Iphone 6 won't connect to wifi .. Says incorrect password which is not true. Ideas???

Cant connect to wifi .. Says incorrect password .. Not true and everyone else can connect but me. I have iPhone 6. Pls help

Posted on Sep 20, 2014 9:59 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2017 8:59 AM

I stayed up all night figuring this out and it finally worked. However, the apple support, nor my WiFi provider knew what to do. They are no help, and I agree with most of these posts, these products are too expensive to get such poor customer assistance. I hope my resolution helps... so here goes!


All you have to do is change the name of your network and the the pass code. I did this simply by just adding a number to the end of the current network name and the same number to the end of the pass code so it would be easily remembered. This will change nothing else. Unfortunately, everyone else will have to sign on again, but your devices will immediately pick up the new network name and it will work!


The hard part is that this has to be done through your IP address ( this information can be found under your network settings right on your computer under details), so you go to the internet and type in your IPV 4 router address just like you would type in a url, and it will take you to your server website.There you should have access to your WiFi settings to change this. However, it may ask you for a user name and a passcode to get access to your setting, and worst case scenario is you have to call your WiFi provider to help you out with this part, but whatever you do do not reset everything as this is what your provider will suggest..... That would be a nightmare. Just change the name of the network and the pass code, and it will work! I really hope this helps!

199 replies

Jun 30, 2015 3:41 AM in response to Suppavillin

There are no "Apple People" around. This is a user to user technical support forum. And this thread has covered just about every solution known, multiple times over. So you can probably learn something by reading it.


If the problem occurs only with one network, and it works on other networks, the problem is most likely your router. Try rebooting it. You can also try resetting Your iPhone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears.

Jun 30, 2015 1:46 PM in response to Lawrence Finch

I have read the entire thread sir. And as everyone else with this issue, those fixes do not work. Its not our routers, its the phone. By reading the thread, I have came across your posts multiple times as well. A tip for you to save your self time....no use in posting anymore to this thread, those fixes u mention do not work but thank you very much for trying to help.

Jul 3, 2015 9:47 AM in response to Suppavillin

Had the same issue. Read a lot of forums and tried all the suggested fixes to no avail. Found the solution in a combination of two fixes: 1 Reset the network settings (Settings >>> General >>>Reset >>> Network settings) 2 Select "Other" in the Network (do NOT use your network if shown in the list of available networks!), put the SSID same as your router's, select the appropriate protocol from the menue, enter the password and join! Hope this will help!

Jul 3, 2015 3:06 PM in response to michael@d-39326

Interesting... I fought this "incorrect password" no wifi for 5-6 months and finally was forced to just give up and purchase a brand new dual-band router for my home. I then set the iPod touch 5th gen to ONLY access the 5ghz half of the dual band. Fairly crappy weak connection, but it's functional. If all else fails, and you already have a dual band, try my solution.

Jul 9, 2015 10:47 PM in response to Msburtt

I just got my iPhone 6 this afternoon and when I got home had the same issue as described by everyone else in this thread. Tried resetting network settings, turning off the phone, etc. then I saw someone's suggestion to power cycle my wifi router (unplug for a minute or so). I'm happy and relieved to report that this did the trick. Good luck all!

Jul 10, 2015 1:37 PM in response to MarineJ69

For some of us, resetting the router is not an option. I am traveling in Europe and almost nowhere my iphone6 connects to wifi (says incorrect password), but my husband's iphone6+ connect to wifi everywhere. And when I went to the apple store for service advise, the wifi connection there operated (I suppose the have their wifi router fixed). I am still expecting a solution for my iphone, because the problem is there, not in the routers that allow other iphones connect correctly. I felt ashamed because nobody belive me

Jul 22, 2015 8:25 AM in response to Msburtt

ok, I did'nt read all the awsers but if any said that the problem it's the encryption your network uses, that one is right.. to be able to conect to a "secure" wifi, your wifi can't be configured with WEP2 Personal or Enterprise encryptations or anything even better then that.. so put a lesser encryption like None or WEP.

Hope it helps.

Jul 28, 2015 1:47 PM in response to Msburtt

Hi everyone,

I just experienced the same frustrating issue, and I have been successful in fixing it for myself. this was my second day having the iphone 6 so it's interesting that most of you guys have had it fairly new as well. This is how i did it: i did mostly everything that was said by all of you except restoring the phone, buying a new router, buying a new phone, resetting the wifi password, calling, those time consuming tasks. For me, there was no need to, so it is possible to fix it without doing those. i know you guys got all of those apps, music, photos, accounts, and what not, I can relate. I want everyone to try this and see if it helps any or fixes the problem. i sure hope it does because it worked for me.


first i "forgot" the network. then i turned my wifi off. then i reset the network settings. then i went to my router and unplugged everything, i just had 2 ethernet cables and the power cable. then i waited for about a minute and placed them back in. as i did that, i found the small red reset button on it and pushed it with a pen (my router had this). then i reset/rebooted the phone by holding the home and power button. as it powered back on, i turned the wifi back on and found my own wifi. When it pops up do not connect to it just yet. Many of you say your other devices connect to it, so use one of them, look at the wifi info on that device and type that info (for me i just typed the DNS and Search Domains) and then, connect to the wifi. enter your password, and hopefully it can do the trick and connect.

This worked for me guys. if it doesnt for you, i wish you luck. use your brains, have patience, you are not alone.

ps for those who are not at home and are having the wifi issue with public wifi networks around you, best wishes. that must be aggravating. hopefully apple does something. heads up to apple, dont wait until iphone 6s to fix it! cant make everyone happy, but theres no harm in trying.

Aug 7, 2015 9:57 PM in response to Msburtt

I don't know if you've fixed it or not or if someone already mentioned this idea. But I had the same issues and I solved it by resetting my network settings and then turning off W-Fi calling and haven't had any issues thus far. Also I noticed that Wi-Fi calling has caused quite a few issues recently as numerous people kept on getting BSODs with it on. Worth a try.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 6 won't connect to wifi .. Says incorrect password which is not true. Ideas???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.