Have been taking EXTREMELY good care of my 6+, but the corners already have visible scratches. Anyone else experiencing this?
iPhone 6 Plus, iOS 8
And just what is it you'd "report" me for? Nothing I said was innapropriate or offensive.
I wasn't aware that I said no one can post nor do I think this is "my" forum. I do not like to be negative or deal with negative people especially when I (and others) are trying to work through a difficult, frustrating, and expensive situation. My purpose although I am in no way obligated to explain to anybody, especially you, is to state that anger and hostility is not warranted by anybody, let alone those not affected such as yourself. I'm simply pointing out that there is a specific reason for people to seek out this discussion and post. People that have nothing better to do other than sitting around all day skimming discussions to post on an issue that does not affect them is not one of those reasons. You seem to have more anger and a bigger grudge than those who have a legitimate reason to be angry. Why is it exactly that you are letting such an ugly side of yourself show in regards to a topic that in no way involves you? Just a thought, but maybe you should take the strong passion that you are showing and direct it towards something that can actually better your life. Lastly, I find it humorous that you seem to feel as though it is ok for you to say anything you like to others, yet become so defensive when it gets dished out to you.
As documented here: https://discussions.apple.com/docs/DOC-5952
Failure to follow the following rules:
You should read the rules over yourself... You could have answered this question yourself (tested it yourself... Rule 4.5 by the way).
With that said, report and move on.
You're right. Neither of us are contributing anything of value. I'm not really trying to be argumentative. I do get a little riled when someone posts that people who don't have an issue should "move along."
I'll go back to helping people with actual issues that can be resolved. Sadly, there's no fix anyone can offer someone who has a scratched screen, other than take it Apple.
Cary on.....
So I just got my 6 Plus 64 GB space gray yesterday (had to get it replaced due to gaps, and screen tint issue, dead pixel), was told that this would be my last exchange otherwise I will have to keep what I get. They even had me inspect the phone before I walk out. Everything was good, there was no scratches (unless there was but I missed it), and when I get home, I get a good look at it and under bright light, I notice a hairline scratch on the screen, must have gotten there after I cleaned it. I was very annoyed by it but it's not the end of the world. It is my 6th exchange (using the return/exchange method as I hate replacement units, and I'm also within the return period so why not?) Anyways, this one has a perfect screen (no yellow screen, no dead pixels, no uneven tints), and has a cool tint (which I prefer to have over yellow scren)
Anyways, I went ahead and purchased Zagg Glass to see if it really hides the scratches, and so it does it's job pretty well. Still unhappy about Apples QC but oh well.
I got my new iPhone 6 plus 3 days ago. 64GB white. I ordered a screen protector and case but they didn't come until today. However, within 24 hours I already had several scratches on my screen. I babied the phone, too, but it still got scratched. My old phone is an iPhone 5 that I got on launch day, and I've dropped that thing so many times that the metal is dented and chipped away and my screen has a crack....BUT 0 scratches. It's unacceptable that a new phone that is supposed to be scratch resistant can scratch so easily. Shouldn't quality go up with each new model? I'm going to go into the Apple Store tonight and either have them replace the phone or refund it and get a Note 4.
I have been having the same issue as well. Seems like the iPhone has become more fragile. It is to the point where owning an iPhone has turned into frustration. And now I want to help us create more awareness. To give us a platform to voice our views. We spend our hard earned money on this. So please like and share the page. To let them know of our presence.
<Link Edited by Host>
hhad and have same issue. This is what I did... I backed my phone up and took it up there and said that the phone always freezes and ***** off, I have completely wiped and started from scratch multiple times and still same issue. And they gave me a new phone.
OOh geez I read about this issue online and I thought how people were just whining about their carelessness. Then after cleaning my screen with a microfiber cloth today I noticed tiny hair scratches across the screen! Without a doubt they were not there before cleaning and i checked the cloth and there was nothing. I used Windex on the cloth so I can only assume that something microscopic scratched my screen. The scratches aren't too noticeable unless theres nothing but white on the screen or if its off in which it looks like a smudge of some sort. So annoying. $1000 phone and they couldn't make the glass panel handle a microfiber cloth? I had a Note 4 I was such a fool to exchange it for this overpriced junk. This is the last Apple product I will own. I would sell it but nobody wants a scratched phone!!
Antony Tezio wrote:
OOh geez I read about this issue online and I thought how people were just whining about their carelessness. Then after cleaning my screen with a microfiber cloth today I noticed tiny hair scratches across the screen! Without a doubt they were not there before cleaning and i checked the cloth and there was nothing. I used Windex on the cloth so I can only assume that something microscopic scratched my screen. The scratches aren't too noticeable unless theres nothing but white on the screen or if its off in which it looks like a smudge of some sort. So annoying. $1000 phone and they couldn't make the glass panel handle a microfiber cloth? I had a Note 4 I was such a fool to exchange it for this overpriced junk. This is the last Apple product I will own. I would sell it but nobody wants a scratched phone!!
Windex is an absolute NO NO. It has chemicals which can damage the oleophobic coating on your iPhone screen.
Besides water, here are the main ingredients in Windex:
Isopropanol
Isopropanol or isopropyl alcohol has always been a major component of the Windex chemical formula. This highly flammable liquid is cheap, widely available and relatively non-toxic. It dissolves a wide range of compounds and dries quickly without leaving streaks behind. It's good for removing everything from glue residue to fingerprints.
2-Butoxyethanol
Though mainly used to remove paint, 2-Butoxyethanol is found in a wide variety of cleaners. This colorless liquid has a sweet aroma and is valued for its ability to dissolve things such as soap scum, ink, grease, and oil. Though a relatively new component of the Windex chemical formula, it has been popular in whiteboard cleaners, dry cleaning solutions and oil spill dispersants for years.
Ethylene glycol n-hexyl ether
Ethylene glycol has been part of the Windex formula for quite some time. This chemical functions as a solvent, a surfactant, and a detergent. This means it dissolves dirt and grime and helps to keep it from setting back on the glass once it has been broken up.
If you feel you need a cleaning solution, there are products which are safe for your screen. Monster makes one called iClean, which you can buy at Best Buy. But you really shouldn't need any wet solution to keep your screen clean.
I hate finger prints. I use a microfiber cloth on my screen several times a day and I still have no scratches on my screen.
What reburylawski said... Windex will slowly wear your oleophobic coating away. This is true for any phone you end up getting FYI. The end result is that you're phone will become a fingerprint magnet in time. It shouldn't cause the scratches though, that would be something in the microfiber cloth (some particle that got in there).
I sometimes doubt the effectiveness of the Oleophobic coating as most the time it makes smudges harder to wipe off. That was before the Windex incident as well. Thanks for the warning about the Windex by the way. I had no idea. I'm sure the average consumer doesn't either.
Maybe that's the solution! Wear away the coating with windex and the "scratches" will go away. ;-)
It does seem to be the pattern that microfiber cloths are causing instant scratching.
Haha seriously. We have to melt the scratches away.
No matter how bad you think it is, the oleophobic coating actually does limit the fingerprints that you have on the screen. Without the coating, the screen would be 100x worse. I do not recommend removing the oleophobic unless you plan to reapply it afterwards. The reason why fingerprints tend to "stick" on the screen is that they end up drying up making the wiping harder to do (as it does need some moisture to wipe off). To clear off the screen a little better (if you're using a cloth or something), fog up the screen using your breath or something and wipe it off. A few drops of water (drops) can also help. Note that wiping the screen constantly does lower the life of the coating (though this is covered under warranty generally as it's hard to wear it down by wiping with a cloth repeatedly inside a years time).
What you can do is wear off the oleophobic coating (though there are better materials to use to do that, toothpaste and some have used erasers) to literally buff out the coating. Then reapply the coating using a 3rd party oleophobic coating that you apply yourself (Google for this). This may or may not void your warranty though. The main reason why one would reapply a coating is if yours wore off. Generally, a worn off coating is covered by warranty, however, it normally takes a good couple years for this to occur (warranties tend to expire by then). Which is why people will reapply it themselves if they are out of warranty.
When I brought in my first iPhone 6 for replacement (it had a single scratch that had a rainbowing effect when the display was on), I was going to try to remove and reapply the coating if Apple rejected my claim. Luckily they didn't. Unfortunately, my new iPhone has some minor scratches (nothing as deep though, so that I'm thankful for).
iPhone 6 screen easily scratched?
