finder problems in 10.9.5

Hi All


Since installing the 10.9.5 update today I have experienced lots of problems with the finder - it won't allow me to select folders or items, and finder windows won't close or minimize. Everything else seems to be ok but finder being unusable is a big problem. I;m a bit of a novice so all I've tried so far is repairing permissions and rebooting, to no avail. Any advice greatly appreciated.


best, Kevin

iMac (24-inch Early 2009), OS X Mavericks (10.9.5)

Posted on Sep 25, 2014 4:13 AM

Reply
31 replies

Sep 23, 2016 11:39 AM in response to arthur

Hi Aurthur,


I am having the same problem. I ran the Etresoft: EtreCheck and have the report. It is way over my head. LOL


EtreCheck version: 3.0.5 (309)

Report generated 2016-09-23 14:30:31

Download EtreCheck from https://etrecheck.com

Runtime 4:44

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

The Finder window doesn’t operate correctly.

Hardware Information:

MacBook Pro (13-inch, Mid 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro5,5

1 2.53 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 421

Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software:

OS X Mavericks 10.9.5 (13F1911) - Time since boot: about 3 days

Disk Information:

WDC WD10TPVT-00U4RT1 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 751.35 GB (282.65 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 248.00 GB (201.01 GB free)

HL-DT-ST DVDRW GS23N ()

USB Information:

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

/Library/Extensions

[not loaded] com.Apowersoft.driver.AudioDevice (1.6.7 - SDK 10.11 - 2016-09-19) [Support]

System Launch Agents:

[running] com.paragon.NTFS.notify.plist (2014-08-25) [Support]

[not loaded] 6 Apple tasks

[loaded] 135 Apple tasks

[running] 43 Apple tasks

System Launch Daemons:

[not loaded] 46 Apple tasks

[loaded] 136 Apple tasks

[running] 67 Apple tasks

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-08-31) [Support]

[failed]

com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.t (2016-07-15) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2016-06-28) [Support]

[loaded] com.coupons.coupond.plist (2014-10-16) [Support]

[loaded] com.google.keystone.agent.plist (2016-08-19) [Support]

[loaded] com.paragon.updater.plist (2014-08-25) [Support]

Launch Daemons:

[failed] Safe.Connect.plist (2011-07-19) [Support]

[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]

[loaded] com.adobe.SwitchBoard.plist (2014-04-14) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-08-31) [Support]

[running] com.adobe.agsservice.plist (2016-08-16) [Support]

[failed] com.adobe.fpsaud.plist (2016-04-05) [Support]

[loaded] com.google.keystone.daemon.plist (2016-09-06) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2014-09-08) [Support]

User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

SmileboxTray Application (/Applications/Smilebox.app/Contents/Resources/SmileboxTray.app)

Google Drive Application (/Applications/Google Drive.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.Contents/Helpers/AdobeResourceSynchronizer.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

Dropbox Application (/Applications/Dropbox.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP

Scheduler.app)

Internet Plug-ins:

Google Earth Web Plug-in: 7.1 (2016-08-19) [Support]

Default Browser: 537 - SDK 10.9 (2014-09-24)

AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2015-09-05) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-31) [Support]

AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-04) [Support]

FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-20) [Support]

Silverlight: 5.1.30514.0 - SDK 10.6 (2015-03-12) [Support]

QuickTime Plugin: 7.7.3 (2016-07-25)

Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-20) Outdated! Update

iPhotoPhotocast: 7.0 (2011-09-25)

SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-04) [Support]

CouponPrinter-FireFox_v2: 5.0.5 - SDK 10.6 (2014-10-16) [Support]

JavaAppletPlugin: 14.9.0 - SDK 10.7 (2015-05-13) Check version

3rd Party Preference Panes:

Flash Player (2016-04-05) [Support]

MacFUSE (2008-12-19) [Support]

NTFS-3G (2010-10-11) [Support]

Paragon NTFS for Mac ® OS X (2015-04-14) [Support]

Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 751.35 GB Disk used: 468.70 GB

Destinations:

Data [Network]

Total size: 2.00 TB

Total number of backups: 34

Oldest backup: 1/12/16, 2:39 AM

Last backup: 9/23/16, 1:59 PM

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 468.70 GB X 3)

Top Processes by CPU:

3% WindowServer

2% fontd

1% kernel_task

1% Creative Cloud

0% Google Chrome Helper(7)

Top Processes by Memory:

1.01 GB Google Chrome Helper(7)

586 MB kernel_task

287 MB Google Chrome

172 MB Google Drive

156 MB softwareupdated

Virtual Memory Information:

0 B Free RAM

0 B Used RAM (2.62 GB Cached)

0 B Swap Used

Diagnostics Information:

Sep 23, 2016, 02:25:14 PM ~/Library/Logs/DiagnosticReports/

EtreCheck_2016-09-23-142514_[redacted].crash

com.etresoft.EtreCheck - /Users/USER/Downloads/EtreCheck.app/Contents/MacOS/EtreCheck

Sep 20, 2016, 08:14:14 PM /Library/Logs/DiagnosticReports/

Finder_2016-09-20-201414_[redacted].hang

/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder


Any advice on how to fix this issue would be greatly appreciated.

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finder problems in 10.9.5

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