iPhone Photo Library "Ghost" Space

My iPhone shows 2.3 GB of data in my photo library but I just cleaned out all my photos? I already synced to iTunes and rebooted the device. I have updated to iOS8.

iPhone 4S, iOS 8

Posted on Sep 25, 2014 7:25 AM

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Posted on Feb 20, 2015 6:05 PM

In TouchCopy, select the Files folder on the left-hand side. Then select DCIM. You may see several sub-folders beginning with 100APPLE, then 101APPLE, 102APPLE, etc. That's where my ghost files were. They appeared to be the very first photos and videos I took after purchasing the phone, since they were numbered 0001, 0002, etc. The videos obviously took up the most space. (My guess is that they got cached there automatically the first time I synced the new phone with iTunes, because I wasn't quick enough to turn off Photo syncing in iTunes. After that first sync, I turned off Photo syncing, and the later photos weren't cached. Instead of photo syncing through iTunes, I use Photo Capture on my MacBook Air to download them with more control.) In the trial version of TouchCopy, I could select all of the files, but the Delete Selection button was grayed out. Once I activated the full version of TouchCopy, the Delete button became available, and I deleted the old files in each of those 10xAPPLE sub-folders. I didn't delete the folders themselves, just the files. After that, eject/disconnect your phone safely. Power off your phone, then power it back on and check your usage/free space.


You must have the full version of TouchCopy to delete the files. Rather than pay $25 for the full version, there's an offer to try another piece of software or service. When you sign up for the other trial (I selected stamps.com), you get an authentication code for TouchCopy. You just have to remember to cancel your trial of the other software or service before you get charged for it. Do so at your own risk.


Hope this works for everyone!

94 replies

Sep 4, 2017 9:54 AM in response to Lawrence Finch

Unfortunately, I am having the same problem, but since I regularly delete all photos from Recently Deleted right after deleting them from my Photos albums, finding the right time at which they were still in Recent Photos is fairly impossible. It could be anytime between a few seconds to several minutes after I deleted the Photos from my albums, and I've tried several times of the same previous day, but I can't find any photos at all in Recently Deleted.

Dec 15, 2014 4:00 AM in response to Z001

Further to this post I noticed that although I cannot see any photos in the iPhone app, the iTunes summary still showed 4+GB photos and the ever growing (by now about 7+GB) Other files (still showing 8.1GB in the Settings>Usage for photos only leaving 2+GB free on the phone). After numerous resets and sync of the iPhone, finally got to 6.2GB free space, iTunes showing 0 for photos, but iPhone Settings>Usage still showing 4+GB for photos (was the original size of photos on my iPhone). It appears due to some file corruption the original photo library is still on the phone but inaccessible to iTunes and the iPhone Photos app.

Feb 14, 2015 11:40 AM in response to toddg333

Check these possible sources of photos on your iPhone:

  • Tap the Photos app. what photos do you see? You should, as a minimum, see Camera Roll and Recently Deleted. If you see any other albums they were synced from your computer, and you will have to unsync them using iTunes to remove them. You can also delete any in Camera Roll and Recently Deleted.
  • Go to Settings/Safari and tap Clear History and Website Data.
  • If you use any other browsers do the same with them.
  • Do you have the FaceBook app? If so any images that you can see in may be included (I'm not sure about that one).
  • Do you ever send photos using iMessage or MMS? Those count in the photo usage number.


After you've checked all of these try syncing with iTunes on your MBA. Sometimes a sync will clean up left over deleted data.


Try restoring iOS using iTunes, and restore your backup. Sometimes this will clean it up.


If all of this fails to resolve the problem you are left with only 2 options I can think of: Restore the phone with iTunes and set it up as a New phone, without restoring your backup. Then add your apps, music, etc, back. You will lose any app data.


Or pay the $20.

Feb 20, 2015 6:47 AM in response to Angeliki downunder

The Paid version of TouchCopy should allow you to delete files. However, have you checked all of the potential sources for photos, such as MMS or iMessages sent or received? The other way to remove photos is to Restore iOS on your phone and set it up as New. You will erase all app data this way (not just photos). If you sync your mail, contacts, calendars, notes and reminders with iCloud they will not be lost. Nor will email and other content from non-iCloud accounts that are either IMAP or MS Exchange. Content from apps that sync to the app's servers will also be able to be restored (such as Words with Friends, FaceBook, etc).

Mar 24, 2015 5:54 AM in response to s.mosleh

That's the problem with deleting the files using a 3rd party tool. It frees up the space, but does not update the database, so the phone still "thinks" it has all of those files.


Just as a wild guess, take a picture with the phone. Then check again. Sometimes this will help a database correct itself.


You can try the date-change trick that was posted earlier or can be found here: Why does my iOS device show more photos than I actually have?


If that doesn't fix it, back up the phone to iTunes, then Restore iOS on the phone using iTunes and restore the backup.


And if that fails you will have to live with the incorrect information or set up the phone as New.

Mar 25, 2015 10:56 AM in response to Lawrence Finch

Thanks Lawrence,


I did exactly what you suggested: iTunes restore and date fix. I would recommend others with this same issue try this option first before resorting to TouchCopy or other 3rd party apps.

Also, make sure you back up to iTunes as well as iCloud in case one of your backups is corrupted. Having an iTunes backup also allows for a MUCH speedier restore (minutes as compared to hours or even days).

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iPhone Photo Library "Ghost" Space

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