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Iphone 6 won't connect to wifi .. Says incorrect password which is not true. Ideas???

Cant connect to wifi .. Says incorrect password .. Not true and everyone else can connect but me. I have iPhone 6. Pls help

Posted on Sep 20, 2014 9:59 PM

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Posted on Jun 8, 2017 10:28 AM

there could be several things causing this, I will make the assumption your password is correct and works on other device too.


  • Make sure your are connecting to WPA2 network
  • Renew your lease with the router
  • Logging to router and change the password
199 replies

Oct 13, 2014 3:22 PM in response to Msburtt

Ok, this may sound stupid but it might help someone. I turned on my iPhone 6 to activate today and could not access WiFi and received the same message "incorrect password". I entered many times and even changed my password--no luck. Spent three hours on the phone with Verizon and Apple who were both very helpful but had no solution. Then it finally occurred to me that I was entering my password for the computer NOT the password for WiFi. Maybe I am the only one dumb enough to do this but this might help someone else out there who is doing the same thing. I didn't even figure it out until I got on the Charter Communications website and finally the light bulb went on. Duh. I'm only admitting this stupidity with the hope it will help someone else.

Oct 17, 2014 11:12 AM in response to Msburtt

NOW I Have one of the greatest solutions to this problem... All you have to do is go on IPhone 6 go to settings then wifi then find your network click the ℹ button then click Forget Network then go to your Modem (Modem Must have a WPS Button or Power Circle Button) Press and Hold until Light is spinning around then Open your IPhone go back to wifi settings find your network and put password in at the same time the light is spinning on modem then it will connect with no problems IF IT DONT WORK FOR YOU THEN YOUR DOING IT WRONG...THANK You for Reading have a Bless day

Nov 17, 2014 1:05 PM in response to Msburtt

i had the problem. My iPhone 6 plus connects to office but not to home network. It says incorrect password every time. However, the solution I found was to change some of the setting from the router. I have changed the frequency to 20mhz and changed channel to 11 or 13. No Mac filter or password disablIng. this has solved my issue. Pls let me know if this works any of you. Have a good day.

Dec 14, 2014 10:17 AM in response to Qiiiis

Ok so after playing around with my iPhone6 for couple of days I wasn't having any luck getting my home wifi to connect to this phone. I checked numerous times to make sure I had the correct password and I did. I tried resetting the router and internet settings on the phone and still no luck. I FINALLY FIGURED IT OUT!!! As I continued to ponder on why this phone isn't connecting and giving me the error of incorrect password I said let me try typing in the Wifi password from my internet box...wasn't going to hurt to try I had tried everything else. I typed in the original wifi password from the box in and it connected to the home wifi!! Woohoo!! Hope this helps anyone else having the same issue!!

Dec 18, 2014 6:58 AM in response to Msburtt

I've had my iphone 6 for almost a month now and I still CANNOT connect to my home network or any other network as a matter of fact with a useless "Incorrect Password" and "Unable to connect" message. I'm sick and tired of this issue, ofcourse my data plan usage is sky high! Come on Apple, name me one single phone brand that cannot do such a simple task like connecting to wifi ! That's the universal basic function of all phones, so clearly you have a problem and you need to fix this ASAP. These phones are NOT cheap and not easy to return especially when they were shipped overseas, and by the look of things replacing the phone isnt even a guaranteed solution.


Please do not suggest me amateur solutions like reset my network settings or restart my router, I'm done way more than that and it still did not work. Instead of releasing the 8.1.2 update for a ringtone purchase fix how about you focus on the real problem here? My phone is expected to come with ALL its functions. I'm waiting for Apple to come up with a solution for this or else I'm gonna have to deal with this legally. All unsatisfied customers have the right to sue a company that does not deliver the function that it claims it does, this is cheating and a waste of our money.


A software update that fixes these MAJOR issues would hopefully save Apple's reputation at this point.

Dec 18, 2014 1:12 PM in response to Pantherax

Pantherax wrote:




A software update that fixes these MAJOR issues would hopefully save Apple's reputation at this point.

There are no MAJOR issues to fix. There are a half billion iPhones in use. Most of them have no problem with WiFi. If yours does there is something wrong with YOUR PHONE or the way you are using it. What did Apple say when you called them or visited an Apple store for help with this problem?


BTW, this is a user-to-user technical support forum. Apple doesn't read it or respond in it. So your threats are seen only by other users, who really don't care what you do.

Iphone 6 won't connect to wifi .. Says incorrect password which is not true. Ideas???

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