Getting 3G toggle back in iOS 8 - Solved

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Level 1

14 points

Getting 3G toggle back in iOS 8 - Solved

All those missing the 3G toggle after updating to iOS 8 - here are some solution to try:

Mostly, everybody updated over the air(OTA) using Wi-Fi, something broke there & quite possibly also missed the included Carrier update.

As iOS 8 is a major jump, try Restoring through iTunes, it works.

You could also download the Firmware(.ipsw) file for your model & use click Shift/Option on Restore in iTunes.

Remember to backup your device in iTunes first.

Another Option is to go to an Authorized Apple Service Center & they will do it for you - tested & works.

You get your 3G toggle back in iOS 8 if your Carrier supports it.

Note : Applicable for users who had 3G toggle under Cellular in iOS 7.1.2 & lost it after updating to iOS 8

iPhone 5c, iOS 7.1.2, Windows 7

Posted on Sep 20, 2014 6:30 AM

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Answer 1

Sep 20, 2014 6:43 AM in response to Sandeep Roy

Negative on that ! Upgraded to iOS8 from iTunes - there was no carrier update. Restoring from the iOS8 ipsw file is a no go as well. As such this MAY work for some, but may not as well.

iPhone5, iOS 7.1.2 (downgraded), Win 8.1 Pro

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Answer 2

KiltedTim

Level 10

195,207 points

Sep 20, 2014 6:47 AM in response to Sandeep Roy

The presence of that switch is completely up to the carrier. If it's not there, there is a good reason. Many carriers are in the process of shutting down their EDGE networks entirely to re-use the bandwidth. If you get substandard 3G coverage, complain to your carrier or switch to a carrier that provides decent coverage where you need it.

In the absence of a 3G or LTE signal, the phone will automatically revert to EDGE if an EDGE network exists.

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Answer 3

Sandeep Roy Author

Level 1

14 points

Sep 20, 2014 6:57 AM in response to KiltedTim

I understand where you're coming from, but see my liner in Note - it's already DONE.

In India we don't have LTE - very few Carriers provide it. Users usually switch between 2G/3G as signals are inconsistent.

So something broke during OTA for 8 - the LTE option shouldn't have appeared in the first place for our Carriers.

Thus after speaking with Vodafone & Airtel and subsequently with Apple - the suggested solutions work.

Get with it.

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Answer 4

KiltedTim

Level 10

195,207 points

Sep 20, 2014 7:00 AM in response to Sandeep Roy

No. Nothing "broke".

Vodafone is not even a supported carrier in India. Any experiences you may have regarding their service are strictly between you and Vodafone.

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Answer 5

Sandeep Roy Author

Level 1

14 points

Sep 20, 2014 7:03 AM in response to Satanatos

Strange - but worked here in India as both the Carriers i spoke with - Vodafone & Airtel - suggested Restoring in iTunes first.

It worked for some and others..

Subsequently - the authorized Apple Service Centres solved it for iOS 8, and incidently Airtel does provide very limited LTE in my

country. We'll have to wait and see, i guess.

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Answer 6

Sep 20, 2014 7:06 AM in response to KiltedTim

You Apple Fanboys with your "Levels" think you know too much, don't you ? Check the other thread and see that it was NOT a carrier update in 100% of the cases: How do I use 2g on iOS 8? that caused this. It is the iOS 8 itself that Apple did not care to think over before rushing to push it through.

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Answer 7

Sandeep Roy Author

Level 1

14 points

Sep 20, 2014 7:08 AM in response to KiltedTim

Exactly - i'm on Vodafone & shouldn't have got the LTE option to begin with.

3 of my friends also had the same problem - went to Apple Service Centre & got it solved 🙂

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Answer 8

Sandeep Roy Author

Level 1

14 points

Sep 20, 2014 7:16 AM in response to Sandeep Roy

update - let's limit these solutions to Indian users of Vodafone & Airtel - as other Users may have different experiences.

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Answer 9

Sandeep Roy Author

Level 1

14 points

Sep 20, 2014 7:24 AM in response to Satanatos

True that - even though 3 of my friends solved it thru Apple Service, many downgraded. You could be right in your thinking that Apple botched something, because if it was purely the responsibility of the Carriers - Apple Service would have refused to handle the issue.

They did charge for it - so you never know 🙂

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Answer 10

Cash74

Level 1

4 points

Sep 21, 2014 1:22 AM in response to Sandeep Roy

Hi Sandeep,

I tried as you had suggested by restoring via iTunes but this did not restore the 3G toggle, I still see the "enable LTE" button. Any suggestions on what I might be doing wrong ?

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Answer 11

YGarg

Level 1

0 points

Sep 21, 2014 3:03 AM in response to Sandeep Roy

Don't waste time and wait for update to 8.0.

It is a 'bug' at Apple's end and Operators are not involved.

Nobody can fix it but Apple.

I have installed iOS 8.0 2 times (via OTA and iTunes) and both time I has to downgrade this to 7.1.2

Lets wait for iOS '8.0.1' ;-)

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Answer 12

Sandeep Roy Author

Level 1

14 points

Sep 21, 2014 9:40 AM in response to Cash74

Cash74 wrote:

Hi Sandeep,

I tried as you had suggested by restoring via iTunes but this did not restore the 3G toggle, I still see the "enable LTE" button. Any suggestions on what I might be doing wrong ?

Hey Cash,

There are only 2 things i can suggest:

1. Call Apple Authorised Service Centres in your City - they'll help you get you're 3G toggle back for a small fee or free.

2. Restore back to 7.1.2 - i did - as 8 is still buggy

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Answer 13

Sandeep Roy Author

Level 1

14 points

Sep 21, 2014 1:55 PM in response to YGarg

YGarg wrote:

Don't waste time and wait for update to 8.0.

It is a 'bug' at Apple's end and Operators are not involved.

Nobody can fix it but Apple.

I have installed iOS 8.0 2 times (via OTA and iTunes) and both time I has to downgrade this to 7.1.2

Lets wait for iOS '8.0.1' ;-)

yes, we should stay on 7.1.2 & wait for issues to get resolved - as 8 is a major upgrade. previous comment got deleted 😟

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Answer 14

hossains

Level 1

0 points

Sep 23, 2014 9:42 AM in response to Sandeep Roy

I had upgraded my iPhone 4s and I am getting the option to switch off 3G. Interesting thing is few of them are getting and few not. if that is a carrier patch then it will be same for everyone. It seems to be a glitch in the OS but again ow come the service center able to rectify it. Must be certain files are not getting updated while downloading. I will try to download in my friend handset tonight and check if the claim is correct.

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Answer 15

Sandeep Roy Author

Level 1

14 points

Sep 23, 2014 7:50 PM in response to hossains

hossains wrote:

I had upgraded my iPhone 4s and I am getting the option to switch off 3G. Interesting thing is few of them are getting and few not. if that is a carrier patch then it will be same for everyone. It seems to be a glitch in the OS but again ow come the service center able to rectify it. Must be certain files are not getting updated while downloading. I will try to download in my friend handset tonight and check if the claim is correct.

Yes, that seems to be the case. But for some - now, even that is not working. Totally Confused !!!

Anyway, let us know how it goes.

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