Password Incorrect after IOS 8 update

I have been receiving several of these Password Incorrect messages when I try to check my email accounts since updating to IOS 8. This is happening several times a day and I have to reenter the passwords and a few hours later I will get the same message again. My saved password for Facebook also keeps deleting itself automatically and I have to reenter it several times a day. I have done a master reset of my phone and I've also delete my mail accounts and reinstalled them and I'm still getting the same message. I'm attaching a photo of one of the messages that is popping up on my phone.



User uploaded file

iPhone 5s, iOS 8

Posted on Sep 19, 2014 2:56 PM

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38 replies

Oct 14, 2014 4:12 AM in response to springfieldxd40

This seemed to only happen to me after updating to iOS 8.0.2 its getting stupid the amount of times i have to renter my passwords for hotmail, exchange and Facebook! also get a lot of messages about server verification? there quite long and ask you to check details with a link to something in settings but i have no idea what I'm looking at when i follow the link?!

Why haven't Apple given a response this is obviously happening to quite a few people!!!!

Oct 17, 2014 8:11 AM in response to springfieldxd40

I have been having the same issue since updating to iOS 8, 8.0.1 and 8.0.2. The password pop up for my Exchange account will continuously pop up even after entering the correct password. on occasion it will reappear immediately and other times it will reappear after a period of time.


I Have recently found that by 'double clicking' the home button, scrolling up to close the mail application and reopening Mail rectifies it for some time.


After time the password pop up will reappear.


Seems they really screwed this version of software. This issue and the Bluetooth saga are really troublesome For me. Having just purchased my parents their first iPhones, they are unimpressed, and want to revert back to their own phones.


Get it sorted Apple!


HHope this helps?

Oct 18, 2014 1:32 PM in response to springfieldxd40

This link worked for me posted by LouisBunya!

http://www.tech-recipes.com/rx/46193/ios-fix-for-gmail-password-incorrect-error- in-mail-app/

You have to generate a password specific for certain apps that don't recognize the 2 step verification which the iOS 8 does not

Apparently the previous iOS didn't either because I saw during the process that I had generated an app specific password on Feb. 3 which I don't recall but that was when I got the iPhone 5s.

Oct 22, 2014 2:21 AM in response to klfong472

5 hours, Ha it took me only 1min before I was asked for my password!!! This is after the initial problems i had when i updated to IOS 8.2, then i had a update for 8.1 which i installed thinking it may be better, but no its worse!!! I'm not even getting all my emails coming through to me before its too late!

COME ON APPLE THIS IS A JOKE! Why has nobody from apple given a response or statement?????

Oct 22, 2014 12:16 PM in response to BadZebra

Yep, Back to the same problem. I thought we had a fix, but it seems to be the same problem with no improvement. I am wondering how widespread this is. If you search the problem, this seems to be the only thread.


If I am in a hurry I will hit cancel instead of entering my password and I noticed that I stop getting updates to my calendar. I have to go back in to settings and put my password in again.

Oct 28, 2014 5:15 PM in response to springfieldxd40

You are not alone!!!


I am experiencing the same exact issue, with my Outlook/Exchane email. This is NOT the gmail problem that people keep posting a solution for.


I actually had the issue before the ios8 update. In fact, my one big hope was that the new os would fix this horrendously annoying issue. If anything, it seems to have gotten worse.


I have seen plenty of discussions on this subject dating back to 2012. My impression is that Apple can't find a fix, or for whatever reason they aren't bothering with it. I've been with Apple forever, but if this doesn't get sorted out soon my next phone will be something else. So sick of it.

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Password Incorrect after IOS 8 update

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