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IOS8 and car Bluetooth no audio on iPhone 6+

Can't answer calls using car Bluetooth on ios8 with iPhone 6 but streaming music works fine. IOS 8 with iPhone 5s worked fine. Reset Bluetooth settings and still the same. No audio at all for calls.

iPhone 6 Plus, iOS 8

Posted on Sep 22, 2014 6:05 PM

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Question marked as Top-ranking reply

Posted on Sep 22, 2014 6:16 PM

I had same issue with SYNC Touch.


This worked for me tonight to fix the issue.


Settings>General>Reset>Reset All Settings and then went back and did Reset Network Settings. All of my network and Bluetooth settings were reset and I walked to the truck, reconnected to SYNC with Bluetooth and just made several phone calls and all worked perfect. I power cycled the phone 2 times and also reset the phone name in ITunes and it still seems to be working fine in the truck. And the funny part is my Jawbone now also works perfect. The normal deleting Bluetooth devices did not work. It took this master reset to remove whatever settings were carried over in the phone from upgrade from 5 to 6 for me.


hope it helps

37 replies

Oct 3, 2014 8:47 AM in response to Klaus21

Thanks for posting this! I will try this simple fix today and see, if I can achieve the same results...

If I am correct it may work for a day or two and then the problem will come back...

It usually manifests when you make a bluetooth call from in car and it rings 2x and then the car ends the call, however on your iPhone is shows call still in progress.


Once you hang up the iPhone if you disconnect / reconnect bluetooth to car, it shows redial of last number in car screen with NO activity on iPhone.

Not sure if we should also point finger at Audi on this one?

Oct 3, 2014 9:09 AM in response to t3chm@n

You are correct, my iPhone 6 Plus did the same thing on my Audi's MMI. It showed a connecting phone call on the MMI but nothing on the phone. Weird.

I don't believe it has anything to do with Audi since nothing changed there. We just got new iPhones and/or upgraded to iOS 8!

I've had luck the past 2 days but will let you know if it stops working.

I talked to my Audi technician and he also stated that Apple is working on a fix.

My problem was that the network reset didn't help at all. I believe everything got messed up with all the devices showing up under Bluetooth but I couldn't delete them as they were greyed out. When I signed out of iCloud rebooted the phone and signed back in all the previous devices were gone.

I believe it has something to do with restoring the new iPhone from a backup and some files may have been corrupted.

Oct 3, 2014 9:23 AM in response to Klaus21

Update:


Just had time to try your post,


Followed recipe exactly.... And SUCCESS! ( As expected ).😉


I managed to make 10 calls from car to various numbers and I also had people dial in to car to see if the problem comes back..


So far no issues.... HOWEVER, based on my past experience, I believe that the issue may resurface after several days.


I will post back in any case of success or failure. As stated before the issue resurfaces randomly!

Oct 3, 2014 11:42 AM in response to radnj1972

I posted a reply earlier with my own observations of the exact same problems and wanted to add additional issues. I know this thread is regarding IOS8 and vehicle communication issues with many resetting iPhones etc to resolve. I would almost guarantee that any resolution discussed will only be temporary and this is why. I have the same issues using my iPhone 5 in my vehicle using Bluetooth to connect through the stereo (as described earlier). However my Bose Bluetooth earpiece is also experiencing problems. Even though the Bose device is connected through the iPhone I cannot answer or disconnect a call without doing it on the iPhone. After the iPhone has powered down (battery save) and a call comes in I must not only answer the call using the iPhone but must also select the Bluetooth earpiece from the menu to use it.


I am 99% certain that this is an issue with the IOS8 upgrade and Apple. They know about it, their software engineers know about it (and are probably having the same issue with their own vehicles). Apple will never admit a problem until they have a solution (if even then). I just hope they can see this is a serious problem as many states have 'Hands Free' laws. It would be a tragedy if someone who has always tried to do the right thing (handsfree) gets killed or kills someone else while driving because they diverted their attention to their iPhones to accept or make a call while Apple denies there is even a problem at all. It kinda reminds me of the ignition key debacle where cars were shutting off or the throttle sticking issue where cars were accelerating out of control and the car manufacturers denied an issue until forced to!

Oct 3, 2014 12:43 PM in response to radnj1972

I can add that my iPhone 4s with iOS 8.02 does all kind of strange things now in my car (Volkswagen Golf with Composition Media):


* takes ages to show directory when connected via MediaIn (iPod connector)

* can't connect to BlueTooth Audio Profile while charging on iPod Connector (was possible with iOS 7)

* PodCast App lost all episodes

* jumps randomly from podcast episode to another, while the display shows the old one ...


At least I am not alone with the issue, but I think this should have popped already somewhere in beta testing ....

Oct 3, 2014 3:13 PM in response to radnj1972

I have a 2012 BMW 535 and have the iPhone 6. I am running iOS 8.0.2. I can pair the car and the phone and sometimes it will be connected and work through the car and other times not at all. But every call (even if it works for a few seconds) drops after only a few seconds. I have reset the phone, "forgotten" the device, removed the phone from the car altogether and reinstalled iOS8 from factory reset and started all again and other various combinations of fixes, including "soft resets", etc. Nothing has worked. My old iPhone 5s that I use on another phone line also using iOS8 still connects to that same car and works fine, music and calls! And works in an Audi also-no issues.


I called BMW and they said they are working on an update as they said they have had a lot of complaints, but think it has something to do with the hardware and new architecture of the iPhone 6 and +. I've also heard Apple is meant to address this with 8.2. In the meantime, I have no car phone to use. I am a realtor, so now my drive time is useless!


HELP! Any suggestions?

Oct 11, 2014 5:37 AM in response to radnj1972

DId you figure it out? I've got the fix if you did not. I gaurentee it will work 🙂 First unpair your car or your Bluetooth earpiece. Second SIGN OUT OF ICLOUD!!!!!!!! Third reset the network settings! DONE!!!! Try it, it will work. Now that it works go ahead and sign back into iCloud and everything will work correctly. lmk thanks.

IOS8 and car Bluetooth no audio on iPhone 6+

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