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Can't sync music anymore with iOS 8. All disappeared.

Okay, I just updated my iPhone 4s to iOS 8 two days ago. Today, I wanted to put more music from my iTunes in my PC. Note that my iTunes in PC is recently updated. When I started syncing my new music, it won't work. When I start playing a song in my phone, won't work too. Almost all disappeared. From having 664 songs, I have 16 left. Please help. I want my music back.

iPhone 4S, iOS 8

Posted on Sep 20, 2014 12:49 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2014 5:02 AM

same problem here. i guess we have to wait for a fix in itunes or ios.

191 replies

Dec 10, 2014 5:32 PM in response to har_lin

Part of this thread worked for me (deleting songs from the iPhone then syncing again). But I still am having an issue with 7 purchased songs that seem to be "sticking". I only have one playlist syncing, and these songs aren't even in there, but they are greyed out when looking at what has synced with my iPhone. I've seen a couple of things on the web stating that there are some issues with purchased songs and syncing - supposedly it has to do with duplicates, but I don't have any. I just updated my iPhone today and still have the issue. Any thoughts?

Dec 14, 2014 3:42 AM in response to ShatterStar

This thing has been driving me absolutely crazy for the last three months. I tried nearly all of the suggestions here. Managing music on my iPhone manually seemed to work best, but yesterday it started making problems, too. Besides it's not very comfortable to do this manually. That's why you use Apple, because everything is running smoothly and automatically, don't you?


So I decided to try one last thing and deleted my whole iTunes Library and imported all my music to iTunes again and then synced it with my iphone. When it asked if I really wanted to sync with this unknown iTunes Library I was a bit afraid, I would have to download and configure all my apps again, but they remained the same. And for the music...


So far it is really working!! 🙂 🙂 🙂


I synced about ten times yesterday and today to see if the problem reoccurs, but everything seems fine. I lost all my ratings for the songs, but I don't care as long as I can plug in my iPhone again without the fear of having (nearly) no music on it afterwards. So I guess (at least in my case) it was some error in the iTunes Library.

Dec 17, 2014 2:52 AM in response to ShatterStar

Prior to the installation of ios8, I had never had any problems with my iPhone but since updating to this atrocious update I have had to fully restore my phone SIX times as it keeps removing all of the music other than those bought on iTunes and deleting the artwork. The amount of time wasted on the phone to Apple (who go through loads of "solutions" for an hour before telling me to restore it) and putting 8000+ songs back on to the phone is ludicrous.

The solutions I have been given were useless. When I call Apple I am told that I am the only person to have had this problem, but a quick search proves this not to be the case as can be seen on this thread. After syncing, the "Other" bar sometimes goes up to over 40GB and my music is removed. I have had this THREE times in the last week and have had to do a full restore. I'm too scared to sync my phone and will not be accepting any future updates as ios8 is, to me, not an improvement but a virus. It has tuned a great, fully functioning device into something which is frustrating and useless and no one at Apple seems to know how to resolve it. Never in my life did I ever think I may have considered moving to Android, but my experience with ios8 has made me lose all faith in Apple. It has been rushed out with seemingly no checking for bugs.

Dec 17, 2014 3:27 AM in response to Freddie V

I tried restoring the phone a dozen times, only to have it return, and feel like throwing the phone into the garbage. So I decided to try an iCloud backup and restore. WARNING: iCloud restore is complete garbage. I made a list of 14 bugs I encountered in the very painful process, as if Apple never actually tested this god forsaken feature at all. Not to mention you need a very fast pipe to the internet and about 5 days or more of extreme patience. Nevertheless, it seems ok so far as far as the music sync issue, but I would hardly be shocked if this garbage product had it return again. Don't waste your time talking to Apple support, they'll just absorb your valuable time, and solve nothing, because Apple is clueless about this problem. Believe me I tried.

Jan 3, 2015 12:33 AM in response to ShatterStar

All, I just had the same issue while syncing my new Iphone 6. But the issue is the files in itunes are not able to be located. This if you see under the music folder and go to your playlist it will be shown with a ! mark inside a circle. If you locate one of the file in there then the rest gets picked up and syncs up. Please check this if you have an issue.

Jan 11, 2015 10:00 AM in response to jwmtaldem

FINALLY SOMETHING WORKED. THIS BELOW LINK REALLY FINALLY HELPED! 2 months of idiotic behaviour is over! (and I had not the matching on).

Problemm likely related to the iCloud sync as I turned that off that seemed to make diff compared to many other help proposals.

Just follow him:

http://www.igeeksblog.com/cant-sync-music-with-itunes-on-iphone-ipad-in-ios-8/

Jan 13, 2015 3:52 PM in response to ShatterStar

I have read all solution and issues and not one has worked for me. I have the regular iPhone 6 that's 64GB , I just got the phone a few days ago and I don't/never used iCloud before. I like starting fresh whenever I get a new phone. But can you plus help me, I can't live without music in my life, I will seriously return my iPhone if I can't do something about this problem.

Mar 1, 2015 10:33 PM in response to ShatterStar

I tried everything in this post, and there was still no syncing. 128GB with 10,000+ songs.


The only thing that worked for me was to quit itunes, delete the itunes preference files (oldest apple fix there is), restart itunes. Can't believe I didn't try this sooner. I still can't sync all music, but I've been selecting one letter at a time in genre's, and it is finally coming in to the iphone. I had also signed out of itunes store on the mac, but I don't think that was it.


I hope this can help someone else's frustration and save them a day of troubleshooting.


Dear Apple, you need to resolve this in an update! Your product does not work as advertised. I bought this thing mostly for music

Can't sync music anymore with iOS 8. All disappeared.

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