iPhone 6 screen easily scratched?

Only 305 people on this thread have indicated they have the problem. Each comment does not represent a different person with the same complaint. Many people comment multiple times and others have commented that they are not having a problem with scratches.

Its probably 10th day of using a brand new iphone 6+ and even after taking proper care, this morning i am terrified to find a 1 inch long scratch on the front bottom right corner and 4mm out of the inch splashes the colours of the screen. The scratch it just a hair's depth barely noticeable with a fingernail but colours getting fuzzy are a clear distraction. An apple fan from India. Even after using samsung note 3 i never had any scratch on it. My ipad never got scratched. Can i replace the handset?

I had a similar problem, but even worse. I'm always using a case, my phone has never been "naked". But there are some scratches on the back even though I have never dropped it and I'm always using a case. I'm very desappointed about it. I'm always saying good things about apple. This new iphone 6 is amazing but is too fragil on the rear part and on the sides. As i'm brazilian, I have paid a lot of money for this phone to be going through this. I'm considering changing my phone to a more resistent one. Totally frustrated.

Just be careful if you choose Samsung. Their new waterproof phones are already leaking. Seems no smartphone is foolproof.

Cheers

Pete

I don't like samsung, so I have a big problem here LOL. Thanks for the tip Pete. I really don't know what to do. I'll probably try to buy another gold housing and change it. But here in Brazil it's very expensive. I have to buy the part and then request a service to change it. It *****.

I also experience this, and here is a bit of a interesting comparison.

The iPhone 6 I have (corporate issue) has 3 weeks, and 2 weeks previous to that, I got myself a Nexus 5 (personal phone). Both have a similar protective case, both treated with the same care, and the iPhone is ridden with scratches, whilst the N5 is spotless (so far).

Food for thought, I guess.

Yeah, that was the same for me. Everybody knows I take good care of my phone, I'm like, OCD! lol I'm always cleaning it and I never let it fall down. And even though I took perfect care, it's all scratched in the back. Bummer.....

I've also taken great care of my iphone 6 and already have visible, tactile scratched around the bottom. Never had a problem with my previous iphones. very disapointing.

Me too! Been using good few smartphones over the past years and didn't get a single scratch on any of them! I have an iPad Air 1.5 year old without a single defect which I am using every single day. Got the iPhone 6 literally 9 days ago and just noticed a long scratch in the middle of my screen, like 6 cm long! Also couple of small ones around. I take EXTREME care of my stuff. And I mean, I'm a freak when it comes to taking care of stuff. Even my car looks like it just left the showroom and it's almost 6 years old, so you get the idea.

I am EXTREMELY disappointed with the quality of this screen and I will definitely seek a replacement and if this happens again I will ask for a refund. This is one of the most expensive phones on the market after all, so the best possible quality is rather expected!

You have a fourteen day money back return on the phone. I suggest you use it.

Pete

That would be awesome, but does this apply everywhere? I got the phone on 2 year contract (not directly from apple) and I live in Ireland

My previous phone was Nexus 5 which I used for almost a year. It still looks like new just out of the box.

Was just in the shop and they told me the scratch is a physical damage and is not covered in the 14 days cooldown period. I'm ****** beyond words.

majnus wrote:

That would be awesome, but does this apply everywhere? I got the phone on 2 year contract (not directly from apple) and I live in Ireland

Apple policy is 14 day. But that has nothing to do with returning damaged items. It's for if it doesn't fit your needs and is in new condition.

If you did not get it from Apple, the return policy is at the place of purchase.

My iphone was one of the first from production lines and I used it without screen gaurd, 8 months no scratches

Due to some side vibration button issues I got it replaced and its just 1 month I an see many scratches

Now I have to get a screen guard

I hate screen guards they get scratch pretty fast 😟