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All replies
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Sep 22, 2014 12:47 PM in response to stevejobsfan0123by dianapyle143,i did this, it did not help me. But thank you for the concern.
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Sep 22, 2014 12:47 PM in response to dianapyle143by lllaass,Are you talking about:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
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Sep 22, 2014 12:52 PM in response to lllaassby dianapyle143,No, I know my security questions' answers. Is there anyway to change the passcode from my computer?
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Sep 22, 2014 12:55 PM in response to dianapyle143by lllaass,No
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
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Sep 22, 2014 1:00 PM in response to lllaassby dianapyle143,alright, i am trying to back it up right now. thank you.