iPhone Photo Library "Ghost" Space
My iPhone shows 2.3 GB of data in my photo library but I just cleaned out all my photos? I already synced to iTunes and rebooted the device. I have updated to iOS8.
iPhone 4S, iOS 8
My iPhone shows 2.3 GB of data in my photo library but I just cleaned out all my photos? I already synced to iTunes and rebooted the device. I have updated to iOS8.
iPhone 4S, iOS 8
In TouchCopy, select the Files folder on the left-hand side. Then select DCIM. You may see several sub-folders beginning with 100APPLE, then 101APPLE, 102APPLE, etc. That's where my ghost files were. They appeared to be the very first photos and videos I took after purchasing the phone, since they were numbered 0001, 0002, etc. The videos obviously took up the most space. (My guess is that they got cached there automatically the first time I synced the new phone with iTunes, because I wasn't quick enough to turn off Photo syncing in iTunes. After that first sync, I turned off Photo syncing, and the later photos weren't cached. Instead of photo syncing through iTunes, I use Photo Capture on my MacBook Air to download them with more control.) In the trial version of TouchCopy, I could select all of the files, but the Delete Selection button was grayed out. Once I activated the full version of TouchCopy, the Delete button became available, and I deleted the old files in each of those 10xAPPLE sub-folders. I didn't delete the folders themselves, just the files. After that, eject/disconnect your phone safely. Power off your phone, then power it back on and check your usage/free space.
You must have the full version of TouchCopy to delete the files. Rather than pay $25 for the full version, there's an offer to try another piece of software or service. When you sign up for the other trial (I selected stamps.com), you get an authentication code for TouchCopy. You just have to remember to cancel your trial of the other software or service before you get charged for it. Do so at your own risk.
Hope this works for everyone!
🙂You saved the day! Thanks!!!!!🙂
You're welcome!
Have you tried Lawrence's link above?
The solution above has been posted multiple times in this thread already....
Cheers,
GB
Well, yes, you are undoubtedly right. They were also probably in on the "landing on the moon hoax"....
GB
Nevermind, I found it!! Thank you so much. That freed up so much space. Life save.
Thank you so much Lawrence. Your detailed solution/steps was of great help!
Unfortunately, I am having the same problem, but since I regularly delete all photos from Recently Deleted right after deleting them from my Photos albums, finding the right time at which they were still in Recent Photos is fairly impossible. It could be anytime between a few seconds to several minutes after I deleted the Photos from my albums, and I've tried several times of the same previous day, but I can't find any photos at all in Recently Deleted.
Sorry, but can you explain what it is you are asking? The post you are responding to is almost 3 years old, and you need to put your current question in context. Also, what model device, what iOS?
Cheers,
GB
Further to this post I noticed that although I cannot see any photos in the iPhone app, the iTunes summary still showed 4+GB photos and the ever growing (by now about 7+GB) Other files (still showing 8.1GB in the Settings>Usage for photos only leaving 2+GB free on the phone). After numerous resets and sync of the iPhone, finally got to 6.2GB free space, iTunes showing 0 for photos, but iPhone Settings>Usage still showing 4+GB for photos (was the original size of photos on my iPhone). It appears due to some file corruption the original photo library is still on the phone but inaccessible to iTunes and the iPhone Photos app.
Check these possible sources of photos on your iPhone:
After you've checked all of these try syncing with iTunes on your MBA. Sometimes a sync will clean up left over deleted data.
Try restoring iOS using iTunes, and restore your backup. Sometimes this will clean it up.
If all of this fails to resolve the problem you are left with only 2 options I can think of: Restore the phone with iTunes and set it up as a New phone, without restoring your backup. Then add your apps, music, etc, back. You will lose any app data.
Or pay the $20.
The Paid version of TouchCopy should allow you to delete files. However, have you checked all of the potential sources for photos, such as MMS or iMessages sent or received? The other way to remove photos is to Restore iOS on your phone and set it up as New. You will erase all app data this way (not just photos). If you sync your mail, contacts, calendars, notes and reminders with iCloud they will not be lost. Nor will email and other content from non-iCloud accounts that are either IMAP or MS Exchange. Content from apps that sync to the app's servers will also be able to be restored (such as Words with Friends, FaceBook, etc).
That's the problem with deleting the files using a 3rd party tool. It frees up the space, but does not update the database, so the phone still "thinks" it has all of those files.
Just as a wild guess, take a picture with the phone. Then check again. Sometimes this will help a database correct itself.
You can try the date-change trick that was posted earlier or can be found here: Why does my iOS device show more photos than I actually have?
If that doesn't fix it, back up the phone to iTunes, then Restore iOS on the phone using iTunes and restore the backup.
And if that fails you will have to live with the incorrect information or set up the phone as New.
Thanks Lawrence,
I did exactly what you suggested: iTunes restore and date fix. I would recommend others with this same issue try this option first before resorting to TouchCopy or other 3rd party apps.
Also, make sure you back up to iTunes as well as iCloud in case one of your backups is corrupted. Having an iTunes backup also allows for a MUCH speedier restore (minutes as compared to hours or even days).
This thread seems to make it pretty clear that the issue is not needing more storage on your device, but rather how to work around a bug that will, eventually, be fixed. So, again, your conclusion is faulty at best.
GB
iPhone Photo Library "Ghost" Space