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IOS 8 Home button bug

After upgrading to IOS 8 when I press the home button once to exit an app it is registered as a double click and brings me to the multitasking app switcher instead of the home screen. This didn't happen on IOS 7 - I've got an iPhone 5. Any ideas?

iPhone 5, iOS 8

Posted on Sep 19, 2014 4:03 AM

Reply
206 replies

Oct 11, 2014 3:16 AM in response to Marcos32

Hi,

i tried to report to Apple Suport (SPAIN), they just told me that they do not know anything about a Software Problem

so if i want to fix it i should go to change the home button.

I told them "If i turn back to iOS7 the problem disappears, so it cannot be true what he sais he just canceled the conection".


I like to go to a Apple store but unfortunately i'm far away from the next and you have to reservate in before to get attended..


What i see here principally affected is iPhone 4S (so it looks like they want us to "renew")

I looked hours for a Way to comunicate to Apple but it seems they don't like constumer feedback..it's nearly imposible,

for the chat they want to charge me 35€ (garanty expired...)


I always recomended Apple to everyone because it alsways did well, things are easy, i bought even my mother a iphone.

Now the things changed...it does not care anymore the kind of smartphone or system you use...only the rice is diferent.


LAST CHANCE iOS 8.1...lets hope that also for 4S it does fix it (i don't want to spend more time on reestablishing my phone...)


I would turn back to iOS7, but after instaling i cannot conect to iTunes. Does anyone know if it is posible?

Oct 11, 2014 9:41 AM in response to mamberton

Hi all,

i managed to get contact to the suport, its a bit trickey to find it but in the moment when you want

suport and the 35€ button is there on the right side you see "exceptional".

If you click here you go to a window where you can choose IOS8 and then you can reservate

an phone call (so Apple calls you).

The guy called me back and now he comunicated the "bug" and i will get back feedback soon.


Please all of you should do the same.


He told me he does not know this problem but he told me on the 8.1. a lot of bugs will be fixed...

Oct 17, 2014 2:35 PM in response to mamberton

After a few weeks of annoying phone use, I made an appointment at the Apple Store. Still under warranty on my iPhone 5 and they replaced the home button. This was one week ago and since then, zero reoccurrence.

I will say that I noticed a few times, with iOS 7, that my home button was acting a little wonky, but it was rare and never to the extreme of iOS 8 problems. That being said, maybe the software is a bit more touchy. Not cool, but possible my button was starting to go after almost 2 years.

I hope that iOS 8.1 fixes the sensitivity for everyone.

Oct 19, 2014 10:00 AM in response to mamberton

We have this problem on both of our iPhone 5s. It started when we upgraded to ios8. Tried various software based fixes and none have worked so far. Really don't want to have to replace the home buttons as both phones are out of warranty.


I've seen a few posts that say 8.1 fixes the issue. Guess we'll find out tomorrow. Really, really hoping it does. It's been a month of this annoyance...

I also wish there was more transparency with Apple. A simple "we're aware of the issue and will fix it in an upcoming build" would be much appreciated.

Oct 19, 2014 11:49 AM in response to Kald9299

HI,

please do not forget to comunicate the bug to bugreport!

i Have two cases open, waiting for the next update, if its not resolved i will claim again.


YOu can also comunicate by phone or order that they call you.

but important that all of you comunicate to apple!


for me also its sad that Apple does not even answer here after i put this thread to bugreport....


chris

IOS 8 Home button bug

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