iPhone Photo Library "Ghost" Space
My iPhone shows 2.3 GB of data in my photo library but I just cleaned out all my photos? I already synced to iTunes and rebooted the device. I have updated to iOS8.
iPhone 4S, iOS 8
My iPhone shows 2.3 GB of data in my photo library but I just cleaned out all my photos? I already synced to iTunes and rebooted the device. I have updated to iOS8.
iPhone 4S, iOS 8
In TouchCopy, select the Files folder on the left-hand side. Then select DCIM. You may see several sub-folders beginning with 100APPLE, then 101APPLE, 102APPLE, etc. That's where my ghost files were. They appeared to be the very first photos and videos I took after purchasing the phone, since they were numbered 0001, 0002, etc. The videos obviously took up the most space. (My guess is that they got cached there automatically the first time I synced the new phone with iTunes, because I wasn't quick enough to turn off Photo syncing in iTunes. After that first sync, I turned off Photo syncing, and the later photos weren't cached. Instead of photo syncing through iTunes, I use Photo Capture on my MacBook Air to download them with more control.) In the trial version of TouchCopy, I could select all of the files, but the Delete Selection button was grayed out. Once I activated the full version of TouchCopy, the Delete button became available, and I deleted the old files in each of those 10xAPPLE sub-folders. I didn't delete the folders themselves, just the files. After that, eject/disconnect your phone safely. Power off your phone, then power it back on and check your usage/free space.
You must have the full version of TouchCopy to delete the files. Rather than pay $25 for the full version, there's an offer to try another piece of software or service. When you sign up for the other trial (I selected stamps.com), you get an authentication code for TouchCopy. You just have to remember to cancel your trial of the other software or service before you get charged for it. Do so at your own risk.
Hope this works for everyone!
how did you delete through touch copy? i am having difficultly?
did you go through "photos" tab or "files"... ? i can still see them, if you see my messages posted a little while ago
hey toddg333, how did you delete them from TouchCopy? as you can probably tell, I am trying to avoid having to do a full restore on my phone
Thanks.... definitely wish I would have found that solution first as I just had to dig out a 2 week old backup from a portable drive to restore my iPhone.
I think you do not have this matter before as we are mentioning to Photo Library which completely do not apprear in Photo apps but occupy much space in Setting/General/Usage.
Most excellent! Thanks for posting back 🙂
Cheers,
GB
yeah, this works! This should be posted somewhere more prominently, I know many people with this problem!
Thank you for posting the workaround. This worked for me.
Dave
thank you so much Lawrence! i have been banging my head against a wall trying to deal with the photo issue. You saved the day!
thanks again,
Lawrence is the man.
What I mean is that people will hear things, read threads like this, and then pay for a higher capacity phone because of it
That sounds truly absurd.
It does doesn't it?
This is happening to me too! Running iTunes 12.2.1.16 and iOS 8.4 😟
To repeat what has been posted several times in this thread: Why does my iOS device say I have more photos than I can find?
iPhone Photo Library "Ghost" Space