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IOS 8 Home button bug

After upgrading to IOS 8 when I press the home button once to exit an app it is registered as a double click and brings me to the multitasking app switcher instead of the home screen. This didn't happen on IOS 7 - I've got an iPhone 5. Any ideas?

iPhone 5, iOS 8

Posted on Sep 19, 2014 4:03 AM

Reply
206 replies

Sep 29, 2014 4:59 AM in response to mamberton

Everyone on this thread may find this interesting.


I tried all of the troubleshooting in this thread and nothing worked. I figured it was just an iOS 8 bug that we'd have to wait to get fixed. However, my phone had previously developed a different hardware problem unrelated to this. When talking on the phone, I hear a beep in my ear as if the person on the other end was hitting a button on a touch tone phone by accident. Happens no matter who I am talking to, on the headset, speaker, Bluetooth, etc. I thought it was an iOS 7.1 bug so I waited for iOS 8 but it continued to happen after upgrading (in addition to the home button bug appearing when I upgraded).


I tried restoring my phone and the beeping problem still happened. So I went to the Apple Store and since my iPhone 5 (64 GB) was still within warranty, they replaced it. When I got home, I restored the new phone from the backup from the defective phone.


After applying all of my apps and settings from the defective phone, I figured for sure the new phone would have the same home button issue that the old phone had. In 24 hours of testing, I have yet to see the problem and I've tested it very thoroughly.


I now believe this isn't actually an iOS 8 bug but rather a home button issue with certain phones that iOS 8 exposed somehow. If you guys go to Apple with this, maybe you can get a replacement phone or a replacement home button. If enough of you report it to a Mac Genius at a store, maybe they will take notice. And if this is an issue that iOS 8 exposed, they really should cover this under warranty even if your phone isn't under warranty anymore.


Good luck everyone.


-Scott

Oct 1, 2014 5:03 AM in response to mamberton

I've also been struggling with this problem since installing iOS 8. I wonder how it can be that such an obvious bug that was already known (and reported?) by users in the beta phase has somehow persisted. To us, the current iOS build is more of an extended beta than a final product. I'm not used to this kind of treatment by Apple. I've tried everything that has been suggested in this topic, and none of it works. I was considering to buy the new iPhone 6 and sell my iPhone 5 to a friend, but I have not the heart to saddle him with a buggy iPhone. Indeed, if pushing through annoyingly buggy releases is going to be commonplace, I'm not so certain that my next phone should be an iPhone. But I digress...


The problem is probably triggered by a combination of iOS 8 and a particular kind of (early?) iPhone 5 phones, as Scott suggests. I called the Dutch Apple customer support about an hour ago, and apparently, they are not aware of the problem. So I suggest everyone who has this problem calls customer support as soon as possible, in order to raise awareness of this lingering issue. Meanwhile, I've made an appointment with my 'local' Apple store, so that a Genius can look at it, and hopefully fix it by either providing me with a new iPhone 5 or at the very least a working home button. I will keep you guys informed.

Oct 1, 2014 5:19 AM in response to mamberton

Can we just like do a petition to have apple sign back their IOS 7?

For me, iPhone 5 user, its feel like from use to having a good phone and now I have a brick phone.


Yesterday I saw an accident and it took me more than 5 minutes to make an emergency call because the home and lock button is not responding.

This is very unacceptable. The phone is not cheap. And upgrade does not suppose to make things harder.

Oct 1, 2014 7:32 AM in response to mamberton

I´ve installed the 8.1 beta without being a developer. And it works perfectly. You just have to download the beta version, and install it, by using SHIFT KEY on iTunes. The only thing that you have to notice, is that the iPhone must be factory restored without be logged to iTunes account.

If you are logged into your iTunes account at the iPhone, while you install the beta version, you´re not gonna be able to activate it.


Regards from Argentina.

Oct 1, 2014 11:52 PM in response to mamberton

Hi, i am from Sweden, iphone 5 iOS8.0.2

I had the same issue with the homebutton and multitasking with iOS8 / iOS8.0.1 and iOS8.0.2....which drove me insane!

Maybe someone already posted this, but here is what i did to solve the issue:


When i disabled the "Show in app switcher" described here below theissue was solved (been working perfect for 3 days now).


When you double-tap the home button in iOS 8, you're shown the multitasking menu and a new Recent and Favorites menu for your contacts. This can be a privacy issue if you don't want people to see who you're contacting. To disable this feature, head to Settings > Mail, Contacts, Calendars and scroll down to "Show in App Switcher." Set the toggles to off, and the recent contacts will be removed.

IOS 8 Home button bug

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