IOS should shut down the LTE radio until wifi connectivity is lost. Hopefully others can try this out and report back if their data usage looks to correct itself. Oh btw Apple is a bunch of phags!

I am having the exact same issue as everyone else. Running through 3gb in less than a week and hardly using the phone. I do not always have access to wifi, but it still shouldn't burn through that much data while idle and locked. My older iphones never did that. I will try turning off LTE as the previous poster suggested and see if that helps, but restoring the phone, turning off background app refresh, and even getting a new phone from Apple has not helped.

I just upgraded my to a new iPhone 6.

I have 4 phones on a shared AT&T 15Gb Data plan.

The iPhone used 8Gb in two weeks.

Turned off Cellular Data and the phone still used 1Gb over night while on WiFi only.

Yes Apple, please fix this massive data leak.

Hi Guys,

Exactly I faced same problem, its extremely bad news for me that my provider send a SMS to me and say your internet package ( 2 GB ) finished after 1 day! I confused and shocked!

can anyone help me that if i update my ios version from 8.0.2 to higher version this bug (!!) will be solved or not?

I appreciate any help.

I have spent an hour on 'live chat' with Verizon trying to understand why my daughter's phone uses 2gb of data in less than 3 days. Has happened every month since she went from a Iphone 4 to a 6. Verizon told me the Iphone 6 is 'more updated' and 'use more data'. Really? I would think up dated meant less data. Funny that my husband's upgrade has not caused the same issue. We have turned everything we can off, removed apps, etc. (everything recommended on these forums!) and even turned off phone at night but it continues to eat up data. $100 extra last month and $150 this month. All Verizon could offer me was to change plans and increase my data. I'm now hoping that on the new family plan we don't go over. I will be reviewing my options to cancel Verizon and throw out all Apple products! Has anyone noticed how no Apple rep has responded to this complaint string but they do others? I wonder if anyone has thought of a class action lawsuit? It's obvious there is an issue that is not being addressed. More money in their pockets!

We're fighting same issues with AT& with a 5S, their solution is O just upgrade his package..**** no.

With his 4 the average monthly data for 24 mnts was 1.72GB, new iphone 5s 12-15-14, on 12-18 data was over 3gb plan, cycle restarted 1-11 and on 1-19 again over the 3gb amount. I've turned everything I know to turn off and have been reading like crazy... On 12-15-14 me and wife upgraded to a 6 and 6+, my data is .9 and hers is 1.3....My next step is to do a fresh install on his..

.APPLE this is TOTALLY Unacceptable, Please address and fix this issue. And no it is NOT an isolated incident..Use the search options like we do..

Data monitor on the App Store is what I use. As well as metering your mobile and WiFi data and presenting the results separately it also shows you the locations of all the mobile cells where data was used over a 2, 14 and 30 day period.

Also see my post earlier about turning off mobile data for all services that don't require it like on demand tv streaming services. Automatic updates should also be restricted to wifi only.

FYI the 10.7 gb used by Twitter will be since you started using the phone but even if you sent a lot of tweets it seems excessive.