IOS 8 High Cellular Data Usage

Upgraded my wife's iPhone 5 32GB to IOS 8 yesterday. About an hour after I upgraded she got an SMS from her provider saying she only had 100MB left of her data package. About a minute later she got another SMS to say it ran out. I reset Cellular Usage Statistics and bought another 250MB data bundle.

About 2 hours later she got another SMS saying she had again used up all data and that out of bundle rates apply, when I checked Data Usage it had used 297MB. She did not use the phone at all during this time.


I have disabled everything under Use Cellular Data For: long ago, except Contacts, Find iPhone, Maps, IMDB, Mail, Settings, Weather and WhatsApp.

None of these Apps had excessive usage under them, some a few KB. System Services had used 404KB.


Personal Hotspot was Off.


Everything in iCloud except for Find My iPhone is off. iCloud is signed in.


Use Cellular Data is off under iTunes & App Store


I have gone through all the Apps at the bottom of Settings and none of them have Cellular Data active.


iTunes Radio under Music is not set to use Cellular.


Is there anywhere else I can check what would be using so much data, have turned Cellular Data off for now?

I am at a loss, I upgraded my iPhone 5 16GB the same way as my wife's and I have not used any extra data, sitting at 247MB since September 1st.

My wife's phone has not changed since before the upgrade, so all settings were the same and it has never used this much data.


Any help would be appreciated.

iPhone 5, iOS 8

Posted on Sep 19, 2014 12:39 AM

Reply
283 replies

Jan 20, 2015 6:58 AM in response to Mitton79

To cut a very long story short, after trying many things suggested in this thread (restore from back-up, clean start, remove suspect apps, disable services selectively …), none of which stopped my iPhone 5S from racking up large transfer volumes under Documents & Sync on cellular (and having awful battery life), this is what worked for me:


1. Log out my Retina MBP from iCloud (clicking through many dire warnings).

2. Log out my iPhone from iCloud (ditto).

3. Log rMPB back into iCloud. Enable desired services.

4. Disable Handoff on rMBP. (It's "Allow Handoff between this Mac and iCloud Services" in the General System Preferences pane.)

5. Log iPhone back into iCloud. Enable desired services.

6. Disable Handoff on iPhone (Settings->General->Handoff & Suggested Apps)


I have not yet dared to turn Handoff on again. I can live without it — and I just love the battery life I'm getting: best I can remember.


Just in case you wonder, once Handoff is disabled, Bluetooth can be enabled on both devices. I'd had it turned off on the iPhone before the steps above.


My suspicion is that some Continuity-related database somewhere on my rMPB was corrupt, making it impossible for iCloud-connected devices ever to believe that they were properly synchronised. Except, if that's the case, why did I never have a problem with my iPad Air, which also has cellular data? Truth is, I don't know, and, having tried so many things, I can't even be sure if it's the steps above that fixed the problem.

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IOS 8 High Cellular Data Usage

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