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iPhone Photo Library "Ghost" Space

My iPhone shows 2.3 GB of data in my photo library but I just cleaned out all my photos? I already synced to iTunes and rebooted the device. I have updated to iOS8.

iPhone 4S, iOS 8

Posted on Sep 25, 2014 7:25 AM

Reply
94 replies

Jun 14, 2015 11:27 AM in response to karlitofingers

Your post is nonsensical. The phone has a fixed amount of storage as Lawrence Finch stated. When you initially purchase the phone, you would have no awareness of this particular bug. If someone purchases a 16GB phone, then this particular bug does not change the ultimate storage capacity of that phone.


I suppose you think Apple is forcing you to purchase an iPhone as well, because they have made it the most desirable device on the planet. Good planning, Apple....


GB

Jul 27, 2015 7:33 PM in response to pastorjake10

I had this problem too. I erased all my photos in all the folders and installed the itunes upgrade to 11.4. Once it was installed I clicked on the itunes synch button and it seems to have resolved the problem on the phone. However, itunes on my computer still shows the phantom memory being taken up by photos on the iphone. Apple is, once more, only part of the way to the fix.

rfo

Aug 2, 2015 12:13 PM in response to pastorjake10

Just discovered the same issue with my iPhone 5S 3GB of "ghost files" that don't appear in Photos.... and won't go away.


I saw there was alot of talk about TouchCopy as a paid solution to access the DCIM/xxxAPPLE folder to remove the foresaken images and movies.


There's a FREE app called iTools that lets you do the same thing, Google iTools for the link.


Hope that helps someone.

Aug 11, 2015 5:57 PM in response to Lawrence Finch

hello.

i guess i have the same problem as everybody here. let's see.

i bought an iPhone 5c with 8 GB memory one and a half month ago.

i have had Macs since 1999 (and an Apple II plus in back in 1985/6) but never had an iPhone. so right out of the box, i subscribed to more space on iCloud and synced my Photos library with the iPhone through iCloud in order to take advantage of my new Apple toy.

but i didn't know that this would just eat up all the iPhone memory.

as soon as i noticed it, i rolled back the process: disabled the Photo library sync through iCloud, deleted all the remaining photos and albums, etc.

nevertheless, my iPhone kept a 1.4 GB Photos library space taken.

i ran through this post several times, as well as other actions suggested in other sites, and took them all: rolling back the date manually and deleting remaining "ghost" pics, using iExplore to delete photos (they were not there anymore), running memory/cache managers, sof resetting the iPhone, etc.

(the only thing i did NOT do was backing the iPhone up and restoring it.)

however, it still has that 1.4 Photos library taken.

tonight i was just giving iExplore another try and found out this: there is a folder that is approximately 1.4 GB big. this folder is on My iPhone - Media - PhotoData - Thumbnails.

there is nothing else on my iPhone taking that much space. obviously that folder is the problem.

now the big quesiton is: can i simply delete that folder, or at least its contents, on iExplore?

Sep 26, 2015 2:17 AM in response to pastorjake10

i had this problem too. There was a second folder of images from my old phone stored as Camera and camera2 (you can see them through ifunbox) they are called apple100 and apple101. This occurs when you have had two phones connected to your icloud account at some point. Itunes and the iphone only sees the current folder so you are stuck with this extra folder taking up space. Ifunbox would show me the second folder but not let me delete them. They appeared in my phone but in recently deleted. Deleting them from the phone would remove them from view but not delete them causing the 2gb ghost file.

This fix worked for me: restore phone from backup so you can see the photos on the phone in recently deleted. Do not delete them on the phone Instead restore them on the phone. This puts them in the main photo folder. Then delete them again. This puts them in the correct deleted items folder not the ghost one. Then i deleted them through ifunbox and they deleted correctly and more importantly iphone updates the fact they are deleted correctly and updates the space correctly. hoping this saves someone the 13 hours i spent trying to fix the issue without restoring the phone from new. Do not bother waiting the 3 hours at the genius bar as they will not only not know how the iphone works regarding the sequential folder numbering and the ghost issues it can cause but their only solution is to restore as new and lose all your messages set up all your accounts again etc..

Sep 30, 2015 8:49 AM in response to pastorjake10

There's a bug where Recently Deleted doesn't include all deleted photos. The workaround is to set the clock back: https://discussions.apple.com/docs/DOC-8281

You might also check Messages app, where many photo attachments can be hiding. For each thread, tap Details, scroll down to the attachments, long tap (tap-and-hold) one of them, tap More… in the edit menu, then you can choose photos and delete them.

iPhone Photo Library "Ghost" Space

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