I changed my passcode for my ipod, and i cannot enter it correctly. It is telling me to connect to itunes, I did so yesterday, but failed a security question. It then told me i could reset the question and answer in 8 hours. I did this and now I want to reset my passcode, but i can't find where to do so.
iPod touch, iOS 6.1.6
i did this, it did not help me. But thank you for the concern.
Are you talking about:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here: http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
No, I know my security questions' answers. Is there anyway to change the passcode from my computer?
No
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
alright, i am trying to back it up right now. thank you.
how can i reset passcode?
