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iPhone 6 health data is gone

I got my iPhone 6 on launch day and it was immediately tracking steps, flights climbed and total mileage. Today, after 6 PM all that data disappeared and the health app dashboard was empty. I can't seem to get my data back even after I've re-added those three items to the dashboard. If I go to show all data, it just tells me there is no data. I have rebooted the device, but everything is still blank.


I can't seem to find anything online where this was working and then it stopped, nor data cleared out.


Any help or suggestions would be appreciated.

iPhone 6, iOS 8

Posted on Sep 23, 2014 9:26 PM

Reply
80 replies

Oct 7, 2014 12:44 AM in response to ZManInNY

So far the best solution and least disruptive is to turn your phone off and back on again.


The data should return.


I'm still having issues with the app displaying current data as and when it is updated within the synced apps.


There should also be facility that prevents data duplication. Having several running apps all measuring steps has led to this.

Oct 7, 2014 10:27 PM in response to ZManInNY

5s

8.0.2


No data ever has ever pulled up in Health. I have tried several apps from different developers and none of them have ever imported. Health sharing settings are all set up correctly. I had a **** of a time uninstalling and reinstalling Health linked apps. Even after they were uninstalled (settings and data deleted) Health still saw them, but the icon was the placeholder icon. Reinstalling them was a complete pain. Took 3 hours to get MFP reinstalled. Health is completely broken for me.


Full restore isn't an option for me, so I'll wait for 8.1.

Oct 15, 2014 11:24 AM in response to clandherr

This just happened to my phone. All of a sudden my dashboard was blank and I could not get an widgets to appear. Rebooting the phone didn't help. I did a hard reset (hold home and power) and then my dashboard came back.


marcus from kings lynnSep 29, 2014 11:51 AM Re: Anyones health kit app stop working?
Re: Anyones health kit app stop working?in response to Drizzt90 | This helped me

I had the same problem today did a hard reset and all is back. Press and hold the power and him keys together. Keep held until the phone has gone black, the apple logo has appeared and disappeared again. Then let go of the buttons and turn the phone on. Hope this helps for the rest of you.

Oct 16, 2014 11:01 AM in response to Adrian M

Glad I found this thread because I thought I was the only one having problems. My data in the Health app is definitely corrupted somehow. I use it with Endomondo, Endomondo Life, and MyFitnessPal and nothing is synching or displaying properly. Hopefully, when 8.1 drops on Monday, these issues will all be resolved.

Oct 20, 2014 1:48 PM in response to Warped

So far so good with 8.1. Appears to be working correctly. Had a few recent entries missing since the last time health locked up (dashboard blank) yesterday. With Map My Run I had to delete and re-enter a workout. With My Fittness Pal The app will repost the data if you edit a quantity for each meal. Sleep cycle app reposted the missing data without needing to edit anything.

iPhone 6 health data is gone

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