iOS 8 Calendar on iPhone showing GMT times for new events.

Hi everyone,


Since updating my iPhone 4S to iOS 8, the Calendar app now shows all my newly added events with GMT times, and not the local time (as I am not in GMT, I am +9 hours). All my previous and existing entries are displaying normally. I have not changed any settings at all. However, if I open one of the new events and enter the events details screen, the local times are clearly displayed along with a GMT equivalent time underneath it.


I have tried changing settings but nothing shows my events in local time as it did before the upgrade to iOS 8. Any ideas? Is this a bug? Am I missing a new setting? Many thanks in advance for your help or advice.


Cheers,

James.

iPhone 4S, iOS 8

Posted on Sep 21, 2014 2:16 AM

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Posted on Sep 24, 2014 8:42 AM

Add some notes to this, I have managed to correct the issue by going to Settings, 'Mail, Contacts, Calendars' and changing the Time Zone Override to London which makes me think the phone thinks the iCal GMail calendar is set to the incorrect time zone (i.e. showing it in your time zone) however having checked the settings my personal calendar is fine. This should work fine until I travel abroad when i have to manually change the time zone override.


This is work in progress, I have gone into my Google calendar and checked the time settings and although set to GMT+00:00 London, I have ticked the display all zones box and changed it to GMT+00:00 GMT (No Daylight Saving) and turned off the above override on the phone and again this has resolved the problem. What I am unsure of is if this will work ok once the clocks change next month! I'll put a note in my calendar to test it.... hmm 😮

892 replies

Oct 2, 2014 4:52 PM in response to Josh N.

I am seeing this since IOS 8.


What I have determined is:


1. I create an event on my IOS8 device in a Google Calendar. My phone is set to PDT, Time Zone Override Off, and I create the event using the PDT times.

2. On the IOS device, in the list display it shows at the correct time PDT

3. Selecting the event shows both the PDT times, then below that the GMT times in a separate line.

4. Editing the event shows ONLY the GMT times (This is the big problem! The PDT times do NOT display when editing the event)

5. On Google Calendar online, in the graphic display it shows in PDT. Selecting the event detail also shows only in PDT

6. Editing the event in Google Calendar online shows PDT in the edit fields, but a surrounding box showing GMT:

User uploaded file


7. On iCal, the event shows in PDT, with no appearances of GMT in either graphic, detail, or edit modes. In iCal preferences, "Turn on timezone support" is unchecked.


Love to hear any ideas on how to eliminate the spurious appearance of GMT!

Oct 29, 2014 6:42 PM in response to James Barber

This solution may or may not work for others, but it appears to have worked on mine. From Month view, tap a calendar entry with GMT listed, tap Edit, tap Starts, tap Time Zone, type current time zone city and select from drop-down, tap Edit Event, Do same for Ends. tap Done. If it didn't work, try same steps with two more existing calendar entries. When I did it, all GMT references disappeared.


Hope it works for you.

Nov 13, 2014 11:29 AM in response to masterkatulo

Switching "Time Zone Override" on or off does not fix the issue I and others are describing here. Even if you entirely delete sync accounts on the iDevices, confirm Time Zone Override is off, and then re-create the accounts, the unwanted GMT transposition still occurs. Even after a complete factory reset, confirming Time Zone Override is off and resyncing, the same problem persists.


My suspicion is that this problem is being generated by a fault in the Time Zone Override coding in iOS. Unfortunately simply disabling it doesn't solve the problem. Apple needs to fix iOS to deal with this. This is a widespread problem. My Exchange Host, AppRiver is working on multiple tickets with Apple engineering on this, and when I talked with them to report this issue, they said they have many other users experiencing the same problem.


My guess is that this affects anyone who syncs their iDevices with any service other than iCloud....so hundreds of thousands of users. What blows me away is that this never came up during beta testing iOS. I have to assume that....at least a dozen (sarcasm)..... of Apple's beta testers sync using services like Gmail or Exchange. How is it possible that not a single person identified this and reported it to Apple prior to the public release?

Nov 28, 2014 1:57 PM in response to D'Swan R. Chives

Are you a Google Apps user? My company is set up with Google Apps (now "Google Apps for Work", I believe) and setting it up the same way you described works perfectly for me. I think there may be an issue IF you are setting up just a Gmail calendar and not setting up an Exchange account through Google Apps. If you are forced to use the Google set up choice on your iPhone 6, and cannot use the Exchange option, there will probably still be an issue. No doubt this is an iOS8 issue, because if I set up the account using the Google option, I also get the GMT thing.


One more thing to try...


Switch OFF Google Calendar sync on your iPhone 6 in the GOOGLE account you just set up, or DELETE the Google calendar account you have setup now. Then, set up a NEW calendar account in this manner:


  1. Go to "Settings"
  2. Go to "Mail, Contacts, Calendars"
  3. Tap "Add Account..."
  4. Tap "Other"
  5. Tap "Add CalDAV Account"
  6. Fill in the details:
    1. Server is www.google.com
    2. User Name is your Google Account username
    3. Password is your Google Account password
    4. Description is whatever you want
  7. Tap "Next"
  8. Done!


See if your Google Calendar syncs properly at this point. It SHOULD! Hopefully, this will work for the Non-Google Apps users. I have not tried this method, but it is all I can think of besides, Apple, Apple, Apple...

Dec 1, 2014 3:41 PM in response to JG in SB

I have an open case with an Apple senior tech right now on this issue. I do not use Google. I'm using Exchange via Office365, Outlook in a PC environment and Exchange calendars are synced with my iPhone 6+, iPad Air and other Apple laptops. All iOS devices are exhibiting the same problems since the iOS 8 release.


All calendar events created within Outlook are displaying just fine across all platforms however any new calendar events created on either my iPad or my iPhone also display GMT time as well as Pacific time (my time zone). If I try to edit these events, they only show the GMT time. (I do have time zone override turned off.)


The technician I'm working with suggested that this is expected behavior and actually a "feature" of iOS 8 that the engineers had built in to accommodate business travelers who need to view their events both in local as well as their home time zone.


I have verified my account settings on Office 365 and I have the correct time zone selected/saved. It's sounding like Apple is implying that when the calendar events that are created on iOS devices sync back to the server, they are incorrectly seeing the default time zone as GMT. So the feature that they tried to implement most likely was not properly tested which is resulting in all of us having the same issue. I will be sure to report any progress I'm able to make with Apple. Hope this is fixed soon!


Sandy

Dec 9, 2014 4:26 PM in response to JG in SB

JG I can tell you that your work on this bug has helped tremendously. In our case, the Exec is rarely in the office, but we manage the Exchange 2010 server housed onsite. The Exec does travel, but always prefers everything on Calendar to reflect EST (all appointments and meetings). Exec creates invites on an iPad and invites others (sometimes within organization and sometimes outside organization). Appointments are accurate in that they have correct EST time zones. And we can see the raw data on Exchange that appointments are accurate In EST.


Exec's iPhone however will show two sets of appointment times (EST times and sometimes Pacific, other times GMT). We are still not sure if Exec is modifying these appointments or just opening them up on iPhone. But for sure the iPhone often overwrites the Time Zone stamp on appointment and propagates everywhere else, marking it now as Pacific in exchange and other mail systems like Gmail.


If I go to Outlook on an invitee calendar (invitee being in our same organization), Outlook is intuitive enough to place correct start and end time in the day, week or month views. But if you open the appointment itself we now see time zone has changed to Pacific. The strange part about this: the organizer's Outlook calendar completely shows Pacific in both the day/week/month views and inside the appointment itself.


if we ask the user to open the appointment on the iPhone, it is now typically 3 hours earlier start/end, and time zone is Cupertino. But we've also seen the GMT times as second TZ designation as well (in the Phone)


Our Exec is physically on east coast, creating EST invites. IPad is fine. Seems the iPhone is really screwing with the time zone stamp. We tried to advise user to set 'time zone override' off, try that, and then turn override on, try again, makes no difference in either setting.


The problem as it often gets caught up in the 'blame game' of Apple-Microsoft. But like you we did our due diligence and can see the server being updated and changed by the IOS device, not the other way around. And your uncovering this Apple bug here, was closest we saw of same type of issue: multiple Apple devices and inconsistencies between the two Apple devices.


Also seems that any errors can be manually fixed later, by using Outlook/Exchange to fix and propagate changes back to all Apple devices.


With certainty user has IOS 8 on both devices. But whether it's 8 or 8.1 not sure yet as we asked for info on that.


A question to the group: is this bug replicable if one would, let's say, unbox a new iPad and iPhone and start fresh with same account on both? Or is it affecting users with two Apple devices seemingly at random? Because I would think if it's a constant bug with IOS 8, and users that have both an iPad and an iPhone, then anyone would be able to replicate these issues.


With 30k plus views on this thread, I can see enough users are probably experiencing this and consensus is that it must be fixed by Apple. But shouldn't it be affecting many more users who have multiple devices? I have both an iPad and iPhone with IOS 8 and will do some more testing. I think what I'm suggesting: if we replace affected iPhone with new iPhone 6 running 8.1 would problem go away? Many on this thread have gone to Genius bar and are still frustrated, and some have done full wipes & resets to no avail, but have any had Apple replace whole device?


Maybe we recommend leaving Calendar on just the one working Apple device, and remove it from the other, would this be an effective way to solve this (until Apple fixes it)? Then advise to try re-adding Calendar on second device at a later date? In other words: is having two devices the root of this issue and removing one device from mix a viable option? I realize not everyone has means to do something like simply replace an iPhone.


Thanks all and welcome any input. I can tell you this is driving everyone bananas here.

Dec 9, 2014 6:40 PM in response to JG in SB

JG to take your testing a little further...I'd be curious to see what would occur: with using a different account altogether to your Exchange server, if it's possible (see if your admin can provide a temporary one, or if you can create one). Different account added to both devices and under same conditions, would you see same GMT bug. Another thing I noticed is that IOS devices have another Time Zone setting in Privacy>Location Services>System Services (towards bottom)>Setting Time Zone (there's a Calendar one here as well). Wondering if bug has anything to do with Calendar not being able to lock onto location services.

Dec 9, 2014 6:52 PM in response to FrankCPNYC

@FrankCPNYC: I don't think this is related to location services. The reason I think it's unrelated is because I have experimented with setting my devices to fixed time zones (under Settings>General>Date & Time) and toggling 'Set Automatically" to off. So I am basically hard-setting my time zones to Pacific Time (device only cares about one time zone and doesn't even look for others) and even after that this bug still shows up.


I will ask my admin about provisioning a totally virgin account on one of their Exchange servers and then wiping two iDevices to test this out with. I bet $$$ that the exact same thing is going to show up. And I think this is because at this point, it really looks like it's the receiving iDevice that is doing the time transposition based upon data that is implanted in the appointment by the originating iDevice. That explains the behavior I have seen, and also explains why users of Google calendar etc. are also experiencing the same thing (i.e. no Exchange exists in their environment). Still, worth testing if only to help convince Apple that the only explanation is that the source of this problem is iOS. If I can get my admin to try this, I'll report the results back.

Dec 9, 2014 10:58 PM in response to Ghupka

I believe that you did not actively go and change any settings. Have you checked to see that all of the settings are what you previously set them to before? Since the iOS 8 update I have had two different settings "change on their own" without any input from me: 1) the time zone override setting changed to "on" when I had previously confirmed it was set to "off" (critical); and 2) the color I chose to display my calendar appointments (blue) reverted to the default color (brown/orange) twice with out me ever resetting it or anything else (not critical but annoying).


We have already determined, and documented above, that toggling time zone override off and on has no effect to resolve this GMT bug. But my point is that on my setup, settings have mysteriously changed on their own since the iOS 8 update....and in one case the setting is one that could easily be related to the bug we are all dealing with here.


Maybe one of your settings changed on its own like mine did above. Also maybe whatever causes that can change a setting within the OS and not necessarily change anything in the user interface that would allow you to identify that the change occurred? Pure speculation but not impossible.

Dec 10, 2014 8:50 AM in response to JG in SB

JG, I tested on iPad and iPhone, IOS both 8.1.1 but had iPad 2 and iPhone 5S. Created appointments in EST with my Exchange account on iPad, and invited test accounts (one in Exchange and the other in GMail). In this case, the Exchange accounts on the iPad showed no Time Zone errors or offsets. I double-checked on iPhone as well. Didn't see the GMT issue, with the organizer Exchange account.


However surprisingly: the iPhone and iPad both see offset GMT in appointment, if I view it on the test GMail account on an iPhone or iPad. It sits in correct time on the calendar, but the appointment shows two time zones in start and end time of -5 GMT. So in addition to 10pm, we have a 2am GMT. The strange part is: I see the GMT offset on iPhone/iPad but NOT in the GMail account proper on computer/web interface. Only the IOS devices show GMT. I would imagine this might not be an issue at first glance, but if an appointment is further modified in any way, it could get chaotic I would think.


So basically I wasn't expecting to go down a Google rabbit hole, but it's just my first test. A coworker did a similar test using all IOS 7 devices and exhibited no GMT errors. To completely rule out Google, I made some test invites there and accepted on IOS devices, saw no GMT offsets in that direction.


So it's possibly too early to make absolute assumptions. But certainly the IOS device, in this case exhibits a form of the GMT bug. It's just not exactly same symptoms in this case. My workflow with Exchange is ok, my workflow with GMail shows the bug. Definitely I still point at the IOS devices as the source of flaw. Just that I was expecting to replicate the exact conditions that you were experiencing JG, and so far I couldn't.

Dec 10, 2014 9:59 AM in response to JG in SB

Hi,


In my experience it is not only an iOS-bug. It does also show up when adding an appointment in the Calendar app on a Mac with OS X 10.10.1 (bot iMac and MacBook). First nothing is wrong, but after a few seconds (after syncing with my Google-account) the new added appointment is also in GMT. It does not show the (GMT) until you click on the appointment.


The strange thing is that the bug showed up spontaneously (in my case) three days ago, without changing any setting and without updating anything. Because of that, I think the solution for this bug is not client-side, but server-side. It looks like some incompatibility between the Apple calendar-handling (both iOS en Mac OS) and non-Apple environments (such as Google, Exchange, etc.).


Someone else experiencing the bug also on the Calendar app on the Mac?

Dec 17, 2014 2:58 PM in response to RallyRex

Gents I am having similar issues w my 6. Also occurs on my iPad 3. I have calendar times showing in my EST zone in which I reside and also in CST. I have contacted the third party exchange server folks we use in our office and this is a known issue at Apple. Calendar invites come in to me all in two zones. This only occurs on the phone and pad. I use outlook, all of my OWA settings are correct; same for my outlook on my pc. I have the correct time zone set on my phone. This issue occurs whether time zone override is on or off. Lets all hope this fix comes out soon as it is extremely aggravating.

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iOS 8 Calendar on iPhone showing GMT times for new events.

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