Level 1

68 points

iPhone 6 "Restoring from iCloud Backup" forever

Hi folks,

My iPhone 6 spent many hours retrieving my apps when I first set it up; in fact the next morning I had to coax it along by tapping on a few of the not-yet-downloaded apps in order to get them to fully download. But I think they're all here now, and all my data seems to have arrived as well. (This was all via WiFi, not through a cable to iTunes.)

BUT

The iPhone continues to say "Restoring from iCloud Backup." It's been two days so far. This morning I plugged the phone into and used iTunes to trigger an iCloud backup. (No backups had occurred with this phone yet, and I feared they never would be since the phone thinks it's in restore mode.)

Even after my backup was complete, the phone STILL says "Restoring from iCloud Backup."

Help?

Posted on Sep 21, 2014 10:33 AM

Top-ranking reply

Mpkrell

Level 1

13 points

Posted on Nov 4, 2017 7:44 AM

This fixed it!!! I had to undo a few additional things:

I went under settings and looked at all the programs that were backing up to iCloud and unchecked all the ones i never used:

-Keynote

-Pages

-Numbers

-Game Center

-Garageband

-any other app that was an apple default App

I opened each of the apps, and then made sure to deselect the backup to icloud. As soon as I did this, my phone completed the iCloud restore that had been going on for three weeks!

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189 replies

LMC94

Level 1

8 points

Jul 31, 2016 11:34 AM in response to pureteck

Did you manage to find a solution to this? the same thing keeps happening to me, no matter how many times I delete all the content and settings and try and restart the restore from back up!

Aug 2, 2016 4:51 AM in response to Yefchak

Was having the same exact problem. Waiting for 2 days with minimal movement on the restore. The solution for me was to turn off the phone and turn it back on. Not a hard reset, just hold down the side button and swipe to turn off, wait 30 seconds and power back on. Everything restored in about 30 minutes after that.

Nov 18, 2016 6:52 AM in response to kajbjo

Totally agree!

Nov 18, 2016 6:55 AM in response to kajbjo

Totally agree! :)

Dec 5, 2016 7:21 PM in response to Yefchak

I'm having the same problem. Backed up my old iPhone

3s on the iCloud. Restored on my new iPhone6 plus Still not finished a few days later and can't update!

Yosamm

Level 1

4 points

Dec 26, 2016 6:57 AM in response to Yefchak

I'm having the same problem with my iPhone 6 Plus will be restoring my photos from iCloud then all of a sudden my phone will turn black and restart... then the restoring process will start all over again then it will repeat black out and restart restoring which is ignoring cause I have space on my phone and. I'm paying for the 1 TB available space is 963.35GB AND IM HAVING THIS STUPID PROBLEM AND OH YEAH THATS NOTBTHE BEST PART MY IPHONE WONT LET ME UPDATE MY iOS

Jan 12, 2017 6:42 AM in response to Yefchak

The solution is to restart your phone and enter your Apple ID when prompted to connect to iTunes.

Apr 4, 2017 6:12 AM in response to Yefchak

Turn off Find My iPhone on your old device! You do this in the Settings App

tijania

Level 1

8 points

May 30, 2017 7:44 PM in response to marnixva

how did the phone call go?

I'm still having this problem and having no luck searching online

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iPhone 6 "Restoring from iCloud Backup" forever