iOS 8 Auto Reply and Exchange 2010

I am seeing the same. Disappointed as well. I can tell you we test iMExchange and it shows only one text box and an on/off button. However it sets both internal and external to the same text and turns them both on or off. Wish Apple would fix this or let us know a solution we might be overlooking.

How do you set the auto reply? I can't find any instructions anywhere and as far as I can see my iPhone 5s using Exchange 2003 doesn't have the option anywhere in the interface. Help.

Same issue here. Only internal OOF is set by this function.

Thanks for the reply but my exchange account settings page only has the following items:

- Account (email address)

- Mail (checked)

- Contacts (checked)

- Calendars (checked)

- Reminders (checked)

- Mail days to sync (set to no limit)

There is nothing new for OoF.

Below "Mail Days to Sync" you should see an entry for "Automatic Reply."

I am having the same problem, only the internal text was edited, though both internal and external dates were set and external senders got my old out of office message.

This is the form of an ActiveSync set request per the Out of Office (OOF) Web Service Protocol (page 26, version as of July 31 2014). It covers both internal and external cases so in theory Activesync phones should have the facility to do this. We are in the process of rolling out 150 iPhones (80 already deployed) so we could really use this working since our existing phones (BB7) set it acceptably (both internal and external with the same message) via MAPI and thus our userbase is chafing about not having it on iOS.

<?xml version="1.0" encoding="utf-8"?>

<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"

xmlns:xsd="http://www.w3.org/2001/XMLSchema"

xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

<soap:Body>

<SetUserOofSettingsRequest

xmlns="http://schemas.microsoft.com/exchange/services/2006/messages">

<Mailbox xmlns="http://schemas.microsoft.com/exchange/services/2006/types">

<Address>u1@example.com</Address>

<RoutingType>SMTP</RoutingType>

</Mailbox>

<UserOofSettings xmlns="http://schemas.microsoft.com/exchange/services/2006/types">

<OofState>Enabled</OofState>

<ExternalAudience>All</ExternalAudience>

<InternalReply>

<Message>I am out of office. This is my internal reply.</Message>

</InternalReply>

<ExternalReply>

<Message>I am out of office. This is my external reply.</Message>

</ExternalReply>

</UserOofSettings>

</SetUserOofSettingsRequest>

</soap:Body>

</soap:Envelope>

Under my "Mail Days to Sync" I have nothing but "Delete Account". There is no such option for automatic reply.

Works for me.

Works for me? You saying that BOTH the internal and external work for the out of office reply?

Yes just tested them both. Work perfectly and quickly.

iOS 8, correct? Do you have 2 separate text boxes on the iPhone, one for internal and one for external, or just 1? If just one, how are you getting that to affect both with Exchange?

Yes iOS 8 iPhone 6 one text box works for both internal and external. I don't know what is making it work, I just tested it after reading this because I was curious. Worked flawlessly.

I just tested it again with my iPhone and iPad, both running iOS 8.0.2. It did *not* work for me. Both internal and external automatic replies were turned on, but only the internal text was edited.

It would be good to perform the following tests:

Test the functionality with 2 models of iPhone against the same Exchange server and see the results differ (maybe different devices has slightly different builds but under the same codebase)

Other things to consider is the Exchange patch level. Does anyone have users for whom it works for and doesn't work for?