TV Show Art / Thumbnails Missing On IOS 8

Well, that might fix a different problem, but it doesn't do anything for the TV shows that have a thumbnail in iTunes that won't display in iOS devices.

I'm in the middle of checking something out, but I think this is going to work😎

Go to iTunes, select a movie that's on your iPhone or one to put on your iPhone, go to options and change the media kind to film. Then re-sync the device. I did it, and it worked a treat

Thank you. But the topic is: No thumbnails for each episode of a TV Show. Changing to movie is not an alternative for tv show episodes! 😉

This is my first time on "Apple Support Communities." Ever since Updating to IOS 8 on both my iPad mini and iPhone 5s I cannot enjoy my TV shows artwork. The only probable I have are my TV Show’s artwork. I have just updated today to 8.1.2 on both devices a still no fix. The update was only to fix the ringtones vanishing and some other bugs.

This season of "The Simsons" are DVD ripped from my purchase copy's. I have been reading on this form lately, and learn to convert my already working artwork after IOS 8 update to 600x600. Here is a screen shot of my iPad mini. I changed all artwork to 600x600 but only the cover shows and not the individual shows. All artwork do show up in iTunes but not on my devices.

Well, you're in the right place! The 600x600 thing seems to have mixed results, but even if it worked for 100% of the people 100% of the time, it's a ridiculous workaround. So, best thing you can do at this point is join the rest of us in submitting feedback to Apple about this issue at the location mentioned in previous posts. Or, just search for "Apple Feedback" and it should take you right to it.

I am getting so very tired of Apple changing functionality for the worse, it's not just iOS8 either. Snow Leopard worked great, then it all got progressively worse through Lion, Mountain Lion, and Mavericks.

In the earlier days, I didn't object to Apple's totalitarian control over the user experience ... as long as that experience was good! No however, it just keeps going from bad to worse. I got caught by the "you need to restore you iPad" and that forced me to update to iOS8 despite my much better judgement. And there isn't any easy way to downgrade operating systems (iOS or Mac OS) to one that worked better.

Hey Apple ... I'm really REALLY sick and tired of you treating me like a schmuck that can't think for myself. The only way to change how any corporation treats us is to vote with our feet and wallets. I've been a loyal customer for almost 20 years, but I have purchased my last Apple product until there is a sincere change of philosophy. Adios, 안녕, arivedercci, 再见, auf wiedersehen, au revoir, αντίο, до свидания .....

hello all,

The purpose of this post is simply to offer an alternative in the meantime while apple learns to code. Jk. That was a little much. Anyway, for a long time I've used an app called Infuse 3 by FireCore, https://appsto.re/us/-4KzI.i. By used I mean I had it installed. It was the only app that displayed metadata to any movie file you dropped into it. It would download and display it. It was very useful before I started adding metadata directly to the file before syncing. The reason I recomend it now is because most of us are concerned with how our video files look and this app does a nice job of compensating for things the native app lacks. It is not free, but in addition to the mentioned features it also supports DTS audio, most video formats, downloads subtitles, artwork, and movie info. Additionally it has advanced support for gestures, and connects to servers (plex, xbmc, etc). So in my eyes, it's worth it.

differences:

-all videos are on one screen. There's no tab to separate movies from tv shows or home videos.

-Tv shows are separated by season, so as you'll see in the screenshot I'm posting, the same show with more than one entry. ie, Flintstones. I don't love it, but I can live with it for now.

-Once you press on a season, you'll be able to choose an episode. Each episode will have a screenshot auto generated. Looks nice.

-all video artwork will have the same shape regardless of the shape you inserted into the file. So even though I have square art for the Flintstones, it still shows a rectangle. But it looks nice. Plus this might be better for those of you who have rectangular artwork for the shows already. The reason this happens is because it uses artwork from tvdb. Which is all rectangular Posters.

-you can view items already synced with iTunes, through the video app. Or just drop the files directly into the app, through iTunes. Or download directly inside the app from a server. Or all of the above. Very versatile.

This is in no way meant to ignore the problem with the native app. That still needs to be fixed. In the meantime however this looks a lot better than a bunch grey boxes. I'd like to mention that the developer has said they're planning folders for a future upgeade which would be nice to be able to separate video type (movie, tv show) or just for better organization overall.

in the attachments you'll see how the same videos look right now in the native video app and in infuse. You'll notice the only one that you can see in the native app is the home video, but you can see it in Infuse. Lastly, one of the attachments is a "list view" in which you'll get every file sorted by name, with a screenshot to the left of it.

i Hope this can help us wait without having to look at the ugly native one. Remember all of mine have the right size artwork added so the screenshots are not too bad in the native app, but if you do NOT have artwork it WILL generate a screenshot in infuse. Maybe in the future they'll add tabs or some kind of division between video types and we can ditch the native one all together.

any questions, let me know...

AR

remember, in my attachments you're seeing screenshotsfrom both apps so that you can see how the same file looks on each app...

Hate to be a 'me too' person, but me too! I have made all my TV show artwork 600x600 or 500x500 and it all shows up for the list of shows....but not episodes. If someone talked to Apple and they are aware and will be fixing it.....we're at their mercy as far as timelines.

I'm just glad I have some art again, I had nothing but grey filmstrips and that made me angry!

I have found a work around for this bug. And it is fairly amusing..

Use PNG file as artwork.

Does not matter what resolution or aspect ratio (I am using 800x542, 640x500, 282x172). It will stick. Problem is somewhere in JPEG generation/loading for episodes.

Using a PNG file makes no difference, and I didn't think it would - the problem is getting the individual episode thumbnails to show, not the overall series thumbnail. On iOS 7 and before, these episode thumbnails were screen grabs from that episode, created by iOS itself, not user-definable.

I originally had a show with missing artwork in PNG, so that is not the issue. It only seems to give you main artwork with a square resolution.

For Windows you can do that easily with Paint.Net and adjust the canvas size. It just adds some white space.

I worked this issue with an Apple support agent on the phone last night.

Since iOS 8.1 movie artwork is lost if I try to change the "Media Kind" for any movie.

The agent was able to to perform this categorization change fine with his iPhone 6 Plus running iOS 8.1.2 and a Mac running Yosemite.

I am still running Mavericks and Quicktime 11.4..... I am NOT a fan of the new "Crayola" looking interface of Yosemite (who said flat, non-3D was better?)

As soon as the tech tried the same "Media Kind" change with a movie on a Mavericks system in their lab, and an iPhone with 8.1.2 he duplicated the problem.

He the called the iTunes support group and was told "Oh yeah, we're hearing many complaints about that....it's related to 8.1.2"

I thought I was going to be forced to "upgrade" to Yosemite and iTunes 12 but the tech called me back and said the bug was identified and had enough complaints that a fix will be in the works. He said not to bother installing Yosemite if I didn't like it, or iTunes to version 12 (for the same reason)

So I will be waiting and watching for 8.1.3 (or 8.2) to fix the problem.

Dear Arielreyes001

Thank you so much for your suggestion on Infuse3. Works incredibly nice. Now I can see all my missing artwork from all my home movies. Perfect, now I can access my: ¿Por que estudiar la Biblia?, ¿Como son nuestros cursos biblicos? and ¿Como son nuestras reuniones? really quick. Perfect!! - Thanks again.

Same here... I tried with a couple PNG files but it didn't change anything. On top of that, my collection is too large to feasibly change every album cover to PNG and expect to be done before Apple could figure out how to make the application work.

You're very welcome, gsotomayor!

Its funny, the main reason why I've kept up with this is precisely that, all the videos from jw.org have square artwork, which isn't working for movies or for home videos. But yes, it looks much nicer nicer with that app. At least while we wait for a fix. Nice to find another brother in arms!

Everyone, as far as the png/JPEG situation, we have to remember there are two issues that came up with this new OS: 1. episide screenshot 2. Artwork size/shape per media type (square no longer showed on movies, rectangular longer showed on tv shows). Issue one is still unsolved. Issue 2, May be solved if the previous poster is right about changing the artwork to png. He says any size he used still showed up. I don't have time to check this now, but if that's the case then yes, that helps with those that want square artwork for movie types, or rectangular artwork for tv show type.

when I get a chance I would also like to do some testing. We'll see...

till next time...