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Syncing Apps to iPhone 6 / 6 Plus Stuck

I just got an iPhone 6 Plus this morning on launch day. I backed up my iPhone 5S and then hooked my 6 Plus in and restored from backup. After it was done restoring from backup and starting syncing all my apps, pictures, etc., to my 6 Plus, it gets stuck on the part where its syncing apps. It hangs after the first app or 2 leaving you hopelessly stuck at "Copying 1/102 Apps". I have tried simply canceling the sync by clicking the X under devices in iTunes. Unfortunately, this will pop up a window under iTunes that says something to the effect of "Completing Sync" and there it hangs endlessly, forcing you to force quit out of iTunes and try again. But even after trying again, it will still get stuck after 2 or 3 apps.


Is anyone else having this issue? Found a fix to this? Please let me know.

iPhone 6 Plus, iOS 8, Current phone

Posted on Sep 19, 2014 2:19 PM

Reply
163 replies

Dec 21, 2014 5:43 AM in response to tonibear817

To transfer data from iPhone 5S to iPhone 6 Plus, you can use iTunes or iCloud

to backup your iPhone 5S and restore to iPhone 6 Plus.

Transfer content from an iPhone, iPad, or iPod touch to a new device.


If you think it's a little time-consuming and don't want to restore from a backup,

you can try some third-party tool, like MobileTrans, a phone to phone transfer tool.


BTW, if you just want to transfer the photos in Camera on iPhone 5S,

you can mount iPhone 5S as an external hard drive , find the DCIM folder and export photos to computer.

Then, use iTunes to sync these photos to your iPhone 6 Plus.

Feb 24, 2015 12:18 PM in response to tonibear817

I think I found the problem. You have to go to itunes and update all the apps. I had to update approximately 150 apps. Once they are updated then they sync properly to the iphone. Most of the stall is because itunes syncs the old apps from its library and then the iphone has to wait to update the app to the latest version and that takes forever.


So go to itunes, update all the apps first then try syncing the apps again. That solved my problem.

Feb 24, 2015 12:28 PM in response to tonibear817

See my latest post but the issues is that you have to update all the apps on itunes first before syncing. Since the iphone gets updates on the apps all the time, it uses the latest version. The apps in Itunes are older versions unless you remember to update the apps in itunes on a weekly basis.


The stall is due to itunes loading the old apps that may not be compatible with your version of IOS and so the iphone has to go and get an update over the air which causes the stall.

Sep 30, 2015 9:46 AM in response to tonibear817

I was also having the issue with my apps not syncing. I tried to call Tech Support several times and they could not hear me on the other end and would simply HANG UP on me. One technician asked if I was on a Blue Tooth Device. I was not. However, I noticed that my Blue Tooth was activated on my phone. I turned that off. Suddenly the techs could hear me without issue and my apps began to sync.


If this can save someone three hours of frustration like I just experienced....GREAT.


WI FI on

BLUETOOTH off

Sync with this iPhone over WIFI is checked.

Nov 9, 2015 6:11 AM in response to tonibear817

My apps were completely hung up as well, except for those which were 'native' to the iPhone (music, news, pay, etc.). Tried all kinds of things. What finally worked for me was this:

1. Visited iCloud, signed out.

2. Visited iTunes store, signed out.

3. Re-started iPhone.

4. Logged back in to iCloud.

5. Logged back in to iTunes


The apps did not sync on their own, but which I touched them, they immediately began downloading. Had to touch each one.

Syncing Apps to iPhone 6 / 6 Plus Stuck

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