remote hotspot failure unable to start personal hotspot

Hi there


Got an iPhone 5s and iPad 4th gen both running iOS8.0. On the iPad I can see my 5s which shows battery, signal strength etc, however when I attempt to start the personal hotspot remotely, I get "Remote Hotspot Failure - unable to start personal hotspot on <my device name>".


I've ensured that both devices are logged into the same iCloud account. Both devices have had full network settings reset and the iPhone 5s was actually set up from new recently also. Using pesonal hotspot as normal works however I wanted to enable the remote part as it would be handy.


Anyone got any advice?

iPhone 5s, iOS 8

Posted on Sep 22, 2014 6:52 AM

Reply
53 replies

Oct 7, 2014 1:08 PM in response to RHYC

Thanks for the help. Step 2 solved it for me - "Reset Network Settings". Now the hotspot feature works like a charm!


Here is a little background. I have an iPad Air (ATT cellular) and just purchased an iPhone 6 (Verizon). I was testing the Verizon Hotspot on my new iPhone and via wifi I could connect my MacBook Pro, my wife's iPad Air (Verizon cellular) just not my iPad. After resetting the network settings (on my iPad) and putting the iPad into airplane mode, I was able to successfully use the hotspot.


Now, when there is no wifi network and I'm using my iPad, I have a choice of using the hotspot for a connection, rather than paying ATT for connection.


Thanks again for your help.

Oct 27, 2014 6:19 AM in response to numanoids

Hello,



Not sure if anyone is still checking this post but here's what worked for me.


Equipment: iPhone 5 iOS 8.1

iPad Air iOS 8.1


(I've had the same problem on 8.0 and 8.0.1)


1) On the iPad I reset network settings.


2) Then I changed the name of my phone (on the phone).


3) Powered down both devices.


4) Reset network settings on iPad.


After that the hotspot appeared with the new name of the phone and connected seamlessly on the first attemp.

Dec 30, 2014 12:38 PM in response to uberfoto

I wasn't aware that you could pair your iPhone to your iPad.


I have experienced this problem intermittently as well since the introduction of iOS 8. I could not connect earlier, and I read this thread just now, so I changed the name of my iPhone, and voila, Personal Hotspot works again.


Definitely an iOS 8 bug that needs to be squashed.... Please iOS coders.... get busy.

Jan 12, 2015 5:41 PM in response to cosmicpictures

A mac really isn't relevant to the discussion. This problem is about setting up a personal hotspot on an iPhone, and then getting an iPad to connect to it. When I'm standing in front of a board meeting and 50 people are staring at me trying to get a keynote presentation started, I really don't have 20 or 30 minutes to perform 6 or 8 steps mentioned above. Thus far the fastest workaround seems to be renaming the iPhone so that the hotspot gets a new name and appears as a new hotspot in the iPad's list of available networks.


But keychain is enabled on both of my devices, for whatever it's worth.

Jan 13, 2015 1:51 AM in response to augratin

A mac is perfectly relevant to the discussion, especially when the Mac is capable of remotely starting a hotspot the same way an ipad/iphone is. I've been fairly fortunate that except for the odd occasion when I do need to start hotspot manually (surely thats faster than renaming), the hotspot function seems to have settled down for me and works almost every time now.

Jan 13, 2015 7:19 AM in response to numanoids

This question has been posted in the category "using iPhone". Providing a solution that tells us to do something with a mac (which we may not even have) is simply off topic. Different o/s, you know. If anyone here is actually having trouble creating a hotspot with their mac, it would be a good idea to post that issue under mac or the appropriate o/s.

Jan 13, 2015 8:04 AM in response to numanoids

I apologize. I misunderstood the problem. I thought it was in reference to an "instant hotspot", not manually connecting to a personal hotspot.


So you are trying to connect from an iPad to a personal hotspot on an iPhone but it won't work? Have you tried connecting from any other device? Mac? PC? Mobile? Do those other devices work?


And just to confirm, you do see your iPhone's wifi network on your iPad but it just won't connect when you select it?

Jan 14, 2015 9:56 PM in response to augratin

Okay, I may not have the answer for you, but maybe I can help somehow...


As far as I understand, there are two different scenarios you are dealing with. One is an "Instant Hotspot" and the other is just a "WiFi Network".


Instant Hotspot is something new that Apple released in the last few months with iOS 8.1, I believe. Instant hotspot allows you to see your iPhone, enable personal hotspot on it and connect to it, all without touching the iPhone. It's pretty cool. In your image, the "BGP IP3" under the "Personal Hotspots" section tells you that it is enabled for this. Normal WiFi networks show up under "Choose a Network". You'll also notice that the Personal Hotspots that use Instant Hotspot also show signal strength and battery icons. The regular WiFi networks do not show this, as you can see.


I believe that at times, possibly after a failed instant hotspot attempt, your iPhone WiFi shows up in the regular "Choose a Network" setting. It's possible that this happens when you go to your iPhone's personal hotspot and enable it manually. Then you are able to connect manually to the WiFi on your iPhone, but not via the Instant Hotspot feature I'm referring to above.


So, I don't know exactly why the instant hotspot seems to be failing for you. I also don't know why the "manual hotspot" is requiring you to change the phone name in order to work between attempts. Here's what I do know:


1. Instant Hotspots are found when two devices have bluetooth enabled, see each other and are both logged into the same iCloud account. I take it that so far this part is working for you because you are seeing your iPhone as an Instant Hotspot option. What is not working for you is that when you try to connect, it fails, as shown in your image.


I had this problem, but from a Mac to my iPhone. I spoke with Apple Support and they noticed that I didn't have iCloud Keychain enabled in my iCloud preferences for both devices. Once I enabled it, everything worked. The engineer I spoke with thinks that the issue is because the iiPhone needs to share it's wireless passphrase with the device trying to connect to it so that it can be a truly hands off process.


I don't know that doing what I did and enabling iCloud Keychain on both devices will work for you. For what it's worth, I thought Instant Hotspot was only available for OS X and not iOS.


2. One other thing I learned from the Apple engineer is that the personal hotspot on the iPhone is only broadcasting it's WiFi network when a device is connected or when you go to the personal hotspot setting screen in the iOS preferences on the iPhone. So, if I got to the iPhone's personal hotspot preference and enable it, devices around me will be able to see my WiFi network. If I leave that screen, and no device has connected to it, then either immediately or within seconds the WiFi network will not be seen by other devices.


Of course if I connect to the WiFi while I'm on that screen, then I can leave the screen and it stays connected. But within a minute of disconnecting from the iPhones's WiFi, the personal hotspot will turn off until you go back to the screen. Note: The personal hotspot setting will still be enabled, but the broadcast will have stopped. Kind of annoying but probably a smart thing to do. It makes the instant hotspot option that much more desirable. Also, according to the guy I talked to at Apple, this is expected behavior though they don't really document it for us.


Maybe this also explains why leaving the personal hotspot screen on your iPhone to change the iPhone name, helps make the WiFi work again when you come back? Or perhaps changing the name triggers the WiFi without going back to the personal hotspot screen? Either way, if you can't get the Instant Hotspot to work and must do it manually, try leaving the personal hotspot setting screen on your iPhone and coming right back to it. See if that starts rebroadcasting the WiFi.


So maybe those two tidbits will help you? Does what I'm saying make sense?


Let me know if you have any questions. Let me know if anything I said ends up being helpful.

Jun 10, 2015 11:22 PM in response to numanoids

REMOTE HOTSPOT FAILURE

Unable to start personal hotspot *(null)*

Turn off:

WiFi

Bluetooth

Cellular Data

Data Roaming

Personal Hotspot

Set Enable LTE to off


Shutdown your iPhone and turn it back on.


Re-enable everything that was turned of. And try to connect to your hotspot.


This solution worked for me as of 11JUNE2015.


My hardware:

iPhone 6 128GB(ATT)

iPad mini First-Gen 64GB (WiFi)


Reference: http://www.qdinformation.com/iphone/is-your-personal-hotspot-not-working-try-thi s

Jul 10, 2015 5:17 PM in response to numanoids

I had same problem but had to specify same APN parameters as the Celluar data APN.


Firstly, Launch the Settings app

Then tap on Cellular or Mobile

If you do not see the toggle for Personal Hotspot here, then tap on the Cellular Data, Scroll down, and under Personal Hotspot section, enter the same APN settings as the cellular data APN.

Go off the setting app and relaunch.

This should work (I hope) 😉😉


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remote hotspot failure unable to start personal hotspot

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