Iphone 6 won't connect to wifi .. Says incorrect password which is not true. Ideas???

Well, looks like I spoke a little too soon 😟

I have been experiencing connection loss again. It seems that when the signal drops below a certain point the iphone6s 'decides' to switch back to 3G or whatever alternative. Not ideal as as my Daughter has no credit available for mobile data, therefore this results in loss of data connection altogether.

I have since disabled mobile data in the hope that it would force connection to remain to WiFi, sadly the phone simply drops connection altogether on a weak signal. I also intermittently receive the incorrect password message, if I ignore it it connects anyway!

It might also be worth mentioning that I have about a dozen other devices ( including MacBook, iPads, android devices etc ) that all receive a strong WiFi signal in the same location. Which leads me to believe the WiFi receiving hardware in the iPhone 6s may be faulty?

I really expected more to be honest, when you pay this amount of cash for an Apple device you would hope the components were top spec and rigorously tested beforehand.

Does anyone have any suggestions? The phone is 3 days old. I'm considering requesting a replacement / refund.

Go to Settings/Cellular, scroll to the bottom and turn off WiFi assist.

If you think there's a problem with the phone take it to an Apple store and they will check it out, and replace it if its defective. The iPhone has a 1 year warranty, that you can extend to 2 years by adding AppleCare + to it.

Hi,

Thanks for the reply. I'll try that out and see how it goes. Regarding the warranty that's good to know, thanks.

It would be great if you can try to investigate with the apple shop what is the real issue.. It will help many like us who are struggling and don't want to pay out massive amounts for cellular data.. Let alone the frustration..

Thanks

TURN LOCATION SERVICE ON !!!!

OMG : after two months of trying to connect my iphone 6 to my home wifi, it finally worked today . my iphone6 worked with every wifi on the face of the earth except the home one (every other phone , laptop etc all worked fine on home wifi and all other wifis). After trying everything short of stomping on it and hammering it to pieces, on a fluke, i switched on the location service, which i dont like keeping on - and voila the phone accepted my password and connected to the wifi. Ever I phone I have owned has given me trouble - last two : on off switching failed, battery drained out in a couple of hours . Apple needs to take responsibility and treat its customers with respect especially now that sales are down. Dont know how long this connection will last or what the next problem will be.

After trying everything short of stomping on it and hammering it to pieces, on a fluke, i switched on the location service, which i dont like keeping on - and voila the phone accepted my password and connected to the wifi. Ever I phone I have owned has given me trouble - last two : on off switching failed, battery drained out in a couple of hours . Apple needs to take responsibility and treat its customers with respect especially now that sales are down. Dont know how long this connection will last or what the next problem will be.

While it's terrific that your issue seems resolved, you seem to have found a w way to blame Apple for this.

Your phone does not accept your wifi password, your router does. YOUR router. The phone merely sends your password to YOUR router where it is accepted or rejected.

If every router in the world allowed you to connect, and your home one did not... would that not lead you to believe your home router may have been/still is the issue? Did you ever troubleshoot the router? Recycle it? A new router may be $50-$100 vs. struggling with a device worth 10-15x that amount.

Not sure how or why toggling location services on allowed you to connect to your router, but it's good that it did.

People do tend to blame the phone when it might just be the router, I also know from experience that sometimes it is the operator that is at fault. As the police will tell you the cause of a car accident is often the nut behind the wheel!

NOW I Have one of the greatest solutions to this problem... All you have to do is go on IPhone 6 go to settings then wifi then find your network click the ℹ button then click Forget Network then go to your Modem (Modem Must have a WPS Button or Power Circle Button) Press and Hold until Light is spinning around then Open your IPhone go back to wifi settings find your network and put password in at the same time the light is spinning on modem then it will connect with no problems IF IT DONT WORK FOR YOU THEN YOUR DOING IT WRONG...THANK You for Reading have a Bless day

Worked for me

thanks! I wish this was on the top, so I didn't go thru a lot of test.

the best way to get a direct answer is to post a new question, rather than tag on to a thread with over 150 posts.

thank you everyone to help and the information

So, I was having this very same and very frustrating issue over the past couple of days..

Last week, I went out of town and stayed in a hotel. My son took his Xbox One and wanted to connect to the hotel's Wi-Fi but it requires accepting the terms, typically rerouting your device to a web page to do so. Well, this doesn't work using an Xbox. So, after searching the internet on how to do this, I found a video explaining how to use your iPhone's Wi-Fi address, in lieu of the Xbox's, to enable use of the hotel's internet through the Xbox. I followed the instructions, and it worked fine. Gaming and Netflix, here we come...

When we returned home from our trip, my iPhone automatically reconnected to our home's Wi-Fi network without a hitch. However, after a couple of days, my phone would not connect. It was asking me to enter the network's password and continually rejecting the correct entry. I tried everything I could find to do. Reset network settings on the iPhone, restarting my router, checking the advanced settings on my router, everything... I took several tips from these posts as well and no luck. Then I remembered that we had used my iPhone's Wi-Fi address on the Xbox last week. I just assumed that when we reconnected at home, the Xbox would go back to it's original state. So, I checked it out. Turns out, my iPhone's address was still in the Xbox which has been used several time since our return. So, I changed the Wi-Fi address on the Xbox to it's original address, and bada-bing, my phone was once again connected! So relieved!

So, if you know or maybe don't know if your gaming system was recently used this way, check it out!

I was having this problem for a while I have two IPhones and an ipad problem went away when I changed the name of one of the Ipones they were both named IPhone so I guess one was getting rejected

Well this is currently happening to me in my iPad Air 1 which I have since 2013. Today it was working perfectly at my friends house, later I started using my iPad and the wifi was off which it wasn't like that before. I inserted the password and it said incorrect. I told my friends to put the password for me. It didn't work! When I got home I thought it was just there, but it kept happening. I am writing this in my iPhone 5c and wifi works perfectly help me please

Hi SarahM07,

My mom is having the same issue on her iPad. Have you found a solution yet? =/

Thanks,

Vero.D