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Occasionally iPhone 6 won't rotate

Hi Everyone,


Every once in a while, my iPhone 6 refuses to rotate the screen. Usually it's after capturing or viewing a slomo movie, though I haven't been able to reproduce it.


Symptoms: the iPhone refuses to rotate the display in Photos/Safari/etc; it's stuck in one orientation or another.


Toggling orientation lock makes no difference. The only thing that fixes it is a restart.


Has anyone else seen this?

iPhone 6, iOS 8, 64gb, verizon.

Posted on Sep 21, 2014 7:56 PM

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Posted on Sep 22, 2014 12:00 PM

I've had this issue when receiving a notification in both Mail and Alien Blue. I am viewing in portrait when a notification comes in and the phone switches to landscape mode. Curiously, holding the phone in portrait and activating the rotation lock will stick it back in portrait. Turning off the rotation lock will switch it back to landscape, not matter which way the phone is turned. Opening multitasking and force-closing/reopening the app seems to fix it.

93 replies

Oct 31, 2014 10:25 AM in response to WAYNE SEE

So is it just me or has this problem not been completely fixed in IOS 8.1?


This problem started for me on my Ipad mini 2 ever since I updated to IOS 8 and also carried over to my new Iphone 6.


IOS 8.1 did not fix it.


I mainly notice this problem when using Whatsapp or clash of clans. When I open the application it will sometimes be in the wrong orientation and when I rotate the phone it will not rotate, what usually fixes it for me is if I double click my home button and go into multi tasking mode and then go back. I also noticed a video recording in the wrong orientation one time.


I would have blamed a hardware defect if it were not for my ipad having the same problem, which it did not have before.

Nov 23, 2014 6:41 PM in response to mannyvel

I have the same problem with my iPhone 6. I made a Genius Bar appointment and they did a restore and updated to 8.1.1. I got home and resynced to get my music back. It has now repeated locking in landscape with the notes and Safari apps. This never happened with my 4s. I wonder if the thinner phone is causing it. Different materials expand and contract at different rates as they heat up and cool down (coefficient of thermal expansion). This could easily be a thermodynamic issue. I design piston pumps and you can stick a cylindrical steel piston in a cylindrical bronze bore if you don't design in the correct clearance to account for different coefficients of expansion to temperature changes. An iPhone will heat up and cool down as you work it harder and let it idle. I am not convinced that this is a software issue. I will keep tabs on my 4s which I gave to my son. He reports that his 4s has never gotten stuck in landscape mode.


The other annoying problem that crops up is the phone often opens in landscape mode when I wake it from sleep. It will be sitting on a desk and I have to pick it up to get portrait, then put it down on my desk again to view messages.

Occasionally iPhone 6 won't rotate

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