Syncing Apps to iPhone 6 / 6 Plus Stuck

I finally got this to work!

I turned off 'Sync over Wifi' and clicked Apply. Closed iTunes and Disconnected the phone cable. I then put the phone in airplane mode to make sure that the wifi wouldn't sync. When I plugged the phone back in and started the sync on iTunes all the apps chugged through. Phew!

Ihave the same issue, it hangs up after just a few transfers from and iTunes back up. I downloaded and reinstalled iTunes 11.4, restartd the iMac and the iPHone 6. My wife's iPhone did not have any problems but this iPhone has the issue. I think I am out of the things I can do locally except to restor the phone back to factory basics and try again.

Jay

I called Apple. The tech rep said he did have a few calls about this issue today. Apple is not aware of any software issues with iTunes or the iPhone 6 but there may be some small issues yet discovered. They suggested I get on WiFi and go to the App Store. From there go to Purchased Apps and download your apps from there. It is slower than iTunes but seems to be working for me. It is slow but at least it is progressing.

Jay

I too am having this same problem. I found the following advice on another site. I tried Solution 1 and it appears to be working, but painfully slow, as it copies my photos and music to my new phone. (Old phone was 5s and I backed it up to both iCloud and my Mac before activating my new 6.)

My in-house WiFi is pretty fast, but it is going to take a LONG time for this synch to complete.

Solution 1: SYNC OVER WI-FI. Simply go into devices and see if "Sync with this iPhone over Wi-Fi" is checked off. If it's not, select it and hit apply. After that, restart iTunes and force quit if you have to. Then connect the computer and your iPhone to the same Wi-Fi network and reboot iTunes. (Without your iPhone 6 plugged in via lightning cable!!). Now attempt to sync. It will be slightly slower than directly connecting, but this seems to work OK. It will put all the music, apps and photos onto your new iPhone 6 and you'll be good to go.

Solution 2: DISABLE SYNC OVER WI-FI. If sync over Wi-FI is already checked off, uncheck it and hit Apply. Then restart as in Solution 1. But before you begin syncing by plugging in your lightning cable, turn the phone into Airplane Mode and turn WiFi off. This will make sure it definitely uses the cable and doesn't get confused and hang up. For many people, this little trick seems to work and all the apps will begin being synced.

I tried solution 2 - disabled sync over Wifi, put the phone in airplane mode, and plugged it back into iTunes. That worked for me.

Looks like wi-fi sync is working for me too. I tried the cable that came with the 6 plus and my old cable from the 5S, didn't seem to matter, so I would think that eliminates a bad cable as the problem. But not a bad port on the phone.

Is this temporary bug once it syncs the first time, or will this be an ongoing issue?

Update - I had been stalled at updating 1 of 100 or 2 of 99. I tried the fix of putting the phone in airplane mode, disbabling Wifi sync, and starting again. This seemed to work but the hang appeared again after 30 apps were installed. I managed to complete the installation by force quoting and restarting after the hang.

I noticed that the apps were installed but settings were not carried forward. All previous data is lost. I considered updating from backup again but iTunes now says the phone has never been backed up.

Same problem here... I went for option/solution 1 and it started Syncing .... Realizing the battery is going to die, I plugged it to charge it and guess what happened.... the sync froze again.... Unplugged it from power, and the syncing resumed.... so there (ish) is the problem!

I had the same problem, but also noticed that there were app updates needing to be downloaded to iTunes. Once I updated all of those apps and checked for additional updates, I restarted the restore from backup process. So far so good. (I have over 400 apps so it will take a while, but for the past half hour, since getting to the syncing apps phase, it's been going steady.

Hello everyone.

I'm experiencing the same issue with my wife's iphone6 plus. My iphone 6 synced flawlessly.

It seems that the problem comes with osx 10.9.5.

I tried on both my wife's Imac and mine (both with osx 10.9.5) and couldn't get the apps to sync. I tried on my macbook which I did not update and is still under 10.9.4 and i'm able to sync the apps without problems.

Is everyone experiencing this issue under 10.9.5? Maybe this is the catch.

I'm still on 10.9.4 , MacPro Late 2013...

Ok, so that's not it.

I just saw that after all the restores, backups... i have wifi disabled, it is only connected in cellular and cable.

Was your original backup/sync via cable or Wifi? From the solutions above, sounds like it always has to be the opposite method to restore... which is weird.

For this last operation the backup was made on the 5s in airplane mode because ad soon as I connected it to the macbook, it tried to sync to the Imac in wifi.

The original backup on the Imac was done with cable and wifi on.

And before the daily backup was made either by cable or wifi, depending where my wife would recharge her phone.