Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

loose screen on the iPhone 6?

Does the top left corner of the iPhone 6 have a slight give when you press on it? Every other corner seems to be solid except for that one corner. I will avoid pressing on it but my concern is that it may become loose in the future.

Posted on Sep 22, 2014 6:13 PM

Reply
252 replies

May 5, 2016 2:29 AM in response to alex.calzone

I am reading this in 2016, not sure if you could see my reply, I had the similar experience as you did in 2015, I bought 5-6 iPhone, because every single one had an issue, and the one that I am still using now was problematic but then I had to relocate overseas, so I just kind of put a case on it pretended that there's no clicking. One time when I went to Apple Store, the girl told me - you are not supposed to press the screen so hard. I was shocked it was a touch screen phone, if I don't touch the screen how do i use it. Disappointed.

Jun 3, 2016 4:21 AM in response to lorettafrombrisbane

This issue still exists - I had a screen replacement on an iPhone 6 and when I got it back I noticed it clicks when you press just by the volume button.

The guy in the Apple Store said it was within normal tolerance and the screens are designed to flex slightly otherwise they'd break. He then claimed that the frame was ever so slightly bent - which was demonstrably untrue - but he was clearly not going to budge so I left. I didn't know 'bendgate' was a problem with iPhone 6?


I felt they'd fobbed me off (not for the first time but to be fair they've been excellent in the past) but perhaps they're right and nobody should be pressing so hard on the screen anyway? You don't notice it at all with the case on so maybe they have a point. But if iPhones weren't so fragile you wouldn't really need a case at all!

Jul 2, 2016 9:05 PM in response to JB088

I Have the same problem but on the bottom right side including the edge. It has got the clicking sound and the screen seems to pop out. I don't know what to do because my warranty had got expired on March 17 2016.

I Started facing problems battery problems just after 3 months from purchase and when that had not become much of an issue, I had problems with "No Service" due to which I had do change 3 different carriers, and now soon after that, the screen popping out and now it has worsened w the clicking sound.

I do not know if my phone would get replaced . I'm a student and I have spent my complete two year and eight months savings on this phone, and I don't have any more money to spend on any of the repairs. I would not like to pay any charge for replacing my phone, and if I have to, then I'm not going to buy any more Apple product.

This was my first Apple product and i am very very disappointed.

Now I think that a Samsung would not have costed much lesser than this phone and would run for 3 years without much problem.

Aple please help, I still have some hope in you.

Jul 18, 2016 7:17 AM in response to JB088

I had this issue back on May 26, 2016 it happened to the point my screen wouldn't work at all. Went to the Genius bar, and they charged me $300 for a replacement phone. Yesterday (July 17, 2016) I noticed the same thing is happening again. I expect this to be fixed free of charge when I go into the Apple Store tomorrow. This shouldn't be happening on a $1000 phone that I replaced for $300. My phone upgrade is in Dec. and I refuse to pay anymore money for this phone when this is clearly a common issue with the phone.

Aug 19, 2016 4:40 PM in response to JB088

On my phone it was the bottom right corner which at first began to click. This was my first replacement phone, in a few days it was quite noticeable, at that point I called apple care to report the issue. They sent me another replacement which within a couple of days had the same issue. I am now on the 4th replacement each with the sam issue which is on its way now. They expect me to cover the cost for shipping which I do have issue with considering apple send me defective phones as replacements. One of the applecare "advisors" even told me that they had been having this very problem right from factory. What a hassle, It would have been less expensive to have had it fixed myself. I will never buy apple care insurance again..

loose screen on the iPhone 6?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.