Iphone 6 and Ford Sync Bluetooth Does Not Work

I was having the same problem. Traded my iPhone 4 for iPhone 6 and had backed up the new phone from iTunes to load all my app, contacts, etc. All was good but I could not sync it to my Lincoln MKX. I read your solution and this worked for me!!

I deleted all phones on the car, so it was saying "Add phone". Then went into iPhone 6, Settings, Bluetooth, then where it says SYNC, tapped the little i in the circle. That took me to a new screen and I tapped "Forget this Device". I tried syncing again with the car and all worked great. I was able to download my Phonebook and place and make calls. Thanks HowardG11 for the hints. 🙂

Ford has yet to release an update to address text issues or issues that arose in IOS7 & 8. What makes you think they will do it now. It has been well over a year since the last update.

Why has Apple, yet again, changed the bluetooth protocol, to NOT be backward compatible, again.

I tried the Master Reset on my 2013 Fusion and it appeared to work...for all of 3 phone calls. After that, back to not working.

I did a Master Reset of the SYNC system and re-paired the iPhone 6. Oddly, the SYNC system wanted the screen lock passcode in order to pair the 2 devices rather than putting a code on the screen and asking me to input it into the iPhone. But, as noted above, it was a very temporary fix.

I have a 2013 Ford Fusion and found that if I followed the earlier suggestion of deleting the network settings on my Iphone 6 and also deleting the phone from the Bluetooth devices on the SYNC & then re-pairing did the trick. I tried this yesterday and the phone was not dropping calls and I could initiate calls no problem. Today when I got in the car the phone connected on Bluetooth & it was still working. I had heard that if you shut off your phone & restart that this sometimes causes problems.

Hoping that this fixes the problem until Apple comes out with an update...

Folks, I also had the same problem with both my 2012 Mustang AND my 2014 Fusion.

i Noticed in my bluetooth settings, my wife, son, and daughter's iPhones were listed and i couldn't remove them from bluetooth...my daughter lives 20 miles from me and I have never even came within even 1mile from her house with my new iPhone6.

before I knew about "find a friend", we all shared the same iCloud account so we could see each other's location in iCloud/findmyiphone. I figured I'd try leaving that shared iCloud account and PRESTO, all the other iPhones disappeared from my Bluetooth device list. Re-tried pairing in both cars and it worked perfectly.

not sure if this is anyone else's issue, but it might be worth checking. You should probably also remove any existing SYN connections on you iPhone, and also remove you iPhone from your Ford SYNC system, especially if the phone listed in SYNC has the same name as your new iPhone.

This was going to be my next step. So far, me separating the family from the same iCloud account worked. Hoping it holds-up.

After two passes at resetting Sync and iPhone, system is now functioning the way it has in the past (no outgoing text).

Ford still needs to address the texting and other interconnect issues associated with the system and current iPhone (5 and beyond) models. I don't think they are going away anytime soon.

This is a good system, that can be so much better.

It's important to give apple feedback on these issues. The squeaky wheel really does get the grease.

https://www.apple.com/feedback/iphone.html

Yes, do give feedback, but I'm betting they're working on Bluetooth connectivity hard as they can. It was on our local news last night that some users are having issues connecting iPhone 6 to their cars.

8.0.2 appears to have solved it for me.

I tried my iPhone 6 this morning before updating. Did not work, as recounted by many on this post. Updated to 8.0.2 and went to my car, no problem sending or receiving calls. Did not have to do anything to the car or iPhone after the update, it simply connected and worked. Time will tell if this really is a fix.

Update 8.0.2 initially seems to fix the problem but once you reboot your phone the issues arise again.

If your iPhone currently is working with Sync on iOS 8, DO NOT do the update to iOS 8.02!! It will cease to function correctly and drop calls within a few seconds.

After install connected and tried to make call. Within seconds Sync dropped the call and reverted it to the phone.

Performing the system reboot on Sync did not solve the issue either.

Update:

As with the previous iOS 8 update, you have to reset the iPhone to new phone. After doing so the calls are working again.

A restore from iTunes worked as well.

Apple,

This is a major issue!! If you need to reset (back to new) the iPhone for every update, what good is it to have the update from the phone.

That's what happened to me. I thought I had it fixed, but it failed again. The system says my phone is synced, but when I dial, the system says "call ended" and/or it looks like it is dialing and I cannot hear a dial tone on the phone or over the car speakers.