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iOS 8 Calendar on iPhone showing GMT times for new events.

Hi everyone,


Since updating my iPhone 4S to iOS 8, the Calendar app now shows all my newly added events with GMT times, and not the local time (as I am not in GMT, I am +9 hours). All my previous and existing entries are displaying normally. I have not changed any settings at all. However, if I open one of the new events and enter the events details screen, the local times are clearly displayed along with a GMT equivalent time underneath it.


I have tried changing settings but nothing shows my events in local time as it did before the upgrade to iOS 8. Any ideas? Is this a bug? Am I missing a new setting? Many thanks in advance for your help or advice.


Cheers,

James.

iPhone 4S, iOS 8

Posted on Sep 21, 2014 2:16 AM

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Posted on Sep 23, 2014 8:59 AM

sorry no solution here, just jumping in to say I'm having the same issue on the 6. I hope there is a solution as this is pretty confusing.

892 replies

Dec 19, 2014 1:11 PM in response to James Barber

I'm sure I'm not adding anything new to this discussion but I saw this in Google support https://support.google.com/calendar/answer/2367918?hl=en.


Looks like Google calendar displays events on your calendar in local time but Google stores the event time in UTC (GMT) time to support shared calendars/calendar events across different time zones. You don't actually see the UTC (GMT) time when viewing your Google calendar on the web. However, both times appear to be displayed when displaying your Google calendar on IOS 8 or later. I suspect there will be a lot of finger pointing between the IOS folks at Apple and the Google folks. I know Google switched to Calendar API v3 on November 17. So I don't know if that coincides with the time this problem first appeared. I use a 3rd party app called Companionlink to sync my Outlook calendar in Windows with Google. They provided me with a software update that supports the new API. I don't know if Google switching to this new API is contributing to the problem we are all experiencing. I suspect only the IOS folks can tells us for certain.

Dec 19, 2014 2:07 PM in response to davewhitte

Thank you DaveWhite! This, setting it up as an Exchange account solved my iPhone 6 GMT issue. I had previously set the calendar up using the iPhone's Google account menu.


Turns out it is also the Google-recommended way to set up mobile calendar synch. I can now create a Google calendar event on my phone and it resolves normally on my desktop calendar as well as all of my mobile devices.


For all others still suffering and looking for more additional info, here is the Google help page instructions:

https://support.google.com/calendar/answer/151674?hl=en

Dec 19, 2014 2:56 PM in response to stephanschier

Hi Stephan,


Although that page shows that Exchange setup is only for Google Apps, and I don't have Google Apps, I tried it anyway. It worked!


Unfortunately it seems that the Exchange setup only syncs my PRIMARY calendar, and ignores all my additional calendars. So I do have to leave the other Google setup in order to keep those calendars. And of course the GMT issue does appear on those calendars.


I ended up having both Exchange and standard setups, and disabling all but Calendars on the Exchange account, then going into the Calendar app and disabling just the Primary calendar on the standard google account.


So it's not a full fix, but at least alleviates the majority of my headaches.

Dec 19, 2014 4:54 PM in response to JG in SB

Ok everyone. You probably don't need to keep chatting about the problem. The only fix will come from Apple as you can see by the post below. This is a Senior advisor that I have been in contact with.



Rick,

They are aware of the issue and working toward some type of resolution. As I stated earlier, that is the only workaround that we have currently. I would imagine that there may be an update soon.

Regards,



Howard JonesiOS Senior AdvisorWorldWide AppleCare

Office: 877-388-0879 ext. 1110085


howard_jones@apple.com


Jabber: howard_jones@im.apple.com



Hours: Tues-Sat 2:30 PM - 11:30 PM EST


My Days Off: Sunday and Monday

Dec 19, 2014 5:08 PM in response to rick287

@rick287: Thanks for posting that E-mail. It confirms what we (AppRiver and I) have been told by Apple as well. I agree....at this point it seems pretty obvious that this is an iOS bug and also how the bug is manifested based upon various users' setups.


Inevitably...some new person is going to find this thread and post something like: "The senior supervisor at my local Apple store confirmed that this is not a bug with iOS and that Google needs to update its servers to resolve the issue." Or "All you need to do is hard reset your device." And then the next person who comes along reads that as the last post and assumes that this was the final answer....and then instead of reporting the problem to Apple, they don't do anything or worse yet they do something that is a total waste of time and energy like hard resetting their device.


The fact that Mr. Jones confirms this is an iOS bug (i.e. Apple is no longer blaming everyone else on Earth for it) is encouraging, along with his prediction that there will be an update "soon." Well "soon" is a very subjective term. I suggest that if we want to make "soon" something that happens in the next 4-6 weeks instead of in the next 4-6 months....that it's a good idea for as many people as possible to report this individually. That will make it a "widespread impact" and a very high priority at Apple.


Also, I assume people in Apple Engineering have read and are monitoring this thread. That's what I would do if I were tasked with actually fixing the code to resolve this bug. Several users here have provided highly detailed information about how the bug is manifesting in their different setups which ultimately would be of major benefit to anyone who actually has to revise the iOS code. So I hope if anyone else has a totally different experience with this bug and has figured out either how to replicate it or better yet, identified exactly what causes it to show up in their technical environment, that's helpful.


Thank you for pursuing a tech support case with Apple and apparently getting somewhere with it!

Dec 19, 2014 8:23 PM in response to James Barber

I solved this problem on my iPhone5 by doing the following:


Go to settings --> General --> Date & Time

Change Set Automatically to off

Go to settings --> Mail, Contacts & calendar -- Time Zone Override

Change Override to on


It was a little strange -- having to change the setting in two places -- to say nothing about turning one of them on and the other off, but, hey, it worked for me anyway.

iOS 8 Calendar on iPhone showing GMT times for new events.

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