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Question: loose screen on the iPhone 6?

Does the top left corner of the iPhone 6 have a slight give when you press on it? Every other corner seems to be solid except for that one corner. I will avoid pressing on it but my concern is that it may become loose in the future.

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Sep 22, 2014 8:30 PM in response to jamesfromyarmouth In response to jamesfromyarmouth

jamesfromyarmouth wrote:


I Have the exact same issue. I will be going to the Apple store the next time I am in the city. I Expect more from a $1000 phone.

Exactly. And Apple expects that you want more from a $1000 phone. That's why they'll replace it if it's defective.

Sep 22, 2014 8:30 PM

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Sep 23, 2014 4:51 AM in response to JB088 In response to JB088

I am so glad I found this thread - it has been bugging me wondering if my iPhone 6 plus is a defected unit, but it seems this is a common problem.


If I tap on the top left of the screen it makes a clicking sound like it is a little loose. When I look closely at the phone whilst doing it I am unable to see any movement - it looks rigid. It is getting to me because this area of the screen is mostly used for "Back" buttons - so it gets tapped a lot, and it feels different to the rest of the screen and makes an audible click, rather than the soft thud when you tap anywhere else.


If press down on the left hand side of the screen then repeat this and tap on it, it feels and sounds solid, like the rest of the screen. At first I thought it might be because the volume rockers are housed here, but this confirmed to me it is definitely the screen.


I am on the verge of booking in an appointment with apple to replace the unit, is anybody else in the same boat?


iPhone 6 plus 128gb btw.

Sep 23, 2014 4:51 AM

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Sep 23, 2014 6:09 AM in response to Enivri88 In response to Enivri88

I guess it may be normal since it is happening on both models....I have the space gray iphone 6 64gb. I just called Apple technical support but he seemed like he didn't know what I was talking about. He just said that if that part of the screen is not functioning properly then he would say that's an issue. Also that it is not a known issue and to trade it in if I don't feel comfortable. Anyway, I did see you post on another forum and please let me know what you come up with. I live 90 minutes away from the Apple Store so I'm trying to avoid that trip if it's not a real issue.

Sep 23, 2014 6:09 AM

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Sep 23, 2014 8:02 AM in response to JB088 In response to JB088

Well, I guess so then - it just seems odd that it is the top left.


It is an issue, I expect the screen to be solid all over and not flex or sound strange when I tap lightly on it, so I think I will book in to go to the Apple store. I do not live close either, but for the price paid for the phone it will be worth it.


It would be interesting to know if anyone else has the same issue with the top left of the screen.

Sep 23, 2014 8:02 AM

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Sep 23, 2014 8:32 AM in response to Enivri88 In response to Enivri88

I think it is an issue worth seeing them about and maybe getting a replacement. The phones cost a lot of money and if something is not right I want to sort it out whilst I have the chance.


It may be that it is the same with all of them, and people are just not as fussy as I am - which is why I am interested to hear what others say.

Sep 23, 2014 8:32 AM

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Sep 23, 2014 12:03 PM in response to Enivri88 In response to Enivri88

I finally reached a Apple tech who said that there have been many reports and these devices are defective. I just returned it and the new device seems to be ok. The only issue is that this one has a spec of dust under the camera lens. It should not affect the pictures but I can never win haha.

Sep 23, 2014 12:03 PM

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Sep 23, 2014 12:56 PM in response to JB088 In response to JB088

I have the same issue here, the section on the left makes a clicking noise when you press down near the sim tray. Its gotten worse over the last day, do you think it will be an issue for me getting an iPhone replacement from the apple store since I bought it from Best Buy Mobile?

Sep 23, 2014 12:56 PM

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Question: loose screen on the iPhone 6?