all video thumbnails replaced by gray icon, after iOS 8 update on an iPad2

Anyone found a real fix for this, rather than me having to re-categorise all my movies and TV shows as Home Videos - which, incidentally, they're not!!!

TV Shows are TV Shows

Movies are Movies

Home Videos, believe it or not, are Home Videos

Now, since the introduction of the latest iOS, all my TV Shows are now grouped by season, bizarrely, and none of the images are still showing on my iPad!! Why the **** would I want to group all my different TV shows by season!!! I would have 27 different TV shows under the heading "Season 1"!!! Seriously!??? They look fine in iTunes - I just don't understand why they keep screwing up with this app!

I have the same problem on my iPod touch 5th gen.

I removed all the videos from my media library, added them back in and re-synced the iPod to no avail.

I synced the same vids to my iPhone 4 (iOS7) and all the thumbnails are all present, so iTunes doesn't seem to be at fault.

Same issue on my iPad2. Why did they do this? Surely the latest and greatest IOS should be capable of displaying the artwork. I have about forty old videos and am not about to redo the artwork for them. The only option is to view the video list in DETAIL mode so you at least see the names.

Updated to iOS 8.0.1 and 8.0.2 and the problem still persists...

After both updates I re-tried both suggested picture sizes in this thread on my iPod 5th gen and it didn't work.

On top of having no thumbnails I discovered that when watching TV Show episodes it auto loads the next episode automatically.

Sounds pretty sweet right, it sort of is until you fall asleep and wake up to a dead battery.

If any one knows how to turn off that option please let me know.

changing the cover pic to tiny thumbnails can't be the solution because then it would be too small to work on Apple TV and in the iTunes browser. If this isn't a bug it's a totally ridiculous change that Apple has made.

i have the same problem with all my home movies. over half of the thumbnails were replace by grey icons. i just want the first frame of the video to show so that i can tell them apart. i am using an iPhone 6. apple, please fix!

Please {pretty please!} post if you find out how to get the auto play in TV shows to stop. I fall asleep to TV on my iPhone and then wake up with half my battery gone … ugh … Just plain annoying!

Also, I tried moving the file types from TV to movies (where the auto play doesn't occur) - but 2/3rds of the videos won't play when I do that. Just spins and says loading ...

Please, please, please post if you - or anyone - figures out how to STOP the TV auto-play. It is making me crazy … plays all night when I fall asleep… ugh … I tried to change the formats on the videos I planned on watching to movies - but then it spins on the phone saying loading - but nothing plays. Just swell. The images are a minor irritation compared to the TV auto-play.

Thanks!

iPhone 6

I too have noticed that after installing iOS 8.0.2 the thumbnails aren't showing up on the iPad mini. In my case it's about 50 home videos that I have created using iMovie and exported to iTunes.

What works for me is that for every single clips under 'Get Info', I change the 'Media Kind' for all these clips in iTunes to : Home Video.

Now, the thumbnails are showing again!! No thumbnail editing required, just re-categorizing...

Cumbersome, annoying and having to re-sync all movies to his iPad, but at least grandpa can now see his twin grandsons' clips again, whilst browsing through the thumbnails! I did have to point him to the Home Video-section in the Video app on the iPad, though…. 😉

I changed my TV Shows artwork to square (400x400) jpgs and my Music Videos (350x500) to16:9 format. What a pain, but this fixed both problems. I am hoping I don't have to change them back for a future release.

I think I have found the problem after checking a number of other threads. It appears that the reason that my icons or thumbnails have disappeared is because I had formatted all my cover art work to be square (usually 500 x 500 pixels). When I looked at the artwork for some of my movies from the iTunes store (which did appear), I found that they all had artwork of 667px wide x 1000px high. When I reformatted one of the missing icons to this aspect ratio, and substituted it for a square one (using Get Info), iTunes resynced the movie and hey presto, the thumbnail appeared again on my iPad. So I tried various combinations and it seems that as long as the aspect ratio is rectangular and about 2:3 (w x h), then the artwork will transfer. Have tried it for several movies, and it has worked every time. I also found that if I wanted my own "Home Videos" to show up in Movies, then I had to make an icon for them in the right ratio and then they appear. In Home Movies, they will appear without any change but if you have done the change of Media Kind in Get Info to shift those so-called Home Movies (anything not bought from the Apple Store) into the Movies area then you need to go through this process.

What a pain. For some reason Apple have decided in IOS 8 that icons not formatted to a new format won't appear. What was good in everything up to IOS 7 is now broken. Nice of them to tell us!! Now all we have to do is reformat all our artwork for every movie taken from our own DVDs and resync every one. For some people this should only be a few hundred hours of work!!

Hope this assists others. Can't say I am impressed with Apple but I guess that I am not alone in that matter at the moment!

I have the same frustrating situation on my iPad mini with all the movie and TV artwork thumbnails replaced by grey zone squares with the just the title. It looks like yet another example of “IOS 7 wasn’t broke, so I shouldn’t have “fixed” it with an “update” to 8.

Appreciate you pulling all this together, and for the investigation!

However, I don't think this is an intentional design change - I am still convinced that this is a bug / defect that needs qualifying or fixing by someone at Apple. I cannot believe that they would simply instigate a change that affects everyone's history of downloaded information, that's against best practice, and the principles of good software development. No one should have to go back and alter their entire back catalogue in order to accommodate this change...

Is someone from Apple tech support on here that can confirm this is a bug, and/or is someone on here with an Apple Developer account that can log the same?