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Occasionally iPhone 6 won't rotate

Hi Everyone,


Every once in a while, my iPhone 6 refuses to rotate the screen. Usually it's after capturing or viewing a slomo movie, though I haven't been able to reproduce it.


Symptoms: the iPhone refuses to rotate the display in Photos/Safari/etc; it's stuck in one orientation or another.


Toggling orientation lock makes no difference. The only thing that fixes it is a restart.


Has anyone else seen this?

iPhone 6, iOS 8, 64gb, verizon.

Posted on Sep 21, 2014 7:56 PM

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Posted on Sep 22, 2014 12:00 PM

I've had this issue when receiving a notification in both Mail and Alien Blue. I am viewing in portrait when a notification comes in and the phone switches to landscape mode. Curiously, holding the phone in portrait and activating the rotation lock will stick it back in portrait. Turning off the rotation lock will switch it back to landscape, not matter which way the phone is turned. Opening multitasking and force-closing/reopening the app seems to fix it.

93 replies

Nov 27, 2014 8:39 PM in response to mannyvel

My iPhone 6 128GB won't rotate at all. I've tried restarting the phone and try rotate again - Don't work. I even tried to lock and then unlock - don't work. I even did a restore and set my phone as new - Don't work, I did a restore and restore from backup - don't work either. NONE of the suggestion I've tired don't even work. I don't think it is software related... it could be hardware issues unless apple can tell us if it is really software issues or if it is hardware issues and that we should get our phone replaced by making an appointment with the genius bar.

Dec 24, 2014 8:52 AM in response to erik A

I have the problem, but it does not seem as bad. I can reproduce on demand.


1. open mail or iMessage in landscape mode and wait for screen to lock.

2. Hold phone in portrait position and unlock screen.

3. iMessage/mail is there, but still in landscape.


However, if I just move the phone to landscape mode, and back to portrait mode, it fixes the problem. Or I can just hit the home button to leave the app, then go back into the app, and allis normal…


I wonder if this is a hardware problem… I didn't notice the problem at first, but since I have seen it, it has always happened. I'll get an appointment at the apple store and see what they say… Way to many people having the same problem. I wonder if I can duplicate it on a phone in the store. If not, may be hardware.

Dec 25, 2014 8:06 PM in response to msz1

My iPhone 6Plus screen became stuck in landscape mode and wouldn't rotate back to portrait mode, as usual, when I looked directly at it. Tapping the lock button on the screen didn't work. Neither did turning the phone off and turning it back on.


What DID work:

1. On the home screen, tap the Settings icon (which looks like a gear). The tap will take you to a page that says General at the top.

2. On that page, tap Auto-Lock. That tap will take you to a page that says Auto-Lock at the top. Below Auto-Lock you'll see menu that says: "1 Minute," "2 Minutes," 3 Minutes," etc. and also "Never."

3. Tap "Never." A check mark should then appear on the line with Never.


That's all you have to do. This should keep your phone from ever locking in a mode you don't want.

Jan 4, 2015 12:00 PM in response to rerate

My wife's iPhone 6 display was refusing to rotate photos, web pages, everything! I finally located the cause of the problem and how to fix it.


Open the Notification Center by swiping up from the bottom of the display screen. Now look for a small icon on right end of the top line. That's the Orientation Lock. Touch the icon and look for "Orientation Lock: Off" to appear. If you see "Orientation Lock: On" then touch the icon once more. Close the Notification Center by dragging it from the top of the screen back to the bottom.


The Orientation Lock is a well-hidden secret. Tell everyone! 😎

Jan 4, 2015 12:02 PM in response to mannyvel

My wife's iPhone 6 display was refusing to rotate photos, web pages, everything! I finally located the cause of the problem and how to fix it.


Open the Notification Center by swiping up from the bottom of the display screen. Now look for a small icon on right end of the top line. That's the Orientation Lock. Touch the icon and look for "Orientation Lock: Off" to appear. If you see "Orientation Lock: On" then touch the icon once more. Close the Notification Center by dragging it from the top of the screen back to the bottom.


The Orientation Lock is a well-hidden secret. Tell everyone! 😎

Sep 16, 2015 7:45 AM in response to mannyvel

Yes. Same problem. Iphone 6 takes a photo in horizontal mode and sometime rotates it in gallery and sometimes not. Worse, when I upload to other systems they sometime recognize the rotation and sometimes not (really not useful for ...well..pretty much anything).


One thing I found is that sometimes when I point the camera straight down and take a photo in horizontal it will not rotate it in my iphone gallery. Other times it will. However most of the time when the phone is held up (the screen perpendicular to the ground) it mostly works fine. Really a big problem that I would love if Apple could address. When I talk to the other companies about this issue (twitter, facebook, wordpress) they point out that it is a known apple bug since and there is nothing they can do unless you rotate it before they get it.


Please fix this

Sep 27, 2015 4:56 PM in response to willow1273

I just bought the iPhone 6s Plus. Had the issue where my apps would not rotate...looked and looked for solution. This one worked perfectly! Thank you Willow1273!




willow1273Jul 9, 2015 7:50 PM Re: Occasionally iPhone 6 won't rotate
Re: Occasionally iPhone 6 won't rotatein response to mannyvel

Simply Just follow these steps


  1. Settings
  2. General
  3. Reset
  4. Select >> "Reset All Settings" (Don't worry it will not erase any of your Data)
  5. Phone Will Restart
  6. Setup your settings again
  7. Enjoy!!!!!

Occasionally iPhone 6 won't rotate

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