Can't get ringtones onto new iPhone 6

I tried contacting apple support - no response yet and it's been 3 days. I tried to follow your steps but can't find my purchases under "Check For Downloads". Any other suggestions that may work?

Before you can check for downloads, you have to do the "report a problem" steps

If you don't do those steps there's not going to be anything in the "check for downloads" part...

This worked perfectly for me. Just make sure you have selected "Sync Tones" in ITunes for your phone. Thank you for Xith for making this simple for a technology challenged middle aged woman!

Okay- I've been trying to do these tricks but my problem is:

1. I CANNOT even view ANY ringtones when I go to my Itunes. I have the newest version of Itunes and a brand new Iphone 6.

I originally downloaded a ringtone from my phone and it disappeared like everyone says here. So I tried to go on my computer on Itunes and it is NOT in my purchases (I can't even find RINGTONES) nor can I find where to BUY RINGTONES on Itunes on my computer.

Any help???

Yes. Please refer to my post earlier. It's been explained how to recover the ringtones into iTunes.

I've done all that and still nothing!! Still waiting for apple to respond. My tones don't even show up in my Mac computer in iTunes.

Sent from my iPhone

I have been communicating with Apple and they are fixing the issue. It is an iTunes glitch.

None of the fixes worked for me so I called apple support and they told me it's an emerging issue that is already being addressed. It will be fixed with an update that will hopefully be released soon.

I Don't think you guys are reading the posts in this thread. It sounds like you're just skimming and posting replies. In order to get your purchased tones into iTunes, you must goto your purchase history and find the receipt with the tune itself. Select "report a problem" and select the specific ringtone purchase. select the response that basically says it was not downloaded. Once you complete this iTunes will cue the tone for download. THEN you will find it listed in iTunes and you will be able to sync it to your phone. Yes, this seems to be a glitch. But at least the user here was able to find us a work around.

Thank you!

This method worked for me, right here!!

You legend amongst men.

There has been a issue with ringtones and apple knows about it and is working on fixing it.

Apple is advising customers not to repurchase ringtones and if you did, just give them a ring and they will refund you.

Until then don't purchase any more ringtones at least until the next update.

You can request a refund by going to the Account section within iTunes on a Mac or PC, or you can get help by chat, or contact Apple Care.

Phill

http://support.apple.com/en-us/HT204076

I use this converter to convert the mp3 to m4r and then just add file to library in itunes and sync and that's it...http://download.cnet.com/Free-MP3-to-M4R-Converter/3000-2140_4-76098761.html
Make a new folder on you desktop and send the converted files there for easy access.

I struggled with a simple solution for the same problem for my new iPhone 6 Plus. I eventually used the The Ring.tones App and it actually works really well and it's free.

Ringtones for iPhone : Ringtone Maker and Free ring.tones collection for iOS8 by byss mobile
https://appsto.re/gb/VndTw.i

Thank you so much! Your instructions were really clear. Only, instead of "finder", I looked out for "Windows Explorer".