iPhone 6 "Restoring from iCloud Backup" forever

Hi folks,


My iPhone 6 spent many hours retrieving my apps when I first set it up; in fact the next morning I had to coax it along by tapping on a few of the not-yet-downloaded apps in order to get them to fully download. But I think they're all here now, and all my data seems to have arrived as well. (This was all via WiFi, not through a cable to iTunes.)


BUT


The iPhone continues to say "Restoring from iCloud Backup." It's been two days so far. This morning I plugged the phone into and used iTunes to trigger an iCloud backup. (No backups had occurred with this phone yet, and I feared they never would be since the phone thinks it's in restore mode.)


Even after my backup was complete, the phone STILL says "Restoring from iCloud Backup."


Help?

Posted on Sep 21, 2014 10:33 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2017 7:44 AM

This fixed it!!! I had to undo a few additional things:


I went under settings and looked at all the programs that were backing up to iCloud and unchecked all the ones i never used:


-Keynote

-Pages

-Numbers

-Game Center

-Garageband

-any other app that was an apple default App

I opened each of the apps, and then made sure to deselect the backup to icloud. As soon as I did this, my phone completed the iCloud restore that had been going on for three weeks!

189 replies

Nov 6, 2014 2:40 PM in response to Yefchak

I had the same issue, but there is a much easier way than everything that has been going on here. Go to settings, then go to iCloud, then select backup and then there is a button that says "stop current back" click it. Problem solved. Atfter you have done that, it will show that there is no current backup and you can click the button and create a new one. Just to make sure it all worked, I went to the iCloud tab, clicked on manage storage and then was able to delete the backup of my old iPad.

Nov 8, 2014 4:43 PM in response to Yefchak

Hi, I had similar problems after buying an iPhone6 to replace a 4Gs (on iOS6). It was still restoring after 2 days with a good wifi connection. It seems to have been a problem with evernote. I had previously tried the following steps after reading through this thread.

1. Updated all apps and opened all from the main screen with blue dots. Logged in to all needed. Even though all were showing as updated in the app store, the app store icon on the home page always showed 20 to update.

2. Turned off find my phone.

3. Powered off the phone and restarted.


When that hadn't worked I went to the app store and started opening all the recently updated ones from there. Evernote kept crashing and wouldn't open. I deleted it, reinstalled, logged in, and then the restore completed.


Don't understand why, because I'd had evernote open yesterday and it seemed fine...


Only other problem with the changeover is that the LockBox app I've used previously has vanished. Data still on old phone, and I probably need a better replacement anyway!

Nov 11, 2014 9:04 AM in response to Yefchak

Here's what Apple says (If you need help restoring an iCloud backup - Apple Support) about if "the restore process is taking a long time to finish". Note they say that "the restore process might take 1-4 hours PER GIGABYTE". In my case, my Messages have many videos and pictures which I recall taking up about 2 GB when investigating what was taking up most of my iCloud storage a few months ago. So restoring my messages alone could take up to 8 hours.



The restore process is taking a long time to finish.

The amount of time needed by the restore process depends on your geographical location and the speed of your Internet connection. Even with a fast Internet connection, the restore process might take 1 to 4 hours per gigabyte to complete.

If you're traveling between countries, the restore process might take longer than usual. iCloud is tuned to provide the best service when you're in the geographical location from which you most frequently connect to the Internet. When restoring from an iCloud backup, iCloud is tuned to provide the best service in the geographical region you were in when you created the backup.

Nov 12, 2014 10:37 PM in response to vcoffman09

vcoffman09 wrote:


I was having the same problem, and I couldn't use iTunes to circumvent the problem, because I've never backed up my phone to iTunes. Also, I had already reset and sold the old phone.


This morning I opened the Pages, Numbers, and Keynote apps, and none of them had downloaded files. Even if you've never used those apps, they have recently been added to the iCloud in beta. There will be at least one sample document, spreadsheet, or presentation in there. Once I opened the apps, my phone downloaded those samples, and shortly after that, the iCloud restore finished and I was able to install the iOS update.


I was on wifi when I did that, but I'm not sure whether that's important.


I hope this helps someone else!

I got a very useful tutorial to solve this kind of problem, you can recover iPhone from iCloud easily and find back all the data of your iPhone, including photos, messages, contacts, videos, etc. you can have a try!

Nov 14, 2014 12:11 AM in response to Yefchak

Like many people here, I was waiting for a long time for the "restore in progress" to finish on my iPhone 6 plus 128GB. To solve this I pressed the sleep wake button and then quickly pressed the home button. An apple symbol will appear on the phone. Wait a moment. The phone will then ask if you want to restore or set up as a new phone. Press set up as a new phone and then go through the various steps of your apple id etc. This is very annoying but at least you stop the restore in progress! The only issue I am now having is the same I had before and thus had to restore: the iPhone will not sync when connected to iTunes.

Nov 19, 2014 8:55 AM in response to Yefchak

I have this issue too, the "Restoring from iCould Backup" message has been on the homepage of my new iPhone 6 plus for 24 hours, but I am not able to back up to my macbook as it doesn't have the operating system which enables the itunes upgrade which iPhone 6 needs. Some of my photos are missing but apart from that the phone is working normally except that of course I can't back it up. Any ideas how to resolve this? Thanks.

Nov 20, 2014 5:03 AM in response to Yefchak

  • Hi
  • I had this same problem for two days although everything seemed to be in order from my backup.
  • If you go to Settings>iCloud>Backup>stop restoring this iPhone, it will ask you if you're sure (as in some data might be missing). If you're happy that everything is in place, then stop restoring iPhone. This will then give you the option to 'back up now' which is how it will be from now on. Also the message on the homescreen stating that backup is in progress will disappear. You will also then be able to delete any devices that you no longer own. Hope this helps.

🙂

Nov 28, 2014 4:16 AM in response to Yefchak

I had been "restoring from iCloud backup" for the last few days, and I used a combination of the solutions in this thread to solve the problem just now.


  1. Checked all my apps to see that none were "stuck". None were.
  2. Stopped Find my iPhone through Settings -> iCloud -> Find my iPhone. This didn't solve the problem.
  3. Powered the phone off normally, and restarted it. Problem solved!
  4. DON'T FORGET TO TURN Find My iPhone BACK ON!!!

If that didn't work, I was prepared to do a hard reset, and failing that, as many people have noted, I would have backed up to my computer and restored from that.

Thanks everyone for their help!

Dec 1, 2014 4:42 PM in response to Yefchak

I had the same problem when I restored my Iphone 5S, what you have to do once the icloud is restored, even though it shows restore is not completed. Do a hard reset by pressing home button and power button. Once it is restarted,go to settings, icloud settings, stop the backup process. once the backup is stopped, you will be able to make a new backup and update the IOS software.

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iPhone 6 "Restoring from iCloud Backup" forever

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