No incoming message sound when locked - iPhone 6, iOS 8

Hope this helps someone. I tried everything people listed and nothing helped. I played with it until I did the following. Go into settings, then do not disturb, then I went into allow calls from and set to everyone. Everything is now perfect. Hope this helped.

OMgosh, DUH me! Did y'all know there's a little tiny switch above the volume control on the side of the iPhone 6!

Turn Silent Mode On/Off - Apple® iPhone® 6 / 6 Plus

[Device-Specific Instructions]

From the top left edge of the device, flip the Ringer switch to turn on (switch in red position) or off .
The silent mode/ringer notification briefly appears on screen.

From Osxdaily.

It works.

"With almost certain guarantee, the reason an iPhone is not ringing or making alert sounds apparently out of the blue is because of the Do Not Disturb feature. Do Not Disturb is absolutely fantastic when you use it properly and set a schedule for it, but if you’re not versed in how it works, it can be accidentally toggled on and lead to all sorts of confusion and missed calls or seemingly ignored text messages."

I just updated my phone where I received that annoying Apple Watch app that I did not ask to be downloaded. However, with this latest update, it changed something where I no longer get tones for text messages when the screen is locked and I have checked the "Do Not Disturb" feature in both the settings and on my phone. Even with going back and resetting the tones to my text alerts, I still get no sound for text messages when the screen is locked, where as before the update, there was no problem with alert sounds when the screen was locked. Anyone have this issue?

I've had and I'm still having this issue. For me it has nothing to do with "Do Not Disturb". If my iPhone has connected to any bluetooth device at all I have to turn Bluetooth off after I disconnect from the device in order for ringtones or notification sounds to return to the iPhone's speakers. It's a huge bug with iOS 8 that I assumed would've been fixed with 8.2, but it still persists and it's the same with my wife's iPhone. We both use bluetooth to connect to our car and have to remember to turn it on every time we get in the car and turn it off every time we get out. If we forget to turn it off we typically miss a bunch of phone calls and messages because our phone that should be notifying us is still trying to play the sounds through the now disconnected Bluetooth device. Same goes for all our Bluetooth speakers, so it's not just an issue with one particular Bluetooth device. If you are having this issue and turning Bluetooth off fixes it please report it to Apple. It's the only way we'll get enough traction with this bug for them to fix it, because it's a ridiculous bug for such a mainstream and expensive piece of hardware to have.

try switch at top left on the side.

WOrks great when this unlabeled switch is turned on.

I accidentally hit it when removing protective cover.

I found a setting in the messages app.

Open Messages app.

Select a message thread, then tap "Details". (located top right)

Once there check for another "Do Not Disturb" toggle.

The text underneath: "Mute notifications for this conversation"

Turned that off and *poof* back to normal.

Lock screen notifications/sounds... Check.

Unlocked notifications/sounds... Check.

A quick way to see if this additional "Do Not Disturb" is active on your messages is to view all your message threads.

If it's toggled on, there will be a little grey moon beside the name/number. The same little moon that appears by your battery icon when the main DND is active.

Took me hours to find it and fix my wife's Messages notifications.

I hope this helps.

Oing! Thank you so much! I've had this problem since I got my iPhone which was 5 months ago. Now it's fixed thanks to you. Thank you so much! Man or sir 🙂

The same thing happened to me. If you've got the quarter moon displaying on your screen, then your phone is in Do Not Disturb mode.

Go into settings and turn all the buttons off (they'll change from green to white). That did it for me.

I Know this is probably not the problem that everyone is is having, on my iPhone 6 I went through most of the steps, I checked all my settings in do not disturb and it was on manual. I like to keep it that way. The last step that worked for me was I went through my contacts, opened a contact, clicked edit. There I noticed it's a separate place that you can turn on do not disturb for each individual contact. Somehow do not disturb was on in most of my contacts going through that way. I just opened each one up individually and turned it off there. Now I have no problems.

llisten up people! It's all about the Bluetooth. When I turned off my Bluetooth headset all apears to work again. So all alert Sounods where going to my headset

I wasn't getting a text sound from just one of my contacts and it was because I had inadvertently switched the individual contact to Do Not Disturb. You can go to the conversation and tap the Details up at the top right to see if this happened to you. The Do Not Disturb was off in my main settings, but on for the one contact. Maybe this can help someone else. It's so frustrating not to hear a text when you need to!

Recently my family and I bought ourselfs new smartphones. I got myself the iPhone 6, and got my mother the Samsung Galaxy S6. Since we wanted to use the option for video calls we got ourselfs Skype.

This is the issue:

I can call the Galaxy S6 and she will receive my calls. Her phone does not need to be active, neither does Skype. She can put the phone away for hours, the moment I try to call her over Skype it comes up and everything works fine.

NOT SO, with my iPhone...

If I don't use my phone for a while and she tries to call me it simply doesn't work.

The only way I receive calls from Skype on my iPhone is when the App is active. My english isn't that good, I'm trying my best to describe the issue !

What can I do to get the same functionality as on the Galaxy S6? Why can't I receive incoming calls without the App running? Why can't I receive calls after not using my phone for a long while.

Skype can be in the background after initially starting it up, and my iPhone does receicve calls, but after a while it doesn't... I have the same issue with Google Hangouts, if I'm not actively on my phone inside these App's people are not able to call me.

How can I fix this? I want to receive Video Calls without needing to start Skype/Hangout/X every 5 minuts, or needing to run it in the background at all. This works without an issue on the Galaxy S6, why doesn't it work on the iPhone?

I tried the solutions here, but somehow it doesn't help. I guess it's not the same issue, but I didn't want to open a new thread just yet. Maybe someone already knows what I'm missing please 🙂

This sorted it for me - I was only getting text sound alerts through headphones and not on the actual phone but I simply turned Bluetooth off and hey-presto sound alerts came back with my text/whatsapp messages. My phone had been using bluetooth in my car yesterday - although I've never noticed the problem before and it has been paired with my car for over a year. But thanks, sorted!

I was seeing something weird along these lines today, so I thought I'd add to the conversation...

iPhone 6, iOS 8.3.

When unlocked, I would get both a vibration and tone upon receiving a text message. When locked, just the vibration.

Do not disturb was not active. I hadn't muted anyone. Bluetooth was off.

Finally, I just restarted the phone and it is back to normal.

Also, solidOz, you need to start a new post as your issue is something completely different.