When I go to my setting and check my Battery Usage setting it states: "Battery information will be available after using iPhone for a few minutes". I've been using it for hours and I get the same response when I go to the setting. I've turned off my phone multiple times to see if that would resolve it, but it hasn't. Is anyone else experiencing this behavior?
iPhone 6, iOS 8
Yes, I am experiencing this as well. Have you found a fix?
Yes. I called support and it was the first they have seen it. They had me close all my apps that were open, double click the home button and swipe up on all apps. After that shut the phone down by holding the wake button. Start the phone up and go to Settings>General>Usage if you have the Battery Percentage turned on you will need to turn it and after a couple seconds turn it back on then go into Battery Usage. It should work now. Let me know if that worked. If not you might have to call support. Good luck!
Oh good! I am glad to hear it worked for you too.
Sadly, this didn't work for me. 😟
Try a hard reset by holding the wake button and the home button. Then restart the iPhone and do my other instructions again. They had me do that before I ran the original instructions that fixed it.
My steps that didn't work:
Hard reset phone (home and wake button)
Closed out all apps after it started back up (double click home and swiped up)
Restarted phone just using wake button to turn off and back on
Went into usage (turned off battery percentage icon first) then went into usage and still getting that same screen saying it will show up in a few minutes.
Did I do something wrong?
Didn't work for me but thanks for trying :(
Has the Battery Usage issue been resolved for you? I'm having the same issue and none of the suggestions i"ve come across have worked for my iPhone 6.
Has the Battery Usage issue been resolved for you? I'm having the same issue and none of the suggestions i"ve come across have worked for my iPhone 6.
Still not working for me. I refuse to restore and start the phone as a brand new phone so I will just live with it. Hopefully Apple will address this. I'm seeing more and more people with this issue.
This worked for me! Thanks! I might add to make sure that you toggle off the Battery Percentage option (if you have it on) before you close oit all the apps and shutdown the phone. Just a suggestion...but it might matter to do this in that specific order before you try resetting the phone. I turned the Batter Percentage indicator option back on before I went into the usage. When I finally did go into the battery usage it was all there. Hope this helps.
2 years later, now I'm having the same problem and it seems not to be solved by those suggestions above. Please advise!!
I Too am having this issue with my ipone 6+, have tried total reset of phone and all the magical steps listed above and nothing has helped. Filled out a trouble/bug report to apple but don't believe it will go anywhere
Similar problem on iPhone 7+. It did it on 10.1.1 and 10.2
I have seen phones on display in an Apple Store do this.
I have done two AppleCare chats and two Genius Bar appointments. Diagnostics done by Apple show no hardware problems.
Submit a report to Apple Feedback. Do a chat with AppleCare if you have AppleCare. Make a Genius Bar appointment. Apple doesn't officially monitor these forums. This problem has been around for awhile.
Complaining on this forum doesn't get Apple involved.
iPhone 6 Battery Usage setting not working.
